Skin Clinic Software

Yes. Create treatment-specific consent forms using the form builder with electronic signature fields. Link forms to services so they auto-send when appointments are confirmed. Submissions are stored against both the client profile and the specific appointment for compliance records.

Create packages with a set number of sessions at a bundled rate — for example, a 6-session microneedling course or a chemical peel programme. Clients purchase packages online through your booking page. Each redemption is tracked automatically, and you can see remaining sessions per client at a glance.

Yes. Create recurring membership plans with automatic Stripe billing — for example, a monthly facial plan with included sessions or percentage discounts on treatments. 9+ frequency options from weekly to annually. Clients subscribe online and manage their membership through the My Membership portal.

Set processing time after treatments where products need to develop (masks, peels, post-treatment cooling periods). The treatment room stays blocked during processing time, but the practitioner is freed to attend other clients. This maximises your scheduling efficiency without rushing treatments.

Yes. Clients can view available practitioners and book directly with their preferred therapist. Assign services to specific team members based on qualifications and specialisations.

Yes. Bella Booking is Australian-headquartered with pricing in AUD (GST included), Australian Stripe payment processing at domestic rates (1.7% + 30c), SMS sent through Australian carriers for reliable delivery, and support available during Australian business hours. There are no currency surprises or international transaction fees.

Bella Booking captures incomplete bookings automatically — a feature most booking systems don't offer. When an authenticated client reaches the Review step and leaves without confirming, their selection is saved as a draft. You see it in the Follow-ups side panel and on a dashboard amber KPI card, with a one-tap 'Book for client' action. Enable the automatic reminder and the client receives an SMS or email with a resume link. Particularly valuable for high-value skin treatments where a missed booking represents significant revenue loss.

Yes! When digital tipping is enabled, clients can leave tips for their therapist after appointments via your online booking portal. Tips are processed through Stripe and both you and the team member are notified. You can view tip reports to track tipping trends across your team.

Yes. Bella AI is an assistant you can ask anything about your business — schedules, clients, revenue, practitioner performance. A weekly AI business digest analyses your data and sends a personalised performance summary with actionable insights to your email. For skin clinics, this can surface trends like which treatment types are growing, which practitioners are most utilised, and where rebooking rates are dropping.

Yes! When Afterpay (or Clearpay in the UK) is enabled, clients can split payments into 4 interest-free instalments for deposits, gift card purchases, and package purchases. You receive the full amount upfront. Available in Australia, New Zealand, United States, Canada, and the United Kingdom. Particularly useful for higher-value skin treatments where the upfront cost may be a barrier.

Yes! Messages Plus gives your clinic a dedicated phone number with a two-way SMS inbox. Clients can reply to appointment reminders to confirm, and you can send bulk SMS campaigns for seasonal treatment promotions. Automated messages (reminders, confirmations, follow-ups) are included on all plans.

Create recurring subscription plans with automatic Stripe billing — for example, a monthly facial plan with included sessions, a skin maintenance membership with percentage discounts on treatments, or a VIP plan with priority booking and exclusive pricing. Choose from 9+ frequency options (weekly, fortnightly, monthly, quarterly, annually). Clients subscribe online and manage their membership through the My Membership portal where they can view plan details, track included sessions, and check their next billing date.

Yes! On the Professional plan, clients who completed a treatment can leave a verified review with star ratings and optional written feedback. AI moderation checks reviews before publishing to filter inappropriate content, and you can respond publicly. Reviews appear on your online booking page with star ratings, building trust with prospective clients researching skin treatments.