Bella Booking
Bella Booking
vs
J
Jane App

Bella Booking vs Jane App

Bella Booking vs Jane App

An honest comparison to help you choose the right salon, spa or clinic software for your business - whatever its size.

Last updated: October 2026
Try Bella Booking free

Quick facts at a glance

A side-by-side overview of key differences

Prices shown in AUD (inc. GST)

Feature
Bella Booking
Jane App
Founded
2021
2012
Headquarters
Sydney, Australia
North Vancouver, Canada
Best for
Beauty, Wellness & Health Practices - solo practitioners to multi-location groups
Allied health and wellness practitioners (physio, chiro, massage, naturopathy, counselling)
Monthly Pricing
Starter/Professional
Per their pricing model
Solo (1 team member)
A$25You save
A$68+A$43/mo
6 team members
A$99You save
A$291+A$192/mo
12 team members
A$99You save
A$531+A$432/mo
Commission
0% (never)
None

Bella Booking: Starter plan for 1-3 team members, Professional for 4+ (unlimited). Competitor pricing from official sources, verified October 2026.

Which is right for you?

An honest look at when each platform makes sense

Consider Bella Booking if...

  • Two-way SMS from a dedicated business number and Afterpay - Jane App has no equivalent for either
  • Zero commission on any bookings
  • Australian-made, with a Sydney-based team and responsive support across multiple timezones
  • Simpler interface for non-clinical businesses
  • Built-in online payments with Stripe (transparent rates)
  • Memberships with recurring Stripe billing, 9 billing cycles, and online purchase
  • Loyalty programme included (Professional plan)
  • AI Assistant for business insights and weekly digest
  • Two-way SMS with dedicated business phone number
  • SMS reminders included (50-500/month)
  • Find a time wizard with gap-fill scoring
  • Schedule optimisation modes
  • Service variants with client eligibility (initial vs return pricing)
  • Prepaid session packages with online purchase and redemption
  • Clients can tip online after the appointment
  • Accessibility features (dark mode, dyslexia fonts, colour themes)
  • More affordable (A$25-99/month vs ~A$68 for one practitioner on Jane Balance, capped at 20 appointments a month; a 6-practitioner team pays A$99 vs ~A$291 on Jane Practice)

Consider Jane App if...

  • You need full clinical charting with discipline-specific templates
  • You require Canadian insurance billing (MVA, WSIB, ICBC)
  • Telehealth consultations are part of your practice
  • You need extensive clinical intake form templates
  • You run group classes or workshops

We believe in helping you find the right fit, even if it's not us.

Detailed feature comparison

A comprehensive look at what each platform offers

Available
Partial / Limited
Not available

Scheduling & Booking

Feature
Bella Booking
Jane App
Online booking (24/7)
Available in Bella Booking. 24/7 self-service.
Available in Jane App. Online booking with intake forms.
Appointment scheduling
Available in Bella Booking. Drag-and-drop, pick-on-calendar moves with suggested times, Find a time, gap-fill scoring.
Available in Jane App. Calendar with practitioner and location views.
Multi-service booking
Available in Bella Booking.
Available in Jane App. Multiple treatments in one booking.
Multi-staff parallel appointments
Available in Bella Booking. Multi-team-member simultaneous services.
Not available in Jane App.
Waitlist management
Available in Bella Booking.
Available in Jane App.
Incomplete booking recovery
Available in Bella Booking. Auto-capture + SMS/email reminder + Waitlist panel with "Book for client" action.
Not available in Jane App.
Walk-in management
Available in Bella Booking.
Available in Jane App.
Embeddable booking widget
Partly available in Bella Booking. "Book Now" button + QR code linking to your hosted booking page (no inline booking-flow widget yet).
Available in Jane App. Embeddable booking widget for websites.
Processing time (bookable gap)
Available in Bella Booking. Bookable gap - client stays, team member free for other appointments.
Not available in Jane App.
Buffer time before/after
Available in Bella Booking. Before & after - blocks team member and resource for setup/cleanup.
Partly available in Jane App. Padding between appointments.
Schedule optimisation
Available in Bella Booking. 3 modes: Show All, Reduce Gaps, Eliminate Gaps - per location.
Not available in Jane App.
Find a time wizard
Available in Bella Booking. Availability-first wizard with cross-day browsing and gap-fill scoring (Best fit / Great fit / Good fit).
Not available in Jane App.
TelehealthJane includes Telehealth on higher tiers. Bella does not offer video consultations.
Not available in Bella Booking.
Available in Jane App. 1:1 video consultations on every plan; group telehealth is an add-on.
Group appointments
Available in Bella Booking. Group bookings with a team member per guest, shared-space services with a headcount, family bookings and private hire. No drop-in class timetable.
Available in Jane App. Group classes and workshops.

Client Management

Feature
Bella Booking
Jane App
Client CRM
Available in Bella Booking. Profiles, history, notes, documents.
Available in Jane App. Patient charts with full clinical history.
Client history & notes
Available in Bella Booking.
Available in Jane App. Detailed treatment history and chart notes.
Charting / SOAP notesJane is purpose-built for clinical charting, with discipline-specific templates. Bella keeps clinical records a simpler way: a SOAP note or your own treatment record as a form your team fills in, dated timeline notes you can lock, photos you can mark up, and files on the client or appointment. The client never sees your team's forms.
Partly available in Bella Booking. SOAP note template, or a note form you build yourself. Your team fills it in and the client never sees it (Professional plan).
Available in Jane App. Comprehensive charting with SOAP notes, customisable templates, and discipline-specific forms.
Clinical intake forms
Available in Bella Booking. Intake, medical history and consent forms with e-signatures and file upload, sent automatically before the appointment (Professional plan).
Available in Jane App. Clinical intake forms with medical history, consent, and custom questions.
Patient portal
Available in Bella Booking. Clients get a booking portal with their appointments, forms, receipts, packages, memberships and treatment plan - not a clinical health record.
Available in Jane App. Patients view history, complete forms, book appointments, and pay invoices.

Team Management

Feature
Bella Booking
Jane App
Team scheduling
Available in Bella Booking. 1 for solo, up to 3 for starter, unlimited for professional.
Available in Jane App. Staff scheduling with availability management.
Role permissions
Available in Bella Booking. 4 built-in roles (3 customisable), 50+ granular permissions across 19+ modules.
Available in Jane App. Admin, practitioner, and front desk roles.
Staff pricing tiers
Available in Bella Booking. Customisable pricing tiers (e.g. Junior/Senior/Master).
Not available in Jane App.

Payments & POS

Feature
Bella Booking
Jane App
Online payments
Available in Bella Booking. All plans, via Stripe.
Available in Jane App. Jane Payments (integrated processing).
Deposit collection
Available in Bella Booking. Fixed amount or percentage.
Available in Jane App. Require payment at booking.
Gift cards
Available in Bella Booking. Digital gift cards, both amount-based and service-based, with Stripe payment (Professional plan).
Available in Jane App. Gift cards on every plan.
Packages & memberships
Available in Bella Booking. Recurring plans with Stripe billing, 9 billing cycles, benefits with session tracking, online purchase, pause/resume.
Partly available in Jane App. Packages and memberships on the Thrive plan only.
Insurance billing (Canadian)Jane has deep Canadian insurance billing integration. Bella does not offer insurance or health fund billing: clients claim rebates themselves from Bella's itemised receipt, which can carry each practitioner's registration or provider number.
Not available in Bella Booking.
Available in Jane App. Insurance Billing add-on (C$20/month, Practice and Thrive) with direct billing to Canadian insurers.
Invoice generation
Not available in Bella Booking.
Available in Jane App. Full invoicing with insurance superbills.
Afterpay / Buy Now Pay Later
Available in Bella Booking. Afterpay / Clearpay BNPL for deposits, gift cards, and packages (AU, NZ, US, CA, UK).
Not available in Jane App.

Communication

Feature
Bella Booking
Jane App
SMS reminders
Available in Bella Booking. 50-500/month included.
Available in Jane App. SMS and email reminders.
Email reminders
Available in Bella Booking.
Available in Jane App.
Two-way SMS messaging
Available in Bella Booking. Dedicated number, threaded inbox, auto-handling replies (Messages Plus add-on).
Not available in Jane App.
Dedicated business phone number
Available in Bella Booking. Your own business number - clients see your number, not a platform number (Messages Plus add-on).
Not available in Jane App.
Auto-reply handling
Available in Bella Booking. Keyword-based: YES/Y confirms (your own Confirmed message replies), NO flags for follow-up or cancels per your setting, STOP unsubscribes.
Not available in Jane App.

Business Management

Feature
Bella Booking
Jane App
Sales tracking
Available in Bella Booking.
Available in Jane App.
Product inventory
Available in Bella Booking.
Partly available in Jane App. Basic product sales.
Reporting & analytics
Available in Bella Booking. core reports all plans; 30 total with advanced reports on Professional; custom reports upon request (Professional).
Available in Jane App. Practice reports, financial reports, practitioner statistics.
Online booking analytics
Available in Bella Booking. Native: traffic sources, drop-off funnel & visit-to-booking conversion - all plans, no Google Analytics.
Not available in Jane App. General clinic reports only; booking traffic source requires Google Analytics - no native attribution or funnel..

Platform & Support

Feature
Bella Booking
Jane App
Mobile apps
Partly available in Bella Booking. Installs on your phone from the browser: home-screen icon, full screen, push notifications. Not listed in the app stores.
Available in Jane App. iOS and Android native apps.
Multi-location support
Available in Bella Booking. Per-location databases, copy services between locations.
Available in Jane App.
Australian support teamJane is Canadian-made. Support hours may not align with Australian business hours.
Available in Bella Booking. Sydney-based team, with responsive support across multiple timezones.
Not available in Jane App. Canadian-based support (North Vancouver).
Easy onboarding
Available in Bella Booking. Free setup help on every plan; data migration on Starter and Professional.
Available in Jane App. Free account setup consultation and unlimited support sessions.
Free data migration
Available in Bella Booking. Starter and Professional.
Available in Jane App. Free data imports.
AI business digest
Available in Bella Booking. Weekly and monthly AI-generated performance summaries with actionable insights.
Not available in Jane App.

Unique Features

Feature
Bella Booking
Jane App
Family/dependent booking
Available in Bella Booking. Book for children, partners, parents, pets, and more.
Not available in Jane App.
AI Assistant
Available in Bella Booking. All plans.
Partly available in Jane App. AI Scribe drafts clinical notes; no business assistant.
Loyalty program
Available in Bella Booking. Professional plan.
Not available in Jane App.
Digital tipping
Available in Bella Booking. Clients tip team members after appointments via Stripe (Professional plan, via the review-and-tip flow).
Partly available in Jane App. Tips on the payments terminal.
Digital forms (intake, consent)
Available in Bella Booking. Form builder with ten field types including signatures and file upload, auto-send before appointments.
Available in Jane App. Extensive intake forms with clinical templates, consent forms, and auto-send.
Command palette (global search)
Available in Bella Booking. Cmd+K global search and navigation.
Not available in Jane App.
Service variants with client eligibility
Available in Bella Booking. Named variations with per-variant pricing, duration, timing, and client eligibility (first-time/returning).
Not available in Jane App.
Prerequisite services (consultation first)
Available in Bella Booking. Require a consult (or any service) before a treatment books online - Completed or Booked mode, Any/All, same-cart unlock in Booked mode; the team can override on the dashboard.
Not available in Jane App.
Prepaid packages
Available in Bella Booking. Session bundles with online purchase, online redemption, auto-apply at checkout.
Partly available in Jane App. Thrive plan only.
Accessibility & personalisation (themes, fonts, density)
Available in Bella Booking. Dark mode, dyslexia-friendly reading fonts, colour themes, density modes, reduced-motion, focus mode.
Not available in Jane App.

Pricing breakdown

What you'll actually pay

Prices shown are starting prices and include GST. Bella Booking Starter includes up to 3 team members; Professional includes unlimited team members. Competitor pricing may vary based on team size.

Bella Booking

Solo (1 team member)A$25
6 team membersA$99
12 team membersA$99
Commission on bookings0%
Payment processing (when used)
2.65% + A$0.301.65% + A$0.30 (Stripe) + 1% (Bella Booking)
SMS reminders50-500/mo included

Solo (1 team): A$25/month AUD โ€ข Starter (1-3 team): A$67/month AUD โ€ข Professional (4+): A$99/month AUD

Jane App

Solo (1 team member)A$68
6 team membersA$291
12 team membersA$531
Pricing modelBalance C$59 (one practitioner, up to 20 appointments/month); Practice C$79 and Thrive C$99, each including one full-time practitioner, plus C$35 (Practice) or C$40 (Thrive) per extra full-time practitioner.
CommissionNone
Payment processing (when used)Jane Payments (rates vary by region)

Additional costs to consider

  • โ€ข Online booking: included
  • โ€ข Telehealth: 1:1 included on every plan; group telehealth ~A$17/month per practitioner
  • โ€ข Insurance billing: add-on on Practice and Thrive (C$20/month, Canadian insurers)
  • โ€ข Packages and memberships: Thrive plan only

Pricing information based on publicly available data as of October 2026. Visit each provider's website for current pricing.

Cost comparison by team size

Team Size Pricing Comparison

Monthly cost for different team sizes

Note: how team member limits work

Plan limits count the team members on your Bella roster who are on the scheduler or bookable online: front desk, managers and bookkeepers don't count. The comparisons in this table assume everyone listed takes appointments.

Team SizeBella BookingJane AppSavings with Bella
1 person
A$25/mo(Solo)
A$68/mo

~A$68 (Balance, 1 practitioner, up to 20 appointments a month)

Save A$43/mo
3 people
A$67/mo(Starter)
A$171/mo

~A$91 + 2 ร— ~A$40 = ~A$171 (Practice)

Save A$104/mo
6 people
A$99/mo(Professional)
A$291/mo

~A$91 + 5 ร— ~A$40 = ~A$291 (Practice)

Save A$192/mo
12 people
A$99/mo(Professional)
A$531/mo

~A$91 + 11 ร— ~A$40 = ~A$531 (Practice)

Save A$432/mo

Annual savings with Bella Booking

For a team of 6-12 members

Up to A$5184

per year

Sources:

Bella Booking: Official pricing (Starter A$67/mo, Professional A$99/mo)

Jane App: Official pricing page โ€ข Last verified: October 2026

Pricing may change. Please verify current prices on official websites before making decisions.

What Jane App does well

We believe in honest comparisons. Here's what Jane App excels at:

  • 1Comprehensive clinical charting and SOAP notes
  • 2Deep Canadian insurance billing (MVA, WSIB, ICBC)
  • 3Telehealth built into higher-tier plans
  • 4Patient portal with self-service
  • 5Extensive clinical intake form templates
  • 6Native iOS and Android mobile apps
  • 7Group classes and workshops
  • 8Trusted by 240,000+ practitioners across 40+ disciplines
  • 9Strong community and education resources

Jane App might be better if...

We believe in helping you find the right solution, even if it's not us. Here are some scenarios where other options might serve you better:

  • 1Clinical charting and SOAP notes (comprehensive templates)
  • 2Canadian insurance billing (MVA, WSIB, ICBC)
  • 3Telehealth (built-in video consultations)
  • 4Extensive clinical intake form templates
  • 5Drop-in group classes and workshops

Still not sure? - we'll give you an honest assessment of whether Bella Booking is right for your business.

Rated 5.0 on Capterra

โ€œGreat support for small businessโ€
Jalpa P., Owner ยท Capterra review
โ€œUser-friendly and reliable booking system with quick supportโ€
Ricky K., Hair Salon Barber ยท Capterra review
โ€œBest booking system ever!โ€
Sharon C., Owner ยท Capterra review

Switching from Jane App?

We make it easy. Free onboarding on every plan, with free data migration on Starter and Professional.

Free data migration on Starter and Professional
Personal onboarding help
No credit card required
Start free trial

See the full guide to switching from Jane App

Still comparing? More Jane App alternatives

How to switch from Jane App

Step-by-step guide to export your data and move to Bella Booking. We offer free onboarding on every plan, and free data migration on Starter and Professional.

Estimated time: Same business day once we receive your files
  1. 1

    Export your patients

    Settings โ†’ Import/Export โ†’ Export Patients. Exports CSV with contact details, insurance info, and demographics. Chart notes are exported separately.

  2. 2

    Export your appointments

    Settings โ†’ Import/Export โ†’ Export Appointments. Select a date range. Includes practitioner, service, date, time, status, and notes.

  3. 3

    Note your service types and pricing

    Settings โ†’ Disciplines & Treatments. Screenshot or list your treatment types, durations, and prices for each discipline.

  4. 4

    Export financial records (optional)

    Settings โ†’ Import/Export โ†’ Export Invoices. Useful for financial records but not required for migration.

  5. 5

    Email everything to hello@bellabooking.com

    Send the CSVs plus your service list. We validate, dedupe, and import everything within one business day, then walk you through your new system.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, review requests, reminders to rebook, follow-up messages) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months), and our migration team will ensure no notifications are sent accidentally.

Good to know

Export whatever your Jane account gives you (Excel, CSV, PDF, or a folder of documents) and send it with the rest. Bella imports treatment and SOAP notes as timeline notes on the right client, dated to the appointment and credited to the practitioner who wrote them; completed forms, invoices and photos land as files on the client record. Bella is not a clinical charting system, so anything you need in a clinical format should stay with your records archive. Insurance billing history stays with your insurance provider.

Official export documentation: Jane App help centre

Can't export your data?

No problem, we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything. Onboarding help is free on every plan, and data migration is free on Starter and Professional. We accept data in any format: CSV, Excel, screenshots, photos, links, or anything else you can send.

Sources: Information gathered from jane.app. Last verified: October 2026.

Found an error? and we'll correct it promptly.

Important Notice

The information about Jane App on this page is based on publicly available data as of October 2026 and is provided for general comparison purposes only. Pricing, features, and policies may change at any time without notice. We make reasonable efforts to keep this information accurate, but we cannot guarantee its completeness or current accuracy.

Always verify directly with Jane App before making any business decisions. This comparison reflects our understanding and may not capture all nuances of their offerings.