Bella Booking
Bella Booking
vs
O
Ovatu

Bella Booking vs Ovatu

SMS included, priced in AUD, no per-seat maths.

An honest comparison to help you choose the right salon, spa or clinic software for your business - whatever its size.

Last updated: August 2026
Try Bella Booking free

Quick facts at a glance

A side-by-side overview of key differences

Prices shown in AUD (inc. GST)

Feature
Bella Booking
Ovatu
Founded
2021
2010
Headquarters
Sydney, Australia
Sydney, Australia
Best for
Beauty, Wellness & Health Practices - solo practitioners to multi-location groups
Beauty and wellness - salons, hair studios, spas, aesthetic and medical-led clinics, yoga studios
Monthly Pricing
Starter/Professional
Per their pricing model
Solo (1 team member)
A$25You save
A$39+A$14/mo
6 team members
A$99
A$93
12 team members
A$99You save
A$158+A$59/mo
Commission
0% (never)
0%

Bella Booking: Starter plan for 1-3 team members, Professional for 4+ (unlimited). Competitor pricing from official sources, verified August 2026.

Which is right for you?

An honest look at when each platform makes sense

Consider Bella Booking if...

  • Memberships with recurring billing and two-way SMS from a dedicated number - Ovatu has no equivalent for either
  • SMS reminders included - 50 to 500 a month by plan, instead of US$0.04 for every message
  • Priced in AUD with GST included, not billed in USD at a moving exchange rate
  • One flat price for unlimited team members on Professional - no per-employee add-on
  • Memberships with recurring Stripe billing, included sessions and benefit tracking
  • Treatment plans published to the client's booking portal, built for clinics and med spas
  • Service bundles with sequential and parallel execution
  • Processing time - the team member is free while colour develops or a mask sets
  • AI Assistant and a weekly AI business digest
  • Incomplete booking recovery with automated follow-up
  • Find a time wizard with gap-fill scoring, and three schedule optimisation modes
  • Family and dependent booking (children, partners, parents, pets)
  • Two-way SMS messaging on your own dedicated business number
  • Digital tipping so clients can tip team members after their appointment
  • Forms with signature capture, per-service auto-send and frequency control
  • Attendance tracking with a PIN time clock
  • 32 reports with period-over-period comparison and CSV export
  • Native online booking analytics - traffic sources, drop-off and conversion, with no Google Analytics setup
  • Accessibility and personalisation: dark mode, dyslexia-friendly fonts, themes, density modes
  • Free onboarding on every plan, and free data migration on Starter and Professional, as many times as you need it

Consider Ovatu if...

  • An integrated card terminal at the counter is your single biggest requirement
  • You want the lowest possible monthly price for a solo operator
  • You have a large reception or admin team who never need to be bookable
  • You want native Mac and Apple Watch apps as well as phone apps
  • Klarna specifically matters to your clients

We believe in helping you find the right fit, even if it's not us.

Detailed feature comparison

A comprehensive look at what each platform offers

Available
Partial / Limited
Not available

Scheduling & Booking

Feature
Bella Booking
Ovatu
Online booking (24/7)
Available in Bella Booking. 24/7 self-service.
Available in Ovatu. Branded booking mini-site plus an embeddable widget.
Reserve with Google
Available in Bella Booking. Clients book straight from Google Search and Maps.
Available in Ovatu.
Waitlist management
Available in Bella Booking.
Available in Ovatu. Included on the base Neat plan.
Service bundles (sequential & parallel)
Available in Bella Booking. Sequential and parallel execution, flexible pricing (total price, discount %, free), show savings.
Not available in Ovatu. Not in Ovatu's published feature set.
Processing time (bookable gap)
Available in Bella Booking. Bookable gap - client stays, team member free for other appointments.
Not available in Ovatu. Not in Ovatu's published feature set.
Incomplete booking recovery
Available in Bella Booking. Auto-capture + SMS/email reminder + Waitlist panel with "Book for client" action.
Not available in Ovatu. Not in Ovatu's published feature set.
Schedule optimisation
Available in Bella Booking. 3 modes: Show All, Reduce Gaps, Eliminate Gaps - per location.
Not available in Ovatu. Not in Ovatu's published feature set.
Find a time wizard
Available in Bella Booking. Availability-first wizard with cross-day browsing and gap-fill scoring (Best fit / Great fit / Good fit).
Not available in Ovatu. Not in Ovatu's published feature set.
Resource management (rooms, equipment)
Available in Bella Booking. Capacity controls, auto-assignment, scheduler resource view.
Available in Ovatu. Bookable resources alongside employees.

Client Management

Feature
Bella Booking
Ovatu
Client CRM
Available in Bella Booking. Profiles, history, notes, documents.
Available in Ovatu. Client records, notes and custom fields.
Digital forms (intake, consent)Ovatu reviewers on Capterra describe the form builder as limited on layout, with no client reference-photo field. Bella forms include signature capture, per-service auto-send and frequency control.
Available in Bella Booking. Form builder with ten field types including signatures and file upload, auto-send before appointments.
Available in Ovatu. Drag-and-drop form builder - Loaded plan only.
Prerequisite services (consultation first)
Available in Bella Booking. Require a consult (or any service) before a treatment books online - Completed or Booked mode, Any/All, same-cart unlock in Booked mode; the team can override on the dashboard.
Not available in Ovatu.
Client document storage
Available in Bella Booking. PDF, DOC, images incl. HEIC & TIFF (20MB max).
Available in Ovatu. Photos and files against the customer file.
Treatment plans
Available in Bella Booking. Living, phased plans on the client record - recommended services & homecare, published to the client portal to book & buy from, updated each visit.
Not available in Ovatu. Not in Ovatu's published feature set.
Family/dependent booking
Available in Bella Booking. Book for children, partners, parents, pets, and more.
Not available in Ovatu. Not in Ovatu's published feature set.
Client reviews
Available in Bella Booking. Verified appointments, AI moderation, Professional plan.
Available in Ovatu. Customer reviews included on the base Neat plan.
Loyalty programme
Available in Bella Booking. Professional plan.
Available in Ovatu. Loaded plan only.

Team Management

Feature
Bella Booking
Ovatu
Team scheduling / rostering
Available in Bella Booking. 1 for solo, up to 3 for starter, unlimited for professional.
Available in Ovatu. Shifts, leave and a monthly roster view.
Role permissions
Available in Bella Booking. 4 built-in roles (3 customisable), 70 granular permissions across 20 modules.
Available in Ovatu. Per-employee logins with roles (Ovatu Next).
Unlimited non-bookable admin users
Available in Bella Booking. Team members hidden from the scheduler and not bookable online don't count towards the plan limit - add as many as you need.
Available in Ovatu. Only bookable employees are charged.
Commission tracking
Partly available in Bella Booking. Team member sales report (Professional plan): each team member's sales after discounts and refunds, to pay commission from. No commission rates or payouts.
Not available in Ovatu. Not in Ovatu's published feature set.
Attendance tracking (time clock)
Available in Bella Booking. Time clock with PIN, Professional plan.
Not available in Ovatu. Not in Ovatu's published feature set.
Calendar sync (Google/Apple/Outlook)
Available in Bella Booking. iCal feed per team member.
Available in Ovatu. Per-employee sync to Google, Apple and Outlook.

Payments & POS

Feature
Bella Booking
Ovatu
Online payments
Available in Bella Booking. All plans, via Stripe.
Available in Ovatu. Stripe, Square or PayPal.
In-person card terminals (EFTPOS)Ovatu genuinely wins here. Bella has no integrated card terminal today - checkout records cash and manual card payments and charges a card on file, with terminal integrations on the roadmap. If tapping a card into an integrated EFTPOS terminal matters more than anything else on this page, Ovatu does it and we do not.
Partly available in Bella Booking. Software-based checkout - cash, card, or card on file (charge saved cards); no integrated card reader.
Available in Ovatu. Tyro, SumUp, Zettle, Square and PaymentSense terminal integrations.
Point of sale
Available in Bella Booking. Built-in checkout with split payments, retail products and refunds.
Available in Ovatu. Included on the base Neat plan.
Deposit collectionOvatu reviewers report deposits cannot be requested against a whole treatment package, only single services.
Available in Bella Booking. Fixed amount or percentage; part and full payments before the appointment.
Available in Ovatu. Deposits and payments at online booking.
Saved cards / card on file
Available in Bella Booking. Clients save cards; the team charges via card on file at checkout.
Available in Ovatu. Stores a client's card in the business's Stripe or Square account for staff to charge (not in the UK or EEA).
Gift cards
Available in Bella Booking. Digital gift cards for an amount, a service or a bundle, sold at the till or paid online through your connected payment provider, and a promo code can take money off them (Professional plan).
Available in Ovatu. Sold online with scheduled delivery - Loaded plan.
Prepaid packages
Available in Bella Booking. Session bundles with online purchase, online redemption, auto-apply at checkout, adjust sessions and expiry with a reason, bring in part-used packages.
Available in Ovatu. "Passes" - blocks of sessions with usage limits or expiry - Loaded plan.
Memberships & subscriptions
Available in Bella Booking. Recurring plans with Stripe billing, 9 billing cycles, benefits with session tracking, online purchase, pause/resume.
Not available in Ovatu. Prepaid Passes only - no recurring auto-billed membership documented.
Afterpay / Buy Now Pay Later
Available in Bella Booking. Afterpay / Clearpay BNPL for deposits, gift cards, and packages (AU, NZ, US, CA, UK).
Available in Ovatu. Afterpay, Clearpay and Klarna via the connected processor.
Digital tipping
Available in Bella Booking. Clients tip team members after appointments via Stripe (Professional plan, via the review-and-tip flow).
Not available in Ovatu. Not in Ovatu's published feature set.

Marketing & Communication

Feature
Bella Booking
Ovatu
SMS remindersBella includes 50-500 messages a month depending on plan. Ovatu meters every message. For a salon sending two reminders per appointment, that difference shows up every month.
Available in Bella Booking. 50-500/month included.
Partly available in Ovatu. Pay as you go at US$0.04 per message - no allowance on any plan.
Email confirmations & reminders
Available in Bella Booking.
Available in Ovatu. Not separately metered.
Marketing campaigns
Available in Bella Booking. SMS and email campaigns with audience filtering (incl. birthdays on file, this week, this month or any month, and address area) and scheduling (Messages Plus add-on).
Available in Ovatu. SMS and email campaigns, rebooking nudges, review requests - Loaded plan.
Email marketing campaigns
Available in Bella Booking. Email campaigns with audience filters, branded composer or your own HTML (paste a Canva Email design), open/click tracking - unlimited within Messages Plus (fair use).
Available in Ovatu. Loaded plan; Mailchimp and SendPulse integrations available.
Two-way SMS messaging
Available in Bella Booking. Dedicated number, threaded inbox, auto-handling replies (Messages Plus add-on).
Not available in Ovatu. Not in Ovatu's published feature set.
Dedicated business phone number
Available in Bella Booking. Your own business number - clients see your number, not a platform number (Messages Plus add-on).
Not available in Ovatu. Not in Ovatu's published feature set.

Business Management

Feature
Bella Booking
Ovatu
Product inventory & retail
Available in Bella Booking.
Available in Ovatu. Inventory control - Loaded plan.
Supplier management
Available in Bella Booking.
Not available in Ovatu. Not in Ovatu's published feature set.
Reporting & analytics
Available in Bella Booking. core reports all plans; 32 total with advanced reports on Professional; custom reports upon request (Professional).
Partly available in Ovatu. Reporting included; Capterra reviewers describe it as thin for bookkeeping.
Online booking analytics
Available in Bella Booking. Native: traffic sources, drop-off funnel & visit-to-booking conversion - all plans, no Google Analytics.
Partly available in Ovatu. Google Analytics integration rather than native booking analytics.

AI & Intelligence

Feature
Bella Booking
Ovatu
AI Assistant
Available in Bella Booking. All plans.
Not available in Ovatu. Not in Ovatu's published feature set.
AI business digest
Available in Bella Booking. Weekly and monthly AI-generated performance summaries with actionable insights.
Not available in Ovatu. Not in Ovatu's published feature set.
Command palette (global search)
Available in Bella Booking. Cmd+K global search and navigation.
Not available in Ovatu. Not in Ovatu's published feature set.

Platform & Support

Feature
Bella Booking
Ovatu
Cloud-based
Available in Bella Booking.
Available in Ovatu.
Mobile & desktop apps
Partly available in Bella Booking. Installs on your phone from the browser: home-screen icon, full screen, push notifications. Not listed in the app stores.
Available in Ovatu. iOS, Android, Mac and Apple Watch apps.
Australian support team
Available in Bella Booking. Sydney-based team, with responsive support across multiple timezones.
Available in Ovatu. Sydney-based company.
Free data migration
Available in Bella Booking. Starter and Professional.
Partly available in Ovatu. Ovatu imports your files for you, but only once per account and it cannot be reversed.
Bulk data export
Available in Bella Booking. CSV export across clients, appointments, sales and 32 reports.
Partly available in Ovatu. Customer list and sales CSV exports; no bulk appointment export tool is documented.
Accessibility & personalisation
Available in Bella Booking. Dark mode, dyslexia-friendly reading fonts, colour themes, density modes, reduced-motion, focus mode.
Not available in Ovatu. Not in Ovatu's published feature set.

Pricing breakdown

What you'll actually pay

Prices shown are starting prices and include GST. Bella Booking Starter includes up to 3 team members; Professional includes unlimited team members. Competitor pricing may vary based on team size.

Bella Booking

Solo (1 team member)A$25
6 team membersA$99
12 team membersA$99
Commission on bookings0%
Payment processing (when used)
2.65% + A$0.301.65% + A$0.30 (Stripe) + 1% (Bella Booking)
SMS reminders50-500/mo included

Solo (1 team): A$25/month AUD โ€ข Starter (1-3 team): A$67/month AUD โ€ข Professional (4+): A$99/month AUD

Ovatu

Solo (1 team member)A$39
6 team membersA$93
12 team membersA$158
Pricing modelNeat $25/mo or Loaded $38/mo, plus a per-extra-employee charge
Commission0%
Payment processing (when used)Your processor's rates - Stripe, Square, PayPal, SumUp, Zettle or Tyro

Additional costs to consider

  • โ€ข Billed in USD - there is no AUD price list, so your cost moves with the exchange rate
  • โ€ข SMS is not included on any plan - US$0.04 per message, pay as you go
  • โ€ข Every bookable employee beyond the first is +US$7 (Neat) or +US$10 (Loaded) per month
  • โ€ข Forms, loyalty, campaigns, gift cards, promo codes and inventory need the Loaded plan

Pricing information based on publicly available data as of August 2026. Visit each provider's website for current pricing.

Cost comparison by team size

Team Size Pricing Comparison

Monthly cost for different team sizes

Note: how team member limits work

Plan limits count the team members on your Bella roster who are on the scheduler or bookable online: front desk, managers and bookkeepers don't count. The comparisons in this table assume everyone listed takes appointments.

Team SizeBella BookingOvatuSavings with Bella
1 person
$25/mo(Solo)
$25/mo

$25 (Neat, first employee included)

Same price
3 people
$67/mo(Starter)
$39/mo

$25 + 2 ร— $7 = $39 (Neat)

$28/mo more
6 people
$99/mo(Professional)
$60/mo

$25 + 5 ร— $7 = $60 (Neat)

$39/mo more
12 people
$99/mo(Professional)
$102/mo

$25 + 11 ร— $7 = $102 (Neat)

Save $3/mo

Annual savings with Bella Booking

For a team of 6-12 members

Up to $36

per year

Sources:

Bella Booking: Official pricing (Starter $67/mo, Professional $99/mo)

Ovatu: Official pricing page โ€ข Last verified: August 2026

Pricing may change. Please verify current prices on official websites before making decisions.

What Ovatu does well

We believe in honest comparisons. Here's what Ovatu excels at:

  • 1Genuinely low entry price - US$25/month includes POS, waitlist, reminders and reviews
  • 2Integrated EFTPOS terminals - Tyro, SumUp, Zettle, Square and PaymentSense
  • 3Wide buy-now-pay-later coverage: Afterpay, Clearpay and Klarna
  • 4Unlimited non-bookable admin and reception users at no extra cost
  • 5Australian company, founded 2010, operating in over 90 countries
  • 6Native iOS, Android, Mac and Apple Watch apps
  • 7Rated 4.8 out of 5 on Capterra across 144 reviews, with customer service rated 4.8
  • 8A person on their team does your data import for you rather than leaving you with a CSV tool
  • 9Per-customer GDPR data export, clearly documented

Ovatu might be better if...

We believe in helping you find the right solution, even if it's not us. Here are some scenarios where other options might serve you better:

  • 1Integrated EFTPOS card terminals (Tyro, SumUp, Zettle, Square, PaymentSense) - Bella has none yet
  • 2Cheaper for a solo operator who does not need SMS volume
  • 3Unlimited non-bookable admin and reception users at no extra cost
  • 4Klarna as a buy-now-pay-later option
  • 5Native Mac and Apple Watch apps

Still not sure? - we'll give you an honest assessment of whether Bella Booking is right for your business.

Rated 5.0 on Capterra

โ€œTry Bella, You Won't Regret It!โ€
Emma W., Owner Operator ยท Capterra review
โ€œGreat support for small businessโ€
Jalpa P., Owner ยท Capterra review
โ€œUser-friendly and reliable booking system with quick supportโ€
Ricky K., Hair Salon Barber ยท Capterra review

Switching from Ovatu?

We make it easy. Free onboarding on every plan, with free data migration on Starter and Professional.

Free data migration on Starter and Professional
Personal onboarding help
No credit card required
Start free trial

See the full guide to switching from Ovatu

How to switch from Ovatu

Step-by-step guide to export your data and move to Bella Booking. We offer free onboarding on every plan, and free data migration on Starter and Professional.

Estimated time: Same business day once we receive your files
  1. 1

    Export your customer list

    Go to Customers, open the List view, and click Export as CSV at the bottom right. This gives you contact details for every client.

  2. 2

    Export your sales

    From Sales, use the CSV export to download your transaction history for your own records and for reconciling gift card and pass balances.

  3. 3

    Capture outstanding passes and gift cards

    List any unredeemed Passes and gift cards with their remaining balance and expiry before you close the account. Bella brings each part-used Pass across as a package with Add existing package, sessions already used included, and the Bella team imports the gift cards with their codes and remaining balances - but only if you have the list, so take it while you still have access.

  4. 4

    Capture your service menu and roster

    Screenshot or list your services with durations and prices, plus who performs what. A link to your Ovatu booking mini-site is enough for us to work from.

  5. 5

    Email everything to hello@bellabooking.com

    Send the CSVs, your pass and gift card list, and your service menu. We validate, dedupe and import it all for you - free on Starter and Professional, and we will re-run it if something is missing.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, review requests, reminders to rebook, follow-up messages) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months), and our migration team will ensure no notifications are sent accidentally.

Good to know

Ovatu documents a customer list CSV export and a sales CSV export, plus a per-customer GDPR export that emails you a zip of one client's profile, sales, forms, notes, photos, passes and gift cards. We could not find a documented bulk appointment-history export, so send us whatever you can pull and we will work from your booking page and screenshots for the rest. If you are still on Ovatu Classic rather than Ovatu Next, the menus differ slightly - send us a screenshot and we will point you to the right place.

Official export documentation: Ovatu help centre

Can't export your data?

No problem, we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything. Onboarding help is free on every plan, and data migration is free on Starter and Professional. We accept data in any format: CSV, Excel, screenshots, photos, links, or anything else you can send.

Sources: Information gathered from ovatu.com, help.ovatu.com, www.capterra.com. Last verified: August 2026.

Found an error? and we'll correct it promptly.

Important Notice

The information about Ovatu on this page is based on publicly available data as of August 2026 and is provided for general comparison purposes only. Pricing, features, and policies may change at any time without notice. We make reasonable efforts to keep this information accurate, but we cannot guarantee its completeness or current accuracy.

Always verify directly with Ovatu before making any business decisions. This comparison reflects our understanding and may not capture all nuances of their offerings.