Use Case
Simple Booking Software for Pet Groomers
Online booking, reminders, and payments for pet grooming businesses — without the complexity of dedicated pet platforms.
Many pet groomers don't need breed databases, vaccination tracking, or kennel management. They need a clean booking system where clients can schedule grooming appointments online, get reminders, and pay deposits. Bella Booking handles this with simplicity — pets are added as family members on the owner's profile, services are configured with size-based pricing tiers, and everything from booking to checkout just works. For groomers who need advanced pet-specific features, we recommend our partner Petboost (petboost.com.au).
Who this is for
- Pet groomers who primarily need appointment booking and reminders
- Dog grooming businesses wanting online booking for pet owners
- Mobile groomers working from a fixed studio location
- Small grooming teams (1-5 groomers) wanting simple software
Common challenges
Pet software is overly complex for simple grooming
Dedicated pet platforms often include boarding, daycare, veterinary integrations, and kennel management. If you just do grooming, you're paying for features you'll never use — and navigating a complicated interface to do simple tasks.
Owners book for their pets, not themselves
The appointment is for the dog, but the contact is the owner. Most booking software doesn't handle this relationship — you end up with "Buddy the Labrador" as a client with no phone number.
Size-based pricing is awkward in generic software
A full groom for a Chihuahua costs less than one for a Great Dane. Without pricing tiers, you need separate service entries for each size — creating a bloated, confusing menu.
No-shows waste grooming time and supplies
A missed grooming appointment means an empty table and wasted prep time. Pet owners are often less committed to grooming appointments than their own personal services.
How Bella Booking helps
Pets as family members
Learn moreAdd pets to a client's profile using the family member feature with the "Pet" relationship type. Each pet has their own name and appointment history, linked to the owner as the primary contact. Reminders go to the owner, appointments are tracked per pet.
Pricing tiers for size or coat type
Learn moreCreate pricing tiers like "Small Dog", "Medium Dog", "Large Dog" and assign different prices for the same grooming service. Pet owners see the appropriate price when they select their pet's size during booking.
Online booking for pet owners
Learn morePet owners book grooming appointments 24/7 from your branded booking page. They select their pet, choose a service and groomer, and see real-time availability.
Deposits and no-show protection
Learn moreRequire deposits when pet owners book online. Set cancellation policies with automatic refunds. Protect your revenue from last-minute cancellations.
Automated reminders
Learn moreSMS and email reminders sent to the pet owner before the appointment. Customisable templates include the owner's name and appointment details.
Service bundles and add-ons
Learn moreCreate packages like "Full Groom" (wash + clip + nail trim) with bundle pricing. Offer add-ons like teeth cleaning or flea treatment that pet owners can select during booking.
Simple pricing
A pet grooming business with 3 groomers pays just
A$47/month
Starter plan · No per-seat fees · No commission
See full pricing detailsGood to know
- *No breed-specific profiles — pets are stored as family members with a name, not with breed, weight, or coat type fields
- *No vaccination or health record tracking — use the notes field or digital forms for health information
- *No kennel, boarding, or daycare management — Bella Booking is an appointment booking system, not a pet facility management platform
- *No veterinary integrations
- *For advanced pet-specific features (breed management, vaccination tracking, daycare), we recommend our partner Petboost (petboost.com.au)
Frequently asked questions
Can pet owners book online for their pets?
Yes. Pet owners can book appointments for their pets through your online booking page. They select the pet (added as a family member on their profile), choose a service, and pick a time.
How do I handle different prices for different dog sizes?
Use pricing tiers. Create tiers like "Small", "Medium", "Large" and set different prices for the same service per tier. When pet owners book, they select their pet's size and see the correct price.
Can I track pet-specific notes (allergies, temperament)?
Yes, using client notes on the pet's profile. You can also use digital forms to collect structured information (e.g., an intake form asking about allergies, behaviour, and grooming preferences) before the first appointment.
What if I need breed tracking and vaccination records?
Bella Booking doesn't include breed databases or vaccination tracking. For these features, we recommend our partner Petboost (petboost.com.au) who specialise in software for pet businesses. Bella Booking is best suited for groomers whose primary need is appointment booking, reminders, and payments.
Can I sell grooming products alongside appointments?
Yes. Use the product inventory and point of sale features to track and sell shampoos, conditioners, treats, accessories, and other grooming products at checkout.
Ready to get started?
Start your 14-day free trial — no credit card required. See how Bella Booking works for your business.