Medical Spa Booking Software
Manage medical aesthetic treatments, consultations, and client care with specialised software for medical spas.
Medical spas require sophisticated management software that balances clinical precision with luxury service delivery. Bella Booking is designed specifically for med spas offering advanced treatments like Botox, dermal fillers, laser procedures, body contouring, and medical-grade skincare. Our platform manages complex treatment protocols, mandatory consultations, practitioner credentials, and detailed client medical histories. Schedule multi-room procedures, coordinate between medical and aesthetic staff, and handle consent forms and treatment documentation seamlessly. Integrated payment processing supports treatment packages, membership programmes, and deposit requirements whilst automated reminders reduce costly no-shows for scheduled procedures. From boutique med spas to multi-location practices, our software provides the professional-grade tools you need to deliver exceptional patient care and grow your aesthetic medicine practice.
Features
Tools for your medical spa business
Designed to address the specific needs of medical spa businesses.
24/7 Online Booking
- Let clients book med spa appointments anytime through your branded booking page. Collect intake information during booking.
Consent Forms & Document Storage
- Attach consent forms, medical documents, and before/after photos to client profiles. Secure storage with easy access during appointments.
Deposits for High-Value Treatments
- Require deposits (fixed or percentage) for expensive procedures. Set service-specific cancellation policies with automatic refunds.
Medical History & Contraindications
- Store detailed client notes including medical history, allergies, medications, and contraindications. Ensure safe treatment delivery.
Automated Reminders & Confirmations
- SMS and email reminders with one-click confirmation links. Reduce no-shows and keep clients informed about pre-treatment requirements.
Service Bundles & Treatment Packages
- Create treatment bundles (consultation + sessions + follow-up) with custom pricing. Sell comprehensive treatment packages.
Specialist Matching
- Match clients with qualified practitioners (nurses, aestheticians) based on treatment requirements and preferences.
Comprehensive Reporting
- 9 detailed reports including practitioner utilisation, treatment revenue, cancellation analysis, and client retention metrics.
Professional Medical Spa Management
Medical spas using Bella Booking benefit from comprehensive document storage for consent forms, no-show protection with deposits and cancellation policies, and detailed medical history tracking. Our service bundles help you sell treatment packages, while reporting tracks practitioner performance.
FAQ
Frequently asked questions
Can we store consent forms and medical documents?
Yes. Attach files including consent forms, medical documents, and before/after photos to client profiles. Supported formats include PDF, DOC, DOCX, JPG, PNG, and more (max 5MB each). Files are stored securely and easily accessible during appointments.
How do deposits work for expensive treatments?
On the Professional plan, require deposits (fixed amount like $200, or percentage like 50%) when clients book online. Set service-specific policies—for example, require 50% deposit for injectables but no deposit for consultations. Automatic refund processing via Stripe.
Can we track medical history and contraindications?
Yes. Store detailed client notes including medical history, allergies, medications, medical conditions, and contraindications. This information is accessible when booking appointments and helps ensure safe treatment delivery.
How do service bundles work for medical spas?
Create bundles combining multiple treatments into one package with custom pricing. For example, a laser treatment bundle might include consultation, multiple treatment sessions, and follow-up services. Clients book the entire bundle in one transaction.
Can clients choose their practitioner?
Yes. Clients can view available practitioners (nurses, aestheticians) and book directly with their preferred professional. Assign services to specific practitioners based on qualifications and credentials.
How do automated reminders work?
Configure SMS and email reminders before appointments. Customise templates with variables like client name, date, time, and services. Include pre-treatment instructions and confirmation links.
What reports are available?
Nine reports including Appointments Summary, Cancellations, Sales Summary, Practitioner Sales, Practitioner Utilisation, and more. All support date filtering and CSV export for analysis.
Can clients book consultations separately from treatments?
Yes. Create separate services for consultations and treatments with different durations, prices, and deposit requirements. Many med spas require consultations before certain procedures.
Explore Features
Everything you need to run your medical spa
Ready to improve your medical spa business?
See how Bella Booking can help you manage your medical spa business more efficiently.
Australian-owned business. Sydney-based support team.