Booking Software for Osteopathy Clinics

Yes. Create custom intake forms, health history questionnaires, musculoskeletal assessments, and consent forms with electronic signatures. Auto-send forms to patients before their first appointment. Supported formats for file attachments include PDF, DOC, DOCX, JPG, PNG, and more (max 5MB each).

Yes. Patients can view available osteopaths and book directly with their preferred practitioner. Assign services to specific osteopaths based on specialisations and credentials.

Create packages for multi-session treatment plans — for example, an initial consultation plus 6 follow-up sessions at a bundled rate. Patients can purchase packages online and sessions are tracked and redeemed automatically at checkout.

Create recurring subscription plans — for example, monthly treatment sessions or discounted maintenance care at a flat rate. Billing is handled automatically through Stripe with 9+ frequency options from weekly to annually. Patients purchase memberships through your online booking page and view plan details, track included sessions, and check their next billing date through the My Membership portal.

Yes. Create different services for each specialisation (sports osteopathy, cranial, paediatric) and assign them to qualified practitioners. Patients only see relevant osteopaths when booking a specific service.

On all plans, require deposits (fixed amount or percentage) when patients book online. Set cancellation notice periods and fees. Automatic refund processing via Stripe when patients cancel within policy.

Yes! When Afterpay (or Clearpay in the UK) is enabled, patients can split payments into 4 interest-free instalments for deposits, gift card purchases, and package purchases. You receive the full amount upfront. Available in Australia, New Zealand, United States, Canada, and the United Kingdom.

Yes! Messages Plus gives your clinic a dedicated phone number with a two-way SMS inbox. Patients can reply to appointment reminders to confirm, and you can send bulk SMS campaigns for announcements. Automated messages (reminders, confirmations) are included on all plans.

Yes. Bella AI is an assistant you can ask anything about your business — schedules, patients, revenue, team performance. A weekly AI business digest analyses your data and sends a personalised performance summary with actionable insights to your email.

Yes! On the Professional plan, patients who completed an appointment can leave a verified review with star ratings and optional written feedback. AI moderation checks reviews before publishing, and you can respond publicly. Reviews appear on your online booking page.

Yes! When digital tipping is enabled, patients can leave tips for their osteopath after appointments via your online booking portal. Tips are processed through Stripe and both you and the team member are notified.

Bella Booking captures incomplete bookings automatically — a feature most booking systems don't offer. When an authenticated patient reaches the Review step and leaves without confirming, their selection is saved as a draft. You see it in the Follow-ups side panel and on a dashboard amber KPI card, with a one-tap 'Book for client' action. Enable the automatic reminder and the patient receives an SMS or email with a resume link.

Yes. Bella Booking is Australian-headquartered with pricing in AUD (GST included), Australian Stripe payment processing at domestic rates (1.7% + 30c), SMS sent through Australian carriers for reliable delivery, and support available during Australian business hours. There are no currency surprises or international transaction fees.