Bella Booking
Bella Booking
vs
S
Square Appointments

Built for beauty salons, not just any business.

An honest comparison to help you choose the right salon software for your business.

Last updated: January 2026
Try Bella Booking free

Quick facts at a glance

A side-by-side overview of key differences

Prices shown in AUD (inc. GST)

Feature
Bella Booking
Square Appointments
Founded
2024
2009
Headquarters
Sydney, Australia
San Francisco, USA
Best for
Small to medium beauty businesses (up to 20 team members per location)
Service businesses across all industries
Monthly Pricing
Starter/Professional
Per their pricing model
Solo (1 team member)
A$25
A$0
6 team members
A$79
A$40
12 team members
A$79
A$40
Commission
0% (never)
0%

Bella Booking: Starter plan for 1-3 team members, Professional for 4+ (unlimited). Competitor pricing from official sources, verified January 2026. Bella Booking features updated April 2026.

Which is right for you?

An honest look at when each platform makes sense

Consider Bella Booking if...

  • Purpose-built for salons (not generic scheduling)
  • Staff pricing tiers (Junior/Senior/Master)
  • SMS reminders included (50-500/month)
  • Sydney-based company with global support
  • Easy personal onboarding
  • Free data migration assistance
  • Salon-specific client history and formulas
  • Family/dependent booking (not available on Square Appointments)
  • Client reviews included (Professional plan)
  • Loyalty programme included (Professional plan)
  • AI Assistant for business insights (Beta)
  • Better waitlist management
  • Client confirmation system with one-click links
  • Service-level deposit and cancellation policy overrides
  • Client document storage (consent forms, photos)
  • 20+ reports with charts and comparison mode

Consider Square Appointments if...

  • You're a solo practitioner wanting a free solution
  • You already use Square POS and want integration
  • Payment processing fees are your primary concern
  • You need resource management (rooms, chairs, equipment)
  • You don't need salon-specific features like pricing tiers
  • You want access to Square's hardware ecosystem

We believe in helping you find the right fit, even if it's not us.

Detailed feature comparison

A comprehensive look at what each platform offers

Available
Partial / Limited
Not available

Scheduling & Booking

Feature
Bella Booking
Square Appointments
Online booking (24/7)
24/7 self-service
Appointment scheduling
Drag-and-drop, Find a Time, gap-fill scoring
Multi-service booking
Multi-staff parallel appointments
Multi-team-member simultaneous services
Multi-staff appointments toggle
Waitlist management
Plus and Premium plans
Incomplete booking recoverySquare Appointments has no abandoned booking recovery. Bella captures drafts automatically and enables SMS/email follow-up.
Auto-capture + SMS/email reminder + Follow-ups panel with "Book for client" action
Walk-in management
Recurring appointments
Processing time (bookable gap)
Bookable gap — client stays, team member free for other appointments
Buffer time before/after
Before & after — blocks team member and resource for setup/cleanup
Location-level timing defaultsNo competitor offers location-level default timings with per-service inheritance
Location-level defaults with per-service overrides and inheritance
Schedule optimisation
3 modes: Show All, Reduce Gaps, Eliminate Gaps — per location
Processing time between appointments — no gap-reduction modes for online booking
Find a Time wizard
Availability-first wizard with cross-day browsing and gap-fill scoring (Best fit / Great fit / Good fit)
Incomplete booking recovery
Auto-capture + SMS/email reminder + Follow-ups panel with "Book for client" action
Abandoned cart emails for online store — not appointment bookings

Client Management

Feature
Bella Booking
Square Appointments
Client CRM
Profiles, history, notes, documents
Basic
Client history & notes
Basic
Detailed service formulasSquare is generic, not salon-specific
In client notes
Generic notes only

Team Management

Feature
Bella Booking
Square Appointments
Team scheduling
1 for solo, up to 3 for starter, unlimited for professional
Plus and Premium plans
Role permissions
4 customisable roles, 30+ granular permissions across 15 modules
Staff pricing tiersSquare lacks Junior/Senior/Master pricing tiers
Customisable pricing tiers (e.g. Junior/Senior/Master)
Time tracking
Premium plan
Tip management
Premium plan

Payments & POS

Feature
Bella Booking
Square Appointments
Online payments
All plans, via Stripe. Optional fee passing to clients
Deposit collection
Fixed amount or percentage
POS hardwareSquare has extensive POS hardware options
Software-based checkout — cash, card, or Card on File (charge saved cards via Stripe); no integrated card reader
Full Square ecosystem
Payment processing rateSquare has lower in-person rates; online rates vary by region
2.7% + A$0.30 (AU) / 3.9% + $0.30 (US)
1.6% in-person (AU) / 2.2-3.3% + 30¢ (online)
Gift cards
Digital gift cards with both amount-based and service-based, with Stripe payment
Invoicing
Afterpay / Buy Now Pay Later
Afterpay / Clearpay BNPL for deposits, gift cards, and packages (AU, NZ, US, CA, UK)
Afterpay/Clearpay natively integrated, in-person and online
Discount reasons at checkout
Discount reasons at checkout with Discount Summary report
Discounts at POS — no discount codes during online booking, no reason tracking
Gift card online redemptioneGift cards cannot be used to book appointments online — POS only. Top community feature request
Clients apply gift cards at online booking payment step

Communication

Feature
Bella Booking
Square Appointments
SMS remindersBella includes 50-500 SMS/month; Square charges extra
50-500/month included
Email reminders
Custom message templates
With variables ({{FirstName}}, etc.)
Two-way SMS messaging
Dedicated number, threaded inbox, auto-handling replies (Messages Plus add-on)
Square Messages + Messaging Plus add-on with toll-free number
Dedicated business phone number
Own local business number — clients see your number, not a platform number (Messages Plus add-on)
Toll-free number via Messaging Plus paid add-on
Auto-reply handling
Keyword-based: YES/Y auto-confirms, STOP unsubscribes, NO flags for follow-up
Square Assistant uses AI/NLP — not simple keyword-based confirmation
Bulk SMS campaigns
Bulk SMS campaigns with audience filtering (Messages Plus add-on)
Text Message Marketing with audience segmentation

Business Management

Feature
Bella Booking
Square Appointments
Sales tracking
Product inventory
Reporting & analytics
8 basic reports all plans; 21 total with advanced reports on Professional; custom reports upon request (Professional)
Basic on all plans, more on Plus/Premium
Resource management (rooms, chairs)
Capacity controls, auto-assignment, scheduler resource view
Premium plan

Platform & Support

Feature
Bella Booking
Square Appointments
Mobile apps
PWA — installable on mobile
Square app
Multi-location support
Per-location databases, copy services between locations
Plus and Premium plans
API access
Professional plan
Read access on all plans, write access on Plus/Premium
Australian support team
Sydney-based, global support
Global support
Easy onboarding
1-on-1 setup and data migration assistance
Free data migration
Dark mode
Full dark theme with one-click toggle
Real-time dashboard updates
Instant push via SignalR — no page refresh
Marketing claims real-time calendar updates — implementation unclear
Client bulk actions
Multi-select for bulk announcements and email copy, persists across pages
CSV import/export and campaign audience selection — no multi-select from directory
AI business digest
Weekly AI-generated performance summary with actionable insights

Salon-Specific Features

Feature
Bella Booking
Square Appointments
Family/dependent booking
Book for children, partners, parents, pets, and more
AI Assistant
All plans
Automatic waitlist slot matching
Automatic matching with team notifications
Activity logging (audit trail)
Full appointment audit trail
Multi-service appointment grouping
Grouped on scheduler with full-details tooltip
Attendance tracking (time clock)
Time clock with PIN, Professional plan
Client reviews
Verified appointments, AI moderation, Professional plan
Via Square ecosystem
Salon industry focus
Purpose-built for salons
Generic scheduling
Service bundles
Basic packages
Service add-ons
Optional or required, per service
Cancellation policies
Configurable with auto-refunds
Plus and Premium plans
Digital tipping
Clients tip team members after appointments via Stripe
Via Square POS
Digital forms (intake, consent)
Form builder with 8 field types including signatures, auto-send before appointments
Command palette (global search)
Cmd+K global search and navigation
Service variants with client eligibility
Named variations with per-variant pricing, duration, timing, and client eligibility (first-time/returning)

Pricing breakdown

What you'll actually pay

Prices shown are starting prices and include GST. Bella Booking Starter includes up to 3 team members; Professional includes unlimited team members. Competitor pricing may vary based on team size.

Bella Booking

Solo (1 team member)A$25
6 team membersA$79
12 team membersA$79
Commission on bookings0%
Payment processing (when used)
2.7% + A$0.301.7% + A$0.30 (Stripe) + 1% (Bella Booking)
SMS reminders50-500/mo included

Solo (1 team): A$25/month AUD • Starter (1-3 team): A$47/month AUD • Professional (4+): A$79/month AUD

Square Appointments

Solo (1 team member)A$0
6 team membersA$40
12 team membersA$40
Pricing modelFree (1 user) or Plus A$40/location
Commission0%
Payment processing (when used)1.6% (in-person), 2.2% (online)

Pricing information based on publicly available data as of January 2026. Visit each provider's website for current pricing.

Cost comparison by team size

Team Size Pricing Comparison

Monthly cost for different numbers of bookable team members

Note: "Team members" means bookable staff

Team member limits apply to staff who can be booked for appointments. Non-bookable users (receptionists, managers who don't take appointments) don't count toward limits.

Team SizeBella BookingSquare AppointmentsSavings with Bella
1 person
A$25/mo(Solo)
A$0/mo

Free (1 user)

A$25/mo more
3 people
A$47/mo(Starter)
A$40/mo

A$40/location (Plus)

A$7/mo more
6 people
A$79/mo(Professional)
A$40/mo

A$40/location (Plus)

A$39/mo more
12 people
A$79/mo(Professional)
A$40/mo

A$40/location (Plus)

A$39/mo more
Sources:

Bella Booking: Official pricing (Starter A$47/mo, Professional A$79/mo)

Square Appointments: Official pricing page • Last verified: January 2026

Pricing may change. Please verify current prices on official websites before making decisions.

What Square Appointments does well

We believe in honest comparisons. Here's what Square Appointments excels at:

  • 1Free plan for solo practitioners
  • 2Extensive POS hardware ecosystem
  • 3Lower payment processing fees (2.2% in AU, 2.9-3.3% + 30¢ in US for online)
  • 4Established brand
  • 5Native mobile apps
  • 6Seamless integration with Square ecosystem
  • 7Resource management (rooms, equipment)
  • 8Gift cards included

Square Appointments might be better if...

We believe in helping you find the right solution, even if it's not us. Here are some scenarios where other options might serve you better:

  • 1Free plan for solo practitioners
  • 2Lower in-person payment processing fees (1.6% in AU vs 2.7% + 30c)
  • 3Extensive POS hardware ecosystem
  • 4Native mobile apps
  • 5Larger platform with more integrations

Still not sure? - we'll give you an honest assessment of whether Bella Booking is right for your business.

Switching from Square Appointments?

We make it easy. Free data migration and 1-on-1 onboarding included with every plan.

Free data migration
1-on-1 onboarding included
No credit card required
Start your free trial

See full switching guide from Square Appointments

How to switch from Square Appointments

Step-by-step guide to export your data and move to Bella Booking. We offer free data migration and 1-on-1 onboarding with every plan.

Estimated time: 1–2 hours
  1. 1

    Export your customer list

    Go to Square Dashboard > Customers > Directory > click Import / Export > Export Customers. Choose "All Customers" or specific groups. Downloads as a CSV file.

  2. 2

    Export appointment history

    Go to Square Dashboard > Appointments > Settings > History > click Export. Downloads as a CSV file. Note: the booking source field is not included in the export.

  3. 3

    Export financial data

    Use the Reports section in Square Dashboard for transaction and payment history. Export to CSV.

  4. 4

    Send your exports to Bella Booking

    Email your exported files to our onboarding team. We will import your clients, validate the data, and help set up your services and team schedules.

  5. 5

    Update your booking links

    Replace your Square booking page links on your website, social media, and Google Business Profile with your new Bella Booking link.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, follow-ups) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months) — our migration team will ensure no notifications are sent accidentally.

Good to know

Square only exports in CSV format (no Excel or PDF for appointment data). Appointment booking source is not included in the CSV export. Appointments cannot be imported into Square from another system — only customer data supports import.

Official export documentation: Square Appointments help centre

Can't export your data?

No problem — we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything — included free with every plan. We accept data in any format — CSV, Excel, screenshots, photos, links, or anything else you can send.

Sources: Information gathered from squareup.com. Last verified: January 2026.

Found an error? and we'll correct it promptly.

Important Notice

The information about Square Appointments on this page is based on publicly available data as of January 2026 and is provided for general comparison purposes only. Pricing, features, and policies may change at any time without notice. We make reasonable efforts to keep this information accurate, but we cannot guarantee its completeness or current accuracy.

Always verify directly with Square Appointments before making any business decisions. This comparison reflects our understanding and may not capture all nuances of their offerings.