Appointment & Booking Software for Hair Salons
Streamline appointment booking, manage stylists, and reduce no-shows with a salon reservation system designed specifically for hairdressing businesses.
Hair salons thrive on building lasting client relationships and maintaining smooth daily operations. Bella Booking delivers comprehensive hair salon software that manages complex colour appointments, styling sessions, and multi-service bookings with ease. Our appointment booking platform handles stylist-specific scheduling, allowing clients to book appointments online with their preferred stylist whilst you maintain full control over schedules and availability. Manage walk-ins alongside appointments, track client colour formulas and service history, and protect your revenue with customisable deposits and cancellation policies — clients can cancel or reschedule through their booking app link. From solo stylists to multi-chair salons in the beauty industry, our system scales with your business, providing automated SMS reminders, accepting payments through integrated online payment processing, and detailed performance analytics. Spend less time on administrative tasks and more time creating beautiful results for your clients.
Features
Tools for your hair salon business
Designed to address the specific needs of hair salon businesses.
24/7 Online Booking
- Let clients book appointments anytime through your branded booking page. Accept bookings outside business hours and reduce phone interruptions.
Pricing Tiers for Stylists
- Create Junior, Senior, and Master pricing tiers. Charge appropriately for experience levels while offering budget-friendly options.
Deposits & No-Show Protection
- Collect deposits during booking, set cancellation policies, and process automatic refunds. Protect your revenue from last-minute cancellations.
Client History & Colour Formulas
- Keep detailed records of client preferences, colour formulas, and previous services. Attach before/after photos for personalised experiences.
Automated Reminders & Confirmations
- SMS and email reminders with one-click confirmation links. Customise templates with client names, services, and appointment details.
Service Bundles & Combos
- Create package deals (cut + colour + treatment) with flexible pricing — set a total price, apply a discount percentage, or offer bundles for free. Show savings to clients during online booking. Run services back-to-back or simultaneously with multiple stylists.
Team Utilisation Reports
- Track stylist performance, booking rates, and revenue. 13 detailed reports including sales, cancellations, and utilisation metrics.
Multi-Location Support
- Manage multiple salon locations from one account.
Chair & Wash Basin Management
- Track styling chairs, wash basins, and shared equipment. Set capacity for wash stations (e.g., 3 basins = capacity 3). Auto-assign for online bookings.
Streamline Your Salon Operations
Bella Booking helps hair salons optimise appointment scheduling, protect revenue with deposits and cancellation policies, and deliver personalised service with detailed client records. Our pricing tiers let you charge appropriately for stylist experience levels.
FAQ
Frequently asked questions
Can clients book multiple services in one appointment?
Yes. Clients can book multiple services in a single appointment. The system calculates the total time required and shows only available slots that can accommodate the full service duration.
How do pricing tiers work for different stylists?
Create pricing tiers (e.g., Junior, Senior, Master) and assign different prices for the same service based on stylist experience level. Clients see the appropriate price based on which stylist they select during booking.
How do deposits and cancellation policies work?
On the Professional plan, require deposits (fixed amount or percentage) when clients book online. Set cancellation periods and fees. If clients cancel with less than the required notice, fees are calculated and refunds processed automatically via Stripe.
Can I store colour formulas and client notes?
Yes. Store detailed client notes including colour formulas, preferences, and treatment history. Attach documents like consent forms and before/after photos to client profiles.
How do automated reminders work?
Configure SMS and email reminders to be sent before appointments (e.g., 24 hours and 2 hours before). Templates are customisable with variables like client name, date, time, and services. Include one-click confirmation links to reduce no-shows.
Can clients choose their preferred stylist when booking online?
Yes, if you enable this option. Clients can view stylist availability and book directly with their preferred professional. You can also disable this and assign stylists yourself.
What reports are available?
Thirteen reports: Appointments Summary, Cancellations, Sales Summary, Service & Product Sales, Services Sales, Products Sales, Team Member Sales, Team Member Utilisation, Team Member Days Off, Client Retention, Booking Source, Gift Cards, and Loyalty. All support date filtering and CSV export.
Is there a waitlist feature?
Yes. When your schedule is full, clients can join a waitlist with their preferred times and services. When cancellations open slots, you can convert waitlist entries to appointments.
Can I collect client reviews?
Yes! On the Professional plan, clients who completed an appointment can leave a verified review with star ratings and optional written feedback. AI moderation checks reviews before publishing, and you can respond publicly or privately. Reviews appear on your online booking page.
Can clients leave tips for their stylist?
Yes! When digital tipping is enabled, clients can leave tips for their stylist after appointments via your online booking portal. Tips are processed through Stripe and both you and the team member are notified.
Explore Features
Everything you need to run your hair salon
Ready to improve your hair salon business?
See how Bella Booking can help you manage your hair salon business more efficiently.
Australian-owned business. Sydney-based support team.
Hair Salon Software Built in Australia
Bella Booking is built by a Sydney-based team and designed for the way salons work locally. Manage stylist schedules, track appointments, and reduce no-shows with AUD pricing and GST-inclusive reporting out of the box.