Bella Booking
Bella Booking
vs
S
Square Appointments

Bella Booking vs Square Appointments

Built for beauty salons, spas and clinics, not just any business.

An honest comparison to help you choose the right salon, spa or clinic software for your business - whatever its size.

Last updated: September 2026
Try Bella Booking free

Quick facts at a glance

A side-by-side overview of key differences

Prices shown in AUD (inc. GST)

Feature
Bella Booking
Square Appointments
Founded
2021
2009
Headquarters
Sydney, Australia
San Francisco, USA
Best for
Beauty, Wellness & Health Practices - solo practitioners to multi-location groups
Service businesses across all industries
Monthly Pricing
Starter/Professional
Per their pricing model
Solo (1 team member)
A$25
A$0
6 team members
A$99
A$40
12 team members
A$99
A$40
Commission
0% (never)
0%

Bella Booking: Starter plan for 1-3 team members, Professional for 4+ (unlimited). Competitor pricing from official sources, verified September 2026.

Which is right for you?

An honest look at when each platform makes sense

Consider Bella Booking if...

  • Purpose-built for salons, spas and clinics (not generic scheduling)
  • Staff pricing tiers (Junior/Senior/Master)
  • Sydney-based company with responsive support across multiple timezones
  • Easy personal onboarding
  • Free data migration on Starter and Professional
  • Salon-specific client history and formulas
  • Family/dependent booking (not available on Square Appointments)
  • Loyalty programme included (Professional plan)
  • Memberships with session tracking and client self-service portal (Square: no session tracking)
  • AI Assistant for business insights
  • Client confirmation system with one-click links
  • Service-level deposit and cancellation policy overrides
  • Client document storage (consent forms, photos)
  • 30 reports with charts and comparison mode
  • Accessibility & personalisation: dark mode, dyslexia-friendly fonts, colour themes, density modes
  • Prepaid packages for selling session bundles upfront
  • Digital forms with e-signatures and auto-send (not available on Square Appointments)

Consider Square Appointments if...

  • You're a solo practitioner wanting a free solution
  • You already use Square POS and want integration
  • Payment processing fees are your primary concern
  • You don't need salon-specific features like pricing tiers
  • You want access to Square's hardware ecosystem

We believe in helping you find the right fit, even if it's not us.

Detailed feature comparison

A comprehensive look at what each platform offers

Available
Partial / Limited
Not available

Scheduling & Booking

Feature
Bella Booking
Square Appointments
Online booking (24/7)
Available in Bella Booking. 24/7 self-service.
Available in Square Appointments.
Appointment scheduling
Available in Bella Booking. Drag-and-drop, pick-on-calendar moves with suggested times, Find a time, gap-fill scoring.
Available in Square Appointments.
Multi-service booking
Available in Bella Booking.
Available in Square Appointments.
Multi-staff parallel appointments
Available in Bella Booking. Multi-team-member simultaneous services.
Available in Square Appointments. Multi-staff appointments toggle.
Waitlist management
Available in Bella Booking.
Available in Square Appointments. Plus and Premium plans.
Incomplete booking recoverySquare Appointments has no abandoned booking recovery. Bella captures drafts automatically and enables SMS/email follow-up.
Available in Bella Booking. Auto-capture + SMS/email reminder + Waitlist panel with "Book for client" action.
Not available in Square Appointments.
Walk-in management
Available in Bella Booking.
Available in Square Appointments.
Recurring appointments
Available in Bella Booking. Appointment series: repeat weekly/fortnightly/monthly with availability checks, change or cancel one or all.
Available in Square Appointments.
Processing time (bookable gap)
Available in Bella Booking. Bookable gap - client stays, team member free for other appointments.
Not available in Square Appointments.
Buffer time before/after
Available in Bella Booking. Before & after - blocks team member and resource for setup/cleanup.
Not available in Square Appointments.
Location-level timing defaultsNo competitor offers location-level default timings with per-service inheritance
Available in Bella Booking. Location-level defaults with per-service overrides and inheritance.
Not available in Square Appointments.
Schedule optimisation
Available in Bella Booking. 3 modes: Show All, Reduce Gaps, Eliminate Gaps - per location.
Partly available in Square Appointments. Processing time between appointments: no gap-reduction modes for online booking.
Find a time wizard
Available in Bella Booking. Availability-first wizard with cross-day browsing and gap-fill scoring (Best fit / Great fit / Good fit).
Not available in Square Appointments.

Client Management

Feature
Bella Booking
Square Appointments
Client CRM
Available in Bella Booking. Profiles, history, notes, documents.
Available in Square Appointments. Basic.
Client history & notes
Available in Bella Booking.
Available in Square Appointments. Basic.
Detailed service formulasSquare is generic, not salon-specific
Available in Bella Booking. In client notes.
Partly available in Square Appointments. Generic notes only.

Team Management

Feature
Bella Booking
Square Appointments
Team scheduling
Available in Bella Booking. 1 for solo, up to 3 for starter, unlimited for professional.
Available in Square Appointments. Plus and Premium plans.
Role permissions
Available in Bella Booking. 4 built-in roles (3 customisable), 50+ granular permissions across 19+ modules.
Available in Square Appointments.
Staff pricing tiersSquare lacks Junior/Senior/Master pricing tiers
Available in Bella Booking. Customisable pricing tiers (e.g. Junior/Senior/Master).
Not available in Square Appointments.
Time tracking
Available in Bella Booking. Time clock with PIN, Professional plan.
Available in Square Appointments. Premium plan.
Tip management
Available in Bella Booking.
Available in Square Appointments. Premium plan.

Payments & POS

Feature
Bella Booking
Square Appointments
Online payments
Available in Bella Booking. All plans, via Stripe.
Available in Square Appointments.
Deposit collection
Available in Bella Booking. Fixed amount or percentage; part and full payments before the appointment.
Available in Square Appointments.
POS hardwareSquare has extensive POS hardware options
Partly available in Bella Booking. Software-based checkout - cash, card, or card on file (charge saved cards); no integrated card reader.
Available in Square Appointments. Full Square ecosystem.
Payment processing rateSquare has lower in-person rates; online rates vary by region
Available in Bella Booking. Stripe 1.65% + A$0.30 plus Bella's 1% (2.65% + A$0.30) in AU; Stripe 2.9% + $0.30 plus 1% (3.9% + $0.30) in the US.
Available in Square Appointments. 1.6% in-person (AU) / 2.2-3.3% + 30ยข (online).
Gift cards
Available in Bella Booking. Digital gift cards, both amount-based and service-based, with Stripe payment (Professional plan).
Available in Square Appointments.
Invoicing
Not available in Bella Booking.
Available in Square Appointments.
Afterpay / Buy Now Pay Later
Available in Bella Booking. Afterpay / Clearpay BNPL for deposits, gift cards, and packages (AU, NZ, US, CA, UK).
Available in Square Appointments. Afterpay/Clearpay natively integrated, in-person and online.
Discount reasons at checkout
Available in Bella Booking. Discount reasons at checkout with Discount summary report.
Partly available in Square Appointments. Discounts at POS: no discount codes during online booking, no reason tracking.
Gift card online redemptioneGift cards cannot be used to book appointments online (POS only). Top community feature request
Available in Bella Booking. Clients apply gift cards at online booking payment step.
Not available in Square Appointments.
Memberships
Available in Bella Booking. Recurring plans with Stripe billing, 9 billing cycles, benefits with session tracking, online purchase, pause/resume.
Partly available in Square Appointments. Via separate Square Subscriptions: no session tracking.

Communication

Feature
Bella Booking
Square Appointments
SMS remindersBella includes 50-500 SMS credits/month; Square charges extra
Available in Bella Booking. 50-500/month included.
Available in Square Appointments.
Email reminders
Available in Bella Booking.
Available in Square Appointments.
Custom message templates
Available in Bella Booking. With variables ({{FirstName}}, etc.).
Available in Square Appointments.
Two-way SMS messaging
Available in Bella Booking. Dedicated number, threaded inbox, auto-handling replies (Messages Plus add-on).
Available in Square Appointments. Square Messages + Messaging Plus add-on with toll-free number.
Dedicated business phone number
Available in Bella Booking. Your own business number - clients see your number, not a platform number (Messages Plus add-on).
Available in Square Appointments. Toll-free number via Messaging Plus paid add-on.
Auto-reply handling
Available in Bella Booking. Keyword-based: YES/Y confirms (your own Confirmed message replies), NO flags for follow-up or cancels per your setting, STOP unsubscribes.
Partly available in Square Appointments. Square Assistant uses AI/NLP, not simple keyword-based confirmation.
Bulk SMS campaigns
Available in Bella Booking. SMS and email campaigns with audience filtering (incl. birthdays this month/week) and scheduling (Messages Plus add-on).
Available in Square Appointments. Text Message Marketing with audience segmentation.

Business Management

Feature
Bella Booking
Square Appointments
Sales tracking
Available in Bella Booking.
Available in Square Appointments.
Product inventory
Available in Bella Booking.
Available in Square Appointments.
Reporting & analytics
Available in Bella Booking. core reports all plans; 30 total with advanced reports on Professional; custom reports upon request (Professional).
Available in Square Appointments. Basic on all plans, more on Plus/Premium.
Online booking analytics
Available in Bella Booking. Native: traffic sources, drop-off funnel & visit-to-booking conversion - all plans, no Google Analytics.
Not available in Square Appointments. No native booking analytics; relies on Google Analytics..
Resource management (rooms, chairs)
Available in Bella Booking. Capacity controls, auto-assignment, scheduler resource view.
Available in Square Appointments. Premium plan.

Platform & Support

Feature
Bella Booking
Square Appointments
Mobile apps
Partly available in Bella Booking. Installs on your phone from the browser: home-screen icon, full screen, push notifications. Not listed in the app stores.
Available in Square Appointments. Square app.
Multi-location support
Available in Bella Booking. Per-location databases, copy services between locations.
Available in Square Appointments. Plus and Premium plans.
API access
Available in Bella Booking. Professional plan.
Available in Square Appointments. Read access on all plans, write access on Plus/Premium.
Australian support team
Available in Bella Booking. Sydney-based team, with responsive support across multiple timezones.
Not available in Square Appointments. Global support.
Easy onboarding
Available in Bella Booking. Free setup help on every plan; data migration on Starter and Professional.
Not available in Square Appointments.
Free data migration
Available in Bella Booking. Starter and Professional.
Not available in Square Appointments.
Real-time dashboard updates
Available in Bella Booking. Live updates via SignalR - no page refresh.
Partly available in Square Appointments. Marketing claims real-time calendar updates; implementation unclear.
Client bulk actions
Available in Bella Booking. Multi-select for bulk announcements and email copy, persists across pages.
Partly available in Square Appointments. CSV import/export and campaign audience selection: no multi-select from directory.
AI business digest
Available in Bella Booking. Weekly and monthly AI-generated performance summaries with actionable insights.
Not available in Square Appointments.

Salon-Specific Features

Feature
Bella Booking
Square Appointments
Family/dependent booking
Available in Bella Booking. Book for children, partners, parents, pets, and more.
Not available in Square Appointments.
AI Assistant
Available in Bella Booking. All plans.
Not available in Square Appointments.
Automatic waitlist slot matching
Available in Bella Booking. Automatic matching with team notifications.
Not available in Square Appointments.
Activity logging (audit trail)
Available in Bella Booking. Full appointment audit trail.
Not available in Square Appointments.
Multi-service appointment grouping
Available in Bella Booking. Grouped on scheduler with full-details tooltip.
Not available in Square Appointments.
Attendance tracking (time clock)
Available in Bella Booking. Time clock with PIN, Professional plan.
Not available in Square Appointments.
Client reviews
Available in Bella Booking. Verified appointments, AI moderation, Professional plan.
Available in Square Appointments. Via Square ecosystem.
Salon industry focus
Available in Bella Booking. Purpose-built for salons, spas and clinics.
Not available in Square Appointments. Generic scheduling.
Service bundles
Available in Bella Booking.
Partly available in Square Appointments. Basic packages.
Service add-ons
Available in Bella Booking. Optional or required, per service.
Not available in Square Appointments.
Cancellation policies
Available in Bella Booking. Configurable with auto-refunds.
Available in Square Appointments. Plus and Premium plans.
Digital tipping
Available in Bella Booking. Clients tip team members after appointments via Stripe (Professional plan, via the review-and-tip flow).
Available in Square Appointments. Via Square POS.
Digital forms (intake, consent)
Available in Bella Booking. Form builder with ten field types including signatures and file upload, auto-send before appointments.
Not available in Square Appointments.
Command palette (global search)
Available in Bella Booking. Cmd+K global search and navigation.
Not available in Square Appointments.
Service variants with client eligibility
Available in Bella Booking. Named variations with per-variant pricing, duration, timing, available times, and client eligibility (first-time/returning).
Not available in Square Appointments.
Prerequisite services (consultation first)
Available in Bella Booking. Require a consult (or any service) before a treatment books online - Completed or Booked mode, Any/All, same-cart unlock in Booked mode; the team can override on the dashboard.
Not available in Square Appointments.
Prepaid packages
Available in Bella Booking. Session bundles with online purchase, online redemption, auto-apply at checkout.
Not available in Square Appointments.
Saved cards / card on file
Available in Bella Booking. Clients save cards; the team charges via card on file at checkout.
Available in Square Appointments. Via Square ecosystem.
Accessibility & personalisation (themes, fonts, density)
Available in Bella Booking. Dark mode, dyslexia-friendly reading fonts, colour themes, density modes, reduced-motion, focus mode.
Not available in Square Appointments.

Pricing breakdown

What you'll actually pay

Prices shown are starting prices and include GST. Bella Booking Starter includes up to 3 team members; Professional includes unlimited team members. Competitor pricing may vary based on team size.

Bella Booking

Solo (1 team member)A$25
6 team membersA$99
12 team membersA$99
Commission on bookings0%
Payment processing (when used)
2.65% + A$0.301.65% + A$0.30 (Stripe) + 1% (Bella Booking)
SMS reminders50-500/mo included

Solo (1 team): A$25/month AUD โ€ข Starter (1-3 team): A$67/month AUD โ€ข Professional (4+): A$99/month AUD

Square Appointments

Solo (1 team member)A$0
6 team membersA$40
12 team membersA$40
Pricing modelFree (single location) or Plus A$40/location
Commission0%
Payment processing (when used)1.6% (in-person), 2.2% (online)

Pricing information based on publicly available data as of September 2026. Visit each provider's website for current pricing.

Cost comparison by team size

Team Size Pricing Comparison

Monthly cost for different team sizes

Note: how team member limits work

Plan limits count the team members on your Bella roster who are on the scheduler or bookable online: front desk, managers and bookkeepers don't count. The comparisons in this table assume everyone listed takes appointments.

Team SizeBella BookingSquare AppointmentsSavings with Bella
1 person
A$25/mo(Solo)
A$0/mo

Free (single location, feature-limited)

A$25/mo more
3 people
A$67/mo(Starter)
A$40/mo

A$40/location (Plus)

A$27/mo more
6 people
A$99/mo(Professional)
A$40/mo

A$40/location (Plus)

A$59/mo more
12 people
A$99/mo(Professional)
A$40/mo

A$40/location (Plus)

A$59/mo more
Sources:

Bella Booking: Official pricing (Starter A$67/mo, Professional A$99/mo)

Square Appointments: Official pricing page โ€ข Last verified: September 2026

Pricing may change. Please verify current prices on official websites before making decisions.

What Square Appointments does well

We believe in honest comparisons. Here's what Square Appointments excels at:

  • 1Free plan for solo practitioners
  • 2Extensive POS hardware ecosystem
  • 3Lower payment processing fees (2.2% in AU, 2.9-3.3% + 30ยข in US for online)
  • 4Established brand
  • 5Native mobile apps
  • 6Seamless integration with Square ecosystem
  • 7Resource management (rooms, equipment)
  • 8Gift cards included

Square Appointments might be better if...

We believe in helping you find the right solution, even if it's not us. Here are some scenarios where other options might serve you better:

  • 1Free plan for solo practitioners
  • 2Lower in-person card fees in Australia (1.6%, against Stripe's 1.65% + 30c plus Bella's 1%)
  • 3Extensive POS hardware ecosystem
  • 4Native mobile apps
  • 5Larger platform with more integrations

Still not sure? - we'll give you an honest assessment of whether Bella Booking is right for your business.

Rated 5.0 on Capterra

โ€œTry Bella, You Won't Regret It!โ€
Emma W., Owner Operator ยท Capterra review
โ€œGreat support for small businessโ€
Jalpa P., Owner ยท Capterra review
โ€œUser-friendly and reliable booking system with quick supportโ€
Ricky K., Hair Salon Barber ยท Capterra review

Switching from Square Appointments?

We make it easy. Free onboarding on every plan, with free data migration on Starter and Professional.

Free data migration on Starter and Professional
Personal onboarding help
No credit card required
Start free trial

See the full guide to switching from Square Appointments

Still comparing? More Square Appointments alternatives

How to switch from Square Appointments

Step-by-step guide to export your data and move to Bella Booking. We offer free onboarding on every plan, and free data migration on Starter and Professional.

Estimated time: 1-2 hours
  1. 1

    Export your customer list

    Go to Square Dashboard > Customers > Directory > click Import / Export > Export Customers. Choose "All Customers" or specific groups. Downloads as a CSV file.

  2. 2

    Export appointment history

    Go to Square Dashboard > Appointments > Settings > History > click Export. Downloads as a CSV file. Note: the booking source field is not included in the export.

  3. 3

    Export financial data

    Use the Reports section in Square Dashboard for transaction and payment history. Export to CSV.

  4. 4

    Send your exports to Bella Booking

    Email your exported files to our onboarding team. We will import your clients, validate the data, and help set up your services and team schedules.

  5. 5

    Update your booking links

    Replace your Square booking page links on your website, social media, and Google Business Profile with your new Bella Booking link.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, review requests, reminders to rebook, follow-up messages) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months), and our migration team will ensure no notifications are sent accidentally.

Good to know

Square only exports in CSV format (no Excel or PDF for appointment data). Appointment booking source is not included in the CSV export. Appointments cannot be imported into Square from another system; only customer data supports import.

Official export documentation: Square Appointments help centre

Can't export your data?

No problem, we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything. Onboarding help is free on every plan, and data migration is free on Starter and Professional. We accept data in any format: CSV, Excel, screenshots, photos, links, or anything else you can send.

Sources: Information gathered from squareup.com. Last verified: September 2026.

Found an error? and we'll correct it promptly.

Important Notice

The information about Square Appointments on this page is based on publicly available data as of September 2026 and is provided for general comparison purposes only. Pricing, features, and policies may change at any time without notice. We make reasonable efforts to keep this information accurate, but we cannot guarantee its completeness or current accuracy.

Always verify directly with Square Appointments before making any business decisions. This comparison reflects our understanding and may not capture all nuances of their offerings.