Booking Software for Laser & Skin Clinics

Yes. Create prepaid packages with a set number of sessions at a discounted rate. Clients can purchase packages online. Each redemption is tracked, and you can see remaining sessions per client at a glance.

Create treatment-specific consent forms using the form builder with electronic signature fields. Link forms to services so they auto-send when appointments are confirmed. Submissions are stored against both the client profile and the specific appointment.

Yes. On all plans, set deposit requirements as a fixed amount or percentage of the treatment price. Deposits are collected through Stripe when clients book online. Cancellation policies with notice periods and fees are fully configurable.

Use service variants to create multiple pricing options under one service. For example, "Laser Hair Removal" can have variants for Upper Lip ($80), Underarms ($120), Full Legs ($350), etc. Clients select their area when booking. A variant can also have its own available times, so a treatment that only runs while two team members are on site is offered online only in those hours, without becoming a separate service.

Yes - and you can enforce it. Create a consultation service with its own duration, pricing (or free), and availability, then set it as a prerequisite on the treatment so clients cannot book that treatment online until the consult is Completed (marked Completed) or Booked (an upcoming consult counts - including booking both in the same cart). Locked treatments stay visible with a clear path to book the consult; your team can still override from the dashboard. Link a consultation intake form to auto-send before the appointment so clients arrive with completed paperwork.

Client profiles show full appointment history with treatment notes. If using prepaid packages, remaining session counts are tracked automatically. Appointment notes let practitioners document settings, reactions, and progress between sessions.

Yes. Open any client or appointment photo and mark it up with pen, shapes, arrows, and text, choosing the colour and stroke width - useful for mapping treated areas or grid sections. Saving creates an annotated copy and leaves the original untouched, so you keep both the clean image and the marked-up version across a course. For a PDF, open Files and choose Annotate PDF; the marked document saves as a new PDF copy.

SMS and email reminders are sent before appointments with configurable timing. Clients receive a confirmation link to confirm, reschedule, or cancel. Combined with deposits, this significantly reduces missed appointments on high-value laser treatments.

Yes. Each practitioner has their own schedule, availability, and service assignments. The multi-location feature supports clinics with multiple sites, each with independent schedules and booking pages.

32 reports covering revenue by service type, practitioner productivity, appointment utilisation, cancellation analysis, package redemption rates, and client retention. Export data for accounting or business planning.

Payments are processed through Stripe, supporting credit/debit cards, Apple Pay, Google Pay, and Afterpay. Deposits, package purchases, gift cards, and membership billing all go through Stripe with funds deposited directly to your connected account.

Yes. Create recurring membership plans with automatic Stripe billing - for example, a monthly laser maintenance plan with included sessions or percentage discounts. Clients subscribe online and manage their membership through the self-service portal.

Yes. The platform works for any clinic offering laser or IPL treatments. The features - consent forms, treatment packages, deposit collection, service variants by treatment area, and detailed client history - are designed for the precision scheduling that laser and IPL clinics require.

Yes. Bella Booking is Australian-headquartered with pricing in AUD (GST included), Australian Stripe payment processing at domestic rates (1.65% + 30c, plus Bella's 1% platform fee - 2.65% + 30c all-in), SMS sent through Australian carriers for reliable delivery, and responsive support across multiple timezones. Your subscription is billed in AUD, so there are no foreign-exchange surprises.