Bella Booking
Bella Booking
vs
J
Jane App

Bella Booking vs Jane App

An honest comparison to help you choose the right salon software for your business.

Last updated: May 2026
Try Bella Booking free

Quick facts at a glance

A side-by-side overview of key differences

Prices shown in AUD (inc. GST)

Feature
Bella Booking
Jane App
Founded
2021
2012
Headquarters
Sydney, Australia
North Vancouver, Canada
Best for
Small to medium beauty businesses (up to 20 team members per location)
Allied health and wellness practitioners (physio, chiro, massage, naturopathy, counselling)
Monthly Pricing
Starter/Professional
Per their pricing model
Solo (1 team member)
A$25You save
A$62+A$37/mo
6 team members
A$79You save
A$372+A$293/mo
12 team members
A$79You save
A$744+A$665/mo
Commission
0% (never)
None

Bella Booking: Starter plan for 1-3 team members, Professional for 4+ (unlimited). Competitor pricing from official sources, verified January 2026. Bella Booking features updated April 2026.

Which is right for you?

An honest look at when each platform makes sense

Consider Bella Booking if...

  • More affordable (A$25-79/month vs ~A$62-114/practitioner — a 6-person team pays A$79 vs ~A$372)
  • Zero commission on any bookings
  • Australian-made with Sydney-based support (local timezone)
  • Simpler interface for non-clinical businesses
  • Built-in online payments with Stripe (transparent rates)
  • Gift cards (digital, with online purchase and redemption)
  • Memberships with recurring Stripe billing, 9 billing cycles, and online purchase
  • Loyalty programme included (Professional plan)
  • AI Assistant for business insights and weekly digest
  • Two-way SMS with dedicated business phone number
  • SMS reminders included (50-500/month)
  • Find a Time wizard with gap-fill scoring
  • Schedule optimisation modes
  • Service variants with client eligibility (initial vs return pricing)
  • Prepaid session packages with online purchase and redemption
  • Digital tipping
  • Accessibility features (dark mode, dyslexia fonts, colour themes)
  • Easy 1-on-1 onboarding and free data migration
  • Embeddable booking widget

Consider Jane App if...

  • You need clinical charting and SOAP notes
  • You require Canadian insurance billing (MVA, WSIB, ICBC)
  • Telehealth consultations are part of your practice
  • You need extensive clinical intake form templates
  • You want a patient portal for self-service
  • You run group classes or workshops

We believe in helping you find the right fit, even if it's not us.

Detailed feature comparison

A comprehensive look at what each platform offers

Available
Partial / Limited
Not available

Scheduling & Booking

Feature
Bella Booking
Jane App
Online booking (24/7)
24/7 self-service
Online booking with intake forms
Appointment scheduling
Drag-and-drop, Find a Time, gap-fill scoring
Calendar with practitioner and location views
Multi-service booking
Multiple treatments in one booking
Multi-staff parallel appointments
Multi-team-member simultaneous services
Waitlist management
Incomplete booking recovery
Auto-capture + SMS/email reminder + Follow-ups panel with "Book for client" action
Walk-in management
Embeddable booking widget
Embeddable booking widget for websites
Processing time (bookable gap)
Bookable gap — client stays, team member free for other appointments
Buffer time before/after
Before & after — blocks team member and resource for setup/cleanup
Padding between appointments
Schedule optimisation
3 modes: Show All, Reduce Gaps, Eliminate Gaps — per location
Find a Time wizard
Availability-first wizard with cross-day browsing and gap-fill scoring (Best fit / Great fit / Good fit)
TelehealthJane includes Telehealth on higher tiers. Bella does not offer video consultations.
Built-in video consultations (Practice and Thrive plans)
Group appointments
Group classes and workshops

Client Management

Feature
Bella Booking
Jane App
Client CRM
Profiles, history, notes, documents
Patient charts with full clinical history
Client history & notes
Detailed treatment history and chart notes
Charting / SOAP notesJane is purpose-built for clinical charting. Bella does not offer SOAP notes or clinical documentation.
Comprehensive charting with SOAP notes, customisable templates, and discipline-specific forms
Clinical intake forms
Clinical intake forms with medical history, consent, and custom questions
Patient portal
Patients view history, complete forms, book appointments, and pay invoices

Team Management

Feature
Bella Booking
Jane App
Team scheduling
1 for solo, up to 3 for starter, unlimited for professional
Staff scheduling with availability management
Role permissions
4 customisable roles, 50+ granular permissions across 19+ modules
Admin, practitioner, and front desk roles
Staff pricing tiers
Customisable pricing tiers (e.g. Junior/Senior/Master)

Payments & POS

Feature
Bella Booking
Jane App
Online payments
All plans, via Stripe. Optional fee passing to clients
Jane Payments (integrated processing)
Deposit collection
Fixed amount or percentage
Require payment at booking
Gift cards
Digital gift cards with both amount-based and service-based, with Stripe payment
Packages & memberships
Recurring plans with Stripe billing, 9 billing cycles, benefits with session tracking, online purchase, pause/resume
Package sessions (multi-visit packs)
Insurance billing (Canadian)Jane has deep Canadian insurance billing integration. Bella does not offer insurance or health fund billing.
Direct insurance billing, MVA claims, WSIB, ICBC
Invoice generation
Full invoicing with insurance superbills
Afterpay / Buy Now Pay Later
Afterpay / Clearpay BNPL for deposits, gift cards, and packages (AU, NZ, US, CA, UK)

Communication

Feature
Bella Booking
Jane App
SMS reminders
50-500/month included
SMS and email reminders
Email reminders
Two-way SMS messaging
Dedicated number, threaded inbox, auto-handling replies (Messages Plus add-on)
Dedicated business phone number
Own local business number — clients see your number, not a platform number (Messages Plus add-on)
Auto-reply handling
Keyword-based: YES/Y auto-confirms, STOP unsubscribes, NO flags for follow-up

Business Management

Feature
Bella Booking
Jane App
Sales tracking
Product inventory
Basic product sales
Reporting & analytics
8 basic reports all plans; 21 total with advanced reports on Professional; custom reports upon request (Professional)
Practice reports, financial reports, practitioner statistics

Platform & Support

Feature
Bella Booking
Jane App
Mobile apps
PWA — installable on mobile
iOS and Android native apps
Multi-location support
Per-location databases, copy services between locations
Australian support teamJane is Canadian-made. Support hours may not align with Australian business hours.
Sydney-based, global support
Canadian-based support (North Vancouver)
Easy onboarding
1-on-1 setup and data migration assistance
Self-serve onboarding with documentation and webinars
Free data migration
AI business digest
Weekly AI-generated performance summary with actionable insights

Unique Features

Feature
Bella Booking
Jane App
Family/dependent booking
Book for children, partners, parents, pets, and more
AI Assistant
All plans
Loyalty program
Professional plan
Digital tipping
Clients tip team members after appointments via Stripe
Digital forms (intake, consent)
Form builder with 8 field types including signatures, auto-send before appointments
Extensive intake forms with clinical templates, consent forms, and auto-send
Command palette (global search)
Cmd+K global search and navigation
Service variants with client eligibility
Named variations with per-variant pricing, duration, timing, and client eligibility (first-time/returning)
Prepaid packages
Session bundles with online purchase, online redemption, auto-apply at checkout
Multi-visit packages
Accessibility & personalisation (themes, fonts, density)
Dark mode, dyslexia-friendly reading fonts, colour themes, density modes, reduced-motion, focus mode

Pricing breakdown

What you'll actually pay

Prices shown are starting prices and include GST. Bella Booking Starter includes up to 3 team members; Professional includes unlimited team members. Competitor pricing may vary based on team size.

Bella Booking

Solo (1 team member)A$25
6 team membersA$79
12 team membersA$79
Commission on bookings0%
Payment processing (when used)
2.7% + A$0.301.7% + A$0.30 (Stripe) + 1% (Bella Booking)
SMS reminders50-500/mo included

Solo (1 team): A$25/month AUD • Starter (1-3 team): A$47/month AUD • Professional (4+): A$79/month AUD

Jane App

Solo (1 team member)A$62
6 team membersA$372
12 team membersA$744
Pricing modelPer practitioner, 3 tiers (Balance C$54, Practice C$79, Thrive C$99). Balance limited to 20 appointments/month.
CommissionNone
Payment processing (when used)Jane Payments (rates vary by region)

Additional costs to consider

  • Online booking: included
  • Telehealth: included on Practice and Thrive plans
  • Insurance billing: included
  • All clinical features included per plan tier

Pricing information based on publicly available data as of May 2026. Visit each provider's website for current pricing.

Cost comparison by team size

Team Size Pricing Comparison

Monthly cost for different numbers of bookable team members

Note: "Team members" means bookable staff

Team member limits apply to staff who can be booked for appointments. Non-bookable users (receptionists, managers who don't take appointments) don't count toward limits.

Team SizeBella BookingJane AppSavings with Bella
1 person
A$25/mo(Solo)
A$62/mo

~A$62 (1 practitioner, Balance plan)

Save A$37/mo
3 people
A$47/mo(Starter)
A$186/mo

3 × ~A$62 = ~A$186

Save A$139/mo
6 people
A$79/mo(Professional)
A$372/mo

6 × ~A$62 = ~A$372

Save A$293/mo
12 people
A$79/mo(Professional)
A$744/mo

12 × ~A$62 = ~A$744

Save A$665/mo

Annual savings with Bella Booking

For a team of 6-12 bookable members

Up to A$7980

per year

Sources:

Bella Booking: Official pricing (Starter A$47/mo, Professional A$79/mo)

Jane App: Official pricing page • Last verified: May 2026

Pricing may change. Please verify current prices on official websites before making decisions.

What Jane App does well

We believe in honest comparisons. Here's what Jane App excels at:

  • 1Comprehensive clinical charting and SOAP notes
  • 2Deep Canadian insurance billing (MVA, WSIB, ICBC)
  • 3Telehealth built into higher-tier plans
  • 4Patient portal with self-service
  • 5Extensive clinical intake form templates
  • 6Native iOS and Android mobile apps
  • 7Group appointment support
  • 8Trusted by 240,000+ practitioners across 40+ disciplines
  • 9Strong community and education resources

Jane App might be better if...

We believe in helping you find the right solution, even if it's not us. Here are some scenarios where other options might serve you better:

  • 1Clinical charting and SOAP notes (comprehensive templates)
  • 2Canadian insurance billing (MVA, WSIB, ICBC)
  • 3Telehealth (built-in video consultations)
  • 4Patient portal with self-service (view history, pay invoices)
  • 5Extensive clinical intake form templates

Still not sure? - we'll give you an honest assessment of whether Bella Booking is right for your business.

Rated 5.0 on Capterra

Best Day Spa System Ever
Oreion, Day Spa Owner Capterra review
So easy to use and the customer support is absolutely amazing
Amelia G., Owner Capterra review
Reliable, professional, and supportive
Jing W., Manager Capterra review

Switching from Jane App?

We make it easy. Free data migration and 1-on-1 onboarding included with every plan.

Free data migration
1-on-1 onboarding included
No credit card required
Start free trial

See full switching guide from Jane App

How to switch from Jane App

Step-by-step guide to export your data and move to Bella Booking. We offer free data migration and 1-on-1 onboarding with every plan.

Estimated time: Same business day once we receive your files
  1. 1

    Export your patients

    Settings → Import/Export → Export Patients. Exports CSV with contact details, insurance info, and demographics. Chart notes are exported separately.

  2. 2

    Export your appointments

    Settings → Import/Export → Export Appointments. Select a date range. Includes practitioner, service, date, time, status, and notes.

  3. 3

    Note your service types and pricing

    Settings → Disciplines & Treatments. Screenshot or list your treatment types, durations, and prices for each discipline.

  4. 4

    Export financial records (optional)

    Settings → Import/Export → Export Invoices. Useful for financial records but not required for migration.

  5. 5

    Email everything to hello@bellabooking.com

    Send the CSVs plus your service list. We validate, dedupe, and import everything within one business day, then walk you through your new system.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, follow-ups) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months) — our migration team will ensure no notifications are sent accidentally.

Good to know

Clinical chart notes and SOAP documentation cannot be migrated to Bella as we do not have clinical charting features. If you need historical clinical records, export them from Jane for your archive. Insurance billing history stays with your insurance provider.

Official export documentation: Jane App help centre

Can't export your data?

No problem — we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything — included free with every plan. We accept data in any format — CSV, Excel, screenshots, photos, links, or anything else you can send.

Sources: Information gathered from jane.app. Last verified: May 2026.

Found an error? and we'll correct it promptly.

Important Notice

The information about Jane App on this page is based on publicly available data as of May 2026 and is provided for general comparison purposes only. Pricing, features, and policies may change at any time without notice. We make reasonable efforts to keep this information accurate, but we cannot guarantee its completeness or current accuracy.

Always verify directly with Jane App before making any business decisions. This comparison reflects our understanding and may not capture all nuances of their offerings.