Booking Software for Chiropractic Clinics
Manage appointments, patient intake, and practitioner schedules with software designed for chiropractic practices.
Chiropractic clinics need efficient scheduling, thorough patient intake, and reliable no-show protection. Bella Booking gives you the tools to manage chiropractor schedules, collect health history and consent forms digitally, and build predictable revenue through memberships and prepaid session packages. Patients can book online, choose their preferred chiropractor, and purchase session packages or memberships through your branded booking page. The platform handles deposits, cancellation policies, and automated reminders so you can focus on patient care. Whether you are a solo chiropractor or run a multi-practitioner clinic, the platform scales with your practice. The platform also includes two-way SMS messaging with a dedicated phone number, Afterpay support, AI-powered business insights, and a weekly performance digest.
Common Challenges
Challenges chiropractic businesses face
Patient intake and health history
Chiropractic assessments require detailed health history, injury records, and consent forms before the first adjustment. Paper-based processes slow down patient flow and create compliance risk.
Short appointment turnaround
Chiropractic adjustments are typically 15-30 minutes with high daily volume. Tight scheduling leaves no margin for late arrivals or no-shows without impacting the rest of the day.
Maintenance care drop-off
After the initial treatment phase, patients often drift away from maintenance care. Without automated rebooking prompts and membership incentives, retention suffers.
Late cancellations on limited slots
With short appointment durations and high demand, a late cancellation wastes a slot that could have been filled. Deposit requirements and cancellation policies are essential.
Features
Tools for your chiropractic business
Designed to address the specific needs of chiropractic businesses.
24/7 Online Booking
- Let patients book chiropractic appointments anytime through your branded booking page. Accept bookings outside clinic hours and reduce phone calls.
Digital Intake & Consent Forms
- Create custom health history forms, spinal assessments, and consent forms with electronic signatures. Auto-send forms to patients before their first appointment.
Deposits & No-Show Protection
- Require deposits for chiropractic sessions. Set cancellation policies with notice periods and fees. Automatic refund processing via Stripe.
Chiropractor Selection
- Patients choose their preferred chiropractor when booking. Assign services to specific practitioners based on specialisations and credentials.
Patient Profiles & Treatment Notes
- Store health history, treatment notes, and progress records. Attach documents to patient profiles. Every chiropractor sees the full clinical picture before a session.
Treatment Course Packages
- Create treatment bundles (initial assessment + adjustment sessions + review) with flexible pricing — set a total price, apply a discount percentage, or offer bundles for free.
Room Management
- Schedule treatment rooms with capacity controls. Auto-assignment ensures rooms are never double-booked.
Performance Reports
- Track each chiropractor's appointments, revenue, utilisation, and productivity. 20+ detailed reports including cancellation analysis and patient retention.
Digital Tipping
- Let patients tip their chiropractor after appointments via your online booking portal. Tips are processed securely through Stripe, with automatic notifications.
Prepaid Session Packages
- Sell session packages upfront so patients can purchase multiple appointments at a discounted rate. Packages can be purchased online and redeemed at the clinic.
Automated Reminders
- SMS and email reminders with confirmation links. Customise message templates with patient names and appointment details.
Two-Way SMS Messaging
- A dedicated phone number for your clinic. Send and receive messages, auto-confirm from patient replies, and send bulk campaigns for announcements.
AI Business Insights
- Weekly AI digest analyses your performance and recommends actions. Ask the AI assistant anything about your schedule, patients, or revenue.
Afterpay / Buy Now Pay Later
- Patients pay in 4 interest-free instalments for deposits, gift cards, and packages. You receive the full amount upfront.
Schedule Optimisation
- Three modes for online booking — Show All, Reduce Gaps, or Eliminate Gaps. Minimise dead time between appointments.
Gift Cards
- Sell digital gift cards online — amount-based or service-based. Patients view balances and redeem when booking online.
Loyalty Programme
- Reward committed patients with points-based loyalty. Customise earning rules, set rewards, and track engagement.
Memberships
- Create recurring membership plans — monthly adjustment sessions, discounted maintenance care, or wellness check-up subscriptions. Automatic Stripe billing with 9+ frequency options. Patients purchase online and track their membership through the My Membership portal.
Patient Reviews
- Collect verified reviews after appointments with AI moderation. Reviews display on your booking page with star ratings.
Run a More Efficient Chiropractic Clinic
Chiropractic clinics using Bella Booking benefit from digital intake forms for health history and consent, no-show protection with deposits and cancellation policies, and memberships that encourage maintenance care. Reporting tracks practitioner performance and patient retention across your practice.
A chiropractic clinic with 3 practitioners pays just A$47/month on the Starter plan.
See full pricing
FAQ
Frequently asked questions
Can I collect health history and consent forms digitally?
Yes. Create custom intake forms, health history questionnaires, and consent forms with electronic signatures. Auto-send forms to patients before their first appointment. Supported formats for file attachments include PDF, DOC, DOCX, JPG, PNG, and more (max 5MB each).
Can patients choose their preferred chiropractor?
Yes. Patients can view available chiropractors and book directly with their preferred practitioner. Assign services to specific chiropractors based on specialisations and credentials.
How do treatment course packages work?
Create packages for multi-session treatment plans — for example, an initial assessment plus 10 adjustment sessions at a bundled rate. Patients can purchase packages online and sessions are tracked and redeemed automatically at checkout.
How do memberships work for chiropractic clinics?
Create recurring subscription plans — for example, monthly adjustment sessions or discounted maintenance care at a flat rate. Billing is handled automatically through Stripe with 9+ frequency options from weekly to annually. Patients purchase memberships through your online booking page and view plan details, track included sessions, and check their next billing date through the My Membership portal.
How do deposits and cancellation policies work?
On all plans, require deposits (fixed amount or percentage) when patients book online. Set cancellation notice periods and fees. Automatic refund processing via Stripe when patients cancel within policy.
Can I manage treatment rooms?
Yes. Schedule treatment rooms with capacity controls. Auto-assignment ensures rooms are never double-booked. Set how many concurrent appointments each room can handle.
Can patients pay with Afterpay?
Yes! When Afterpay (or Clearpay in the UK) is enabled, patients can split payments into 4 interest-free instalments for deposits, gift card purchases, and package purchases. You receive the full amount upfront. Available in Australia, New Zealand, United States, Canada, and the United Kingdom.
Is there a messaging feature for patient communication?
Yes! Messages Plus gives your clinic a dedicated phone number with a two-way SMS inbox. Patients can reply to appointment reminders to confirm, and you can send bulk SMS campaigns for announcements. Automated messages (reminders, confirmations) are included on all plans.
Does Bella Booking use AI?
Yes. Bella AI is an assistant you can ask anything about your business — schedules, patients, revenue, team performance. A weekly AI business digest analyses your data and sends a personalised performance summary with actionable insights to your email.
Can I collect patient reviews?
Yes! On the Professional plan, patients who completed an appointment can leave a verified review with star ratings and optional written feedback. AI moderation checks reviews before publishing, and you can respond publicly. Reviews appear on your online booking page.
Can patients leave tips for their chiropractor?
Yes! When digital tipping is enabled, patients can leave tips for their chiropractor after appointments via your online booking portal. Tips are processed through Stripe and both you and the team member are notified.
What happens if a patient starts booking online but doesn't finish?
Bella Booking captures incomplete bookings automatically — a feature most booking systems don't offer. When an authenticated patient reaches the Review step and leaves without confirming, their selection is saved as a draft. You see it in the Follow-ups side panel and on a dashboard amber KPI card, with a one-tap 'Book for client' action. Enable the automatic reminder and the patient receives an SMS or email with a resume link.
Is Bella Booking suitable for Australian chiropractic clinics?
Yes. Bella Booking is Australian-headquartered with pricing in AUD (GST included), Australian Stripe payment processing at domestic rates (1.7% + 30c), SMS sent through Australian carriers for reliable delivery, and support available during Australian business hours. There are no currency surprises or international transaction fees.
Explore Features
Everything you need to run your chiropractic
Ready to improve your chiropractic business?
See how Bella Booking can help you manage your chiropractic business more efficiently.
Australian-owned business. Sydney-based support team.
Chiropractic Software Built in Australia
Bella Booking is built by a Sydney-based team with AUD pricing and GST-inclusive reporting included. Manage chiropractor schedules, collect digital health intake forms, and sell session packages with software designed for Australian chiropractic clinics.