Bella Booking
Bella Booking
vs
M
Mindbody

Bella Booking vs Mindbody

Simple software for salons, spas and clinics of any size.

An honest comparison to help you choose the right salon, spa or clinic software for your business - whatever its size.

Last updated: September 2026
Try Bella Booking free

Quick facts at a glance

A side-by-side overview of key differences

Prices shown in AUD (inc. GST)

Feature
Bella Booking
Mindbody
Founded
2021
1998
Headquarters
Sydney, Australia
San Luis Obispo, California, USA
Best for
Beauty, Wellness & Health Practices - solo practitioners to multi-location groups
Large wellness businesses, fitness studios, spas, enterprise
Monthly Pricing
Starter/Professional
Per their pricing model
Solo (1 team member)
A$25You save
A$89+A$64/mo
6 team members
A$99
A$89
12 team members
A$99
A$89
Commission
0% (never)
0% on direct bookings; 20% on new clients via the Mindbody app, capped at $30

Bella Booking: Starter plan for 1-3 team members, Professional for 4+ (unlimited). Competitor pricing from official sources, verified September 2026.

Which is right for you?

An honest look at when each platform makes sense

Consider Bella Booking if...

  • A dedicated business number, family booking and gift cards redeemable online - Mindbody has no equivalent for any of them
  • No long-term contract required
  • Simpler to learn and use
  • Sydney-based company with responsive support across multiple timezones
  • Easy personal onboarding
  • Free data migration on Starter and Professional
  • Better fit for salons, spas and clinics at any team size - solo to multi-location group
  • Transparent pricing
  • Family/dependent booking (not available on Mindbody)
  • Simpler membership setup with 9 billing frequencies (Mindbody: complex 3-object setup, monthly/annual only)
  • AI Assistant included
  • SMS reminders included (50-500/month)
  • Client confirmation system with one-click links
  • Service-level deposit and cancellation policy overrides
  • Accessibility & personalisation - dark mode, dyslexia-friendly fonts, colour themes, density modes
  • Resource management with capacity controls and auto-assignment
  • 30 reports with charts and comparison mode
  • Flat plan pricing (A$25 to A$99) instead of per-location tiers that climb for marketing and AI features
  • Two-way SMS with dedicated business number (Messages Plus add-on)

Consider Mindbody if...

  • You need franchise management across many locations
  • Membership and contract management is essential
  • You want marketplace exposure through Mindbody app
  • You need 200+ integrations
  • Enterprise-grade reporting is required
  • You run a fitness studio or large wellness center
  • Budget isn't a primary concern

We believe in helping you find the right fit, even if it's not us.

Detailed feature comparison

A comprehensive look at what each platform offers

Available
Partial / Limited
Not available

Scheduling & Booking

Feature
Bella Booking
Mindbody
Online booking (24/7)
Available in Bella Booking. 24/7 self-service.
Available in Mindbody.
Appointment scheduling
Available in Bella Booking. Drag-and-drop, pick-on-calendar moves with suggested times, Find a time, gap-fill scoring.
Available in Mindbody.
Class scheduling
Not available in Bella Booking.
Available in Mindbody. Fitness focus.
Multi-service booking
Available in Bella Booking.
Available in Mindbody.
Multi-staff parallel appointments
Available in Bella Booking. Multi-team-member simultaneous services.
Available in Mindbody. Multi-booking with room and resource management.
Waitlist management
Available in Bella Booking.
Available in Mindbody.
Incomplete booking recoveryMindbody has no mid-funnel abandoned booking recovery. Bella captures drafts at the Review step.
Available in Bella Booking. Auto-capture + SMS/email reminder + Waitlist panel with "Book for client" action.
Not available in Mindbody.
Resource booking (rooms)
Available in Bella Booking. Capacity controls, auto-assignment, scheduler resource view.
Available in Mindbody.
Processing time (bookable gap)
Available in Bella Booking. Bookable gap - client stays, team member free for other appointments.
Partly available in Mindbody. Basic gap between services.
Buffer time before/after
Available in Bella Booking. Before & after - blocks team member and resource for setup/cleanup.
Partly available in Mindbody. Basic buffer settings.
Location-level timing defaultsNo competitor offers location-level default timings with per-service inheritance
Available in Bella Booking. Location-level defaults with per-service overrides and inheritance.
Not available in Mindbody.
Schedule optimisation
Available in Bella Booking. 3 modes: Show All, Reduce Gaps, Eliminate Gaps - per location.
Partly available in Mindbody. Buffer times between appointments - no client-facing gap-reduction modes.
Find a time wizard
Available in Bella Booking. Availability-first wizard with cross-day browsing and gap-fill scoring (Best fit / Great fit / Good fit).
Not available in Mindbody.

Client Management

Feature
Bella Booking
Mindbody
Client CRM
Available in Bella Booking. Profiles, history, notes, documents.
Available in Mindbody. Enterprise-grade.
Client history & notes
Available in Bella Booking.
Available in Mindbody.
Client portal
Available in Bella Booking.
Available in Mindbody.

Team Management

Feature
Bella Booking
Mindbody
Team scheduling
Available in Bella Booking. 1 for solo, up to 3 for starter, unlimited for professional.
Available in Mindbody. Unlimited staff.
Role permissions
Available in Bella Booking. 4 built-in roles (3 customisable), 50+ granular permissions across 19+ modules.
Available in Mindbody.
Payroll integration
Not available in Bella Booking.
Available in Mindbody.
Staff pricing tiers
Available in Bella Booking. Customisable pricing tiers (e.g. Junior/Senior/Master).
Available in Mindbody.

Payments & POS

Feature
Bella Booking
Mindbody
Online payments
Available in Bella Booking. All plans, via Stripe.
Available in Mindbody.
POS hardware
Partly available in Bella Booking. Software-based checkout - cash, card, or card on file (charge saved cards); no integrated card reader.
Available in Mindbody.
Gift cards
Available in Bella Booking. Digital gift cards, both amount-based and service-based, with Stripe payment (Professional plan).
Available in Mindbody.
Gift card online redemption
Available in Bella Booking. Clients apply gift cards at online booking payment step.
Not available in Mindbody.
Memberships & subscriptions
Available in Bella Booking. Recurring plans with Stripe billing, 9 billing cycles, benefits with session tracking, online purchase, pause/resume.
Partly available in Mindbody. Complex 3-object setup, monthly/annual billing only.
Service add-ons
Available in Bella Booking. Optional or required per service, single/multi-select, price and duration.
Available in Mindbody. Appointment add-ons.
Contracts management
Not available in Bella Booking.
Available in Mindbody.
Afterpay / Buy Now Pay Later
Available in Bella Booking. Afterpay / Clearpay BNPL for deposits, gift cards, and packages (AU, NZ, US, CA, UK).
Partly available in Mindbody. BNPL via Sezzle (4 instalments over 6 weeks) - not Afterpay/Klarna natively.
Discount reasons at checkout
Available in Bella Booking. Discount reasons at checkout with Discount summary report.
Partly available in Mindbody. Discounts and promo codes at checkout - no specific reason field.

Marketing

Feature
Bella Booking
Mindbody
Email marketing
Available in Bella Booking. Email campaigns with audience filters, branded composer or your own HTML (paste a Canva Email design), open/click tracking - unlimited within Messages Plus (fair use).
Available in Mindbody. Marketing Suite.
SMS marketing
Available in Bella Booking. SMS and email campaigns with audience filtering (incl. birthdays this month/week) and scheduling (Messages Plus add-on).
Available in Mindbody.
Marketplace listing
Not available in Bella Booking.
Available in Mindbody. Mindbody app (20% commission on new clients, capped at $30).
Referral programs
Available in Bella Booking. Refer-a-friend with fixed rewards for both sides (Professional plan).
Available in Mindbody.
Two-way SMS messaging
Available in Bella Booking. Dedicated number, threaded inbox, auto-handling replies (Messages Plus add-on).
Partly available in Mindbody. Native two-way SMS on higher tiers - most use third-party integrations.
Dedicated business phone number
Available in Bella Booking. Your own business number - clients see your number, not a platform number (Messages Plus add-on).
Not available in Mindbody.
Bulk SMS campaigns
Available in Bella Booking. SMS and email campaigns with audience filtering (incl. birthdays this month/week) and scheduling (Messages Plus add-on).
Available in Mindbody. Marketing Suite add-on with SMS/email campaigns and audience targeting.

Business Management

Feature
Bella Booking
Mindbody
Sales tracking
Available in Bella Booking.
Available in Mindbody.
Product inventory
Available in Bella Booking.
Available in Mindbody.
Advanced reporting
Available in Bella Booking. Professional plan.
Available in Mindbody. Enterprise-grade.
Online booking analytics
Available in Bella Booking. Native: traffic sources, drop-off funnel & visit-to-booking conversion - all plans, no Google Analytics.
Not available in Mindbody. No native online-booking traffic-source attribution or funnel; uses Google Analytics..
Multi-location management
Available in Bella Booking. Per-location databases, copy services between locations.
Available in Mindbody. Franchise support.

Platform & Support

Feature
Bella Booking
Mindbody
Mobile apps
Partly available in Bella Booking. Installs on your phone from the browser: home-screen icon, full screen, push notifications. Not listed in the app stores.
Available in Mindbody.
API access
Available in Bella Booking. Professional plan.
Available in Mindbody. Extensive API.
Integrations
Partly available in Bella Booking. Stripe.
Available in Mindbody. 200+ integrations.
Australian support team
Available in Bella Booking. Sydney-based team, with responsive support across multiple timezones.
Not available in Mindbody. US-based.
Easy onboarding
Available in Bella Booking. Free setup help on every plan; data migration on Starter and Professional.
Not available in Mindbody. Paid implementation.
Free data migration
Available in Bella Booking. Starter and Professional.
Partly available in Mindbody. At additional cost.
AI business digest
Available in Bella Booking. Weekly and monthly AI-generated performance summaries with actionable insights.
Not available in Mindbody.

Enterprise Features

Feature
Bella Booking
Mindbody
Family/dependent booking
Available in Bella Booking. Book for children, partners, parents, pets, and more.
Not available in Mindbody.
AI Assistant
Available in Bella Booking. All plans.
Partly available in Mindbody. AI support assistant, predictive analytics, and AI-driven metrics - no conversational business AI.
Automatic waitlist slot matching
Available in Bella Booking. Automatic matching with team notifications.
Not available in Mindbody.
Activity logging (audit trail)
Available in Bella Booking. Full appointment audit trail.
Not available in Mindbody.
Multi-service appointment grouping
Available in Bella Booking. Grouped on scheduler with full-details tooltip.
Not available in Mindbody.
Attendance tracking (time clock)
Available in Bella Booking. Time clock with PIN, Professional plan.
Not available in Mindbody.
Client reviews
Available in Bella Booking. Verified appointments, AI moderation, Professional plan.
Available in Mindbody. Client reviews and ratings.
Franchise management
Not available in Bella Booking.
Available in Mindbody.
Advanced permissions
Available in Bella Booking. 4 roles, 50+ granular permissions.
Available in Mindbody. Granular permissions.
Custom reporting
Partly available in Bella Booking. Upon request (Professional plan).
Available in Mindbody.
Digital tipping
Available in Bella Booking. Clients tip team members after appointments via Stripe (Professional plan, via the review-and-tip flow).
Available in Mindbody. Via POS.
Loyalty programme
Available in Bella Booking. Professional plan.
Available in Mindbody. Client Rewards with points-based loyalty and checkout redemption.
Digital forms (intake, consent)
Available in Bella Booking. Form builder with ten field types including signatures and file upload, auto-send before appointments.
Available in Mindbody. Digital forms and waivers.
Command palette (global search)
Available in Bella Booking. Cmd+K global search and navigation.
Not available in Mindbody.
Service variants with client eligibility
Available in Bella Booking. Named variations with per-variant pricing, duration, timing, available times, and client eligibility (first-time/returning).
Not available in Mindbody.
Prerequisite services (consultation first)
Available in Bella Booking. Require a consult (or any service) before a treatment books online - Completed or Booked mode, Any/All, same-cart unlock in Booked mode; the team can override on the dashboard.
Partly available in Mindbody. Class/course prerequisites via client types; appointments can use “returning clients only” - not a service-history consult gate (Completed/Booked) on appointment services.
Prepaid packages
Available in Bella Booking. Session bundles with online purchase, online redemption, auto-apply at checkout.
Available in Mindbody. Pricing options / packages.
Saved cards / card on file
Available in Bella Booking. Clients save cards; the team charges via card on file at checkout.
Available in Mindbody. Stored payment methods.
Accessibility & personalisation (themes, fonts, density)
Available in Bella Booking. Dark mode, dyslexia-friendly reading fonts, colour themes, density modes, reduced-motion, focus mode.
Not available in Mindbody.

Pricing breakdown

What you'll actually pay

Prices shown are starting prices and include GST. Bella Booking Starter includes up to 3 team members; Professional includes unlimited team members. Competitor pricing may vary based on team size.

Bella Booking

Solo (1 team member)A$25
6 team membersA$99
12 team membersA$99
Commission on bookings0%
Payment processing (when used)
2.65% + A$0.301.65% + A$0.30 (Stripe) + 1% (Bella Booking)
SMS reminders50-500/mo included

Solo (1 team): A$25/month AUD • Starter (1-3 team): A$67/month AUD • Professional (4+): A$99/month AUD

Mindbody

Solo (1 team member)A$89
6 team membersA$89
12 team membersA$89
Pricing modelGo / Core / Growth tiers per location
Commission0% on direct bookings; 20% on new clients via the Mindbody app, capped at $30
Payment processing (when used)2.75%

Additional costs to consider

  • • Implementation fees
  • • Core A$279/mo or Growth A$369/mo tiers for marketing and AI features
  • • Enterprise tier is quote only
  • • Marketplace fees on discovery bookings
  • • Add-on features at additional cost

Pricing information based on publicly available data as of September 2026. Visit each provider's website for current pricing.

Cost comparison by team size

Team Size Pricing Comparison

Monthly cost for different team sizes

Note: how team member limits work

Plan limits count the team members on your Bella roster who are on the scheduler or bookable online: front desk, managers and bookkeepers don't count. The comparisons in this table assume everyone listed takes appointments.

Team SizeBella BookingMindbodySavings with Bella
1 person
A$25/mo(Solo)
A$89/mo

A$89/location (Go)

Save A$64/mo
3 people
A$67/mo(Starter)
A$89/mo

A$89/location (Go)

Save A$22/mo
6 people
A$99/mo(Professional)
A$89/mo

A$89/location (Go)

A$10/mo more
12 people
A$99/mo(Professional)
A$89/mo

A$89/location (Go)

A$10/mo more
Sources:

Bella Booking: Official pricing (Starter A$67/mo, Professional A$99/mo)

Mindbody: Official pricing page • Last verified: September 2026

Pricing may change. Please verify current prices on official websites before making decisions.

What Mindbody does well

We believe in honest comparisons. Here's what Mindbody excels at:

  • 1Industry veteran (since 1998)
  • 2Enterprise-grade features
  • 3Mindbody marketplace for client discovery
  • 4Marketing suite
  • 5Membership and contract management
  • 6Franchise and multi-location management
  • 7200+ integrations
  • 8Fitness and wellness focus
  • 9Full API

Mindbody might be better if...

We believe in helping you find the right solution, even if it's not us. Here are some scenarios where other options might serve you better:

  • 1Enterprise-grade features
  • 2Mindbody marketplace for client discovery
  • 3Franchise management
  • 4Membership/contract management
  • 5200+ integrations

Still not sure? - we'll give you an honest assessment of whether Bella Booking is right for your business.

Rated 5.0 on Capterra

Switched from Mindbody

“Best decision we made”
Ayesha H., Colon Hydrotherapist · Capterra review
“Try Bella, You Won't Regret It!”
Emma W., Owner Operator · Capterra review
“Great support for small business”
Jalpa P., Owner · Capterra review

Switching from Mindbody?

We make it easy. Free onboarding on every plan, with free data migration on Starter and Professional.

Free data migration on Starter and Professional
Personal onboarding help
No credit card required
Start free trial

See the full guide to switching from Mindbody

Still comparing? More Mindbody alternatives

How to switch from Mindbody

Step-by-step guide to export your data and move to Bella Booking. We offer free onboarding on every plan, and free data migration on Starter and Professional.

Estimated time: 2-3 hours (self-service) or 3-5 business days (full export)
  1. 1

    Export your client contact list

    Go to Reports > Mailing Lists > (apply filters) > Export. This gives you client names, phone numbers, email addresses, and mailing addresses in CSV format.

  2. 2

    Export membership details

    Go to Reports > Clients > Members > Export to CSV. This includes membership status, join date, autopay date, and payment amount.

  3. 3

    Export attendance and sales data

    Go to Reports > Attendance (or Sales) > set date range and filters > Export to CSV or Excel.

  4. 4

    Consider the full data export (if cancelling)

    Mindbody offers a comprehensive data dump (including stored financial data) for $500 USD - but only when you are cancelling your account. This requires identity verification and takes 3-5 business days.

  5. 5

    Send your exports to Bella Booking

    Email your exported files to our onboarding team. We will import your clients, validate the data, and help set up your services and team schedules.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, review requests, reminders to rebook, follow-up messages) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months), and our migration team will ensure no notifications are sent accidentally.

Good to know

Free self-service exports give you client contacts, memberships, attendance, and sales in separate reports - there is no single "export everything" button. The comprehensive data export ($500 USD) is only available when cancelling your Mindbody account.

Official export documentation: Mindbody help centre

Can't export your data?

No problem, we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything. Onboarding help is free on every plan, and data migration is free on Starter and Professional. We accept data in any format: CSV, Excel, screenshots, photos, links, or anything else you can send.

Sources: Information gathered from www.mindbodyonline.com. Last verified: September 2026.

Found an error? and we'll correct it promptly.

Important Notice

The information about Mindbody on this page is based on publicly available data as of September 2026 and is provided for general comparison purposes only. Pricing, features, and policies may change at any time without notice. We make reasonable efforts to keep this information accurate, but we cannot guarantee its completeness or current accuracy.

Always verify directly with Mindbody before making any business decisions. This comparison reflects our understanding and may not capture all nuances of their offerings.