How to set up memberships and subscriptions in salon software

A salon membership is a recurring subscription where clients pay a regular fee in exchange for benefits — discounted services, a set number of included sessions per period, or unlimited access. Unlike prepaid packages (which are a one-time upfront purchase), memberships bill automatically on a recurring schedule and renew until cancelled.

• Predictable recurring revenue instead of appointment-by-appointment income
• Higher client retention — members visit more frequently than non-members
• Reduced admin — billing is automatic, not manual invoicing
• Clients commit to regular visits, improving schedule utilisation

Bella Booking supports 9+ billing frequencies to match different business models. All payments are processed through Stripe, so recurring charges happen automatically with no manual invoicing.

• Weekly
• Fortnightly (every 2 weeks)
• Every 4 weeks (28-day cycle)
• Monthly (same calendar date)
• Every 6 weeks
• Every 2 months
• Quarterly (every 3 months)
• Every 6 months
• Annually

The distinction between "monthly" and "every 4 weeks" matters: monthly bills on the same date (e.g. the 15th of each month), while every 4 weeks bills exactly 28 days after the previous charge. Choose based on how your service schedule naturally works.

Members access the My Membership portal from your online booking page. There they can see their plan details, remaining session allowances, next billing date, and payment history. They can also cancel their membership online without needing to phone or message your team.