Bella Booking
Bella Booking
vs
S
SimplyBook.me

No booking caps. No feature quotas.

An honest comparison to help you choose the right salon, spa or clinic software for your business - whatever its size.

Last updated: September 2026
Try Bella Booking free

Quick facts at a glance

A side-by-side overview of key differences

Prices shown in AUD (inc. GST)

Feature
Bella Booking
SimplyBook.me
Founded
2021
2009 (Iceland)
Headquarters
Sydney, Australia
Limassol, Cyprus, with offices in Iceland and Ukraine
Best for
Beauty, Wellness & Health Practices - solo practitioners to multi-location groups
Any service business worldwide - beauty and wellness, medical, fitness, education, events, professional and public services
Monthly Pricing
Starter/Professional
Per their pricing model
Solo (1 team member)
A$25
A$23
6 team members
A$99
A$48
12 team members
A$99
A$48
Commission
0% (never)
0% - no transaction fee on bookings or client payments

Bella Booking: Starter plan for 1-3 team members, Professional for 4+ (unlimited). Competitor pricing from official sources, verified January 2026. Bella Booking features updated April 2026.

Which is right for you?

An honest look at when each platform makes sense

Consider Bella Booking if...

  • Built for beauty, wellness and health practices rather than every service business at once
  • Pricing tiers, variants, add-ons and bundles are part of the service catalogue itself, so none of them uses up a custom feature slot
  • The ten premium custom features a beauty business typically wants (payments, deposits, gift cards, memberships, packages, point of sale, product sales, intake forms, service add-ons, waiting list) exceed the 8 a Standard plan allows, so SimplyBook.me puts that business on Premium
  • No monthly booking cap - Bella does not meter appointments on any plan
  • A senior team member can charge more for the same service through a pricing tier, instead of duplicating the service
  • Service variants with client eligibility, so a first-time price and a returning price sit on one service
  • Processing time - the team member is free for other work while colour develops or a mask sets
  • Service bundles that run sequentially or in parallel across team members
  • Buffer time before and after, blocking both the team member and the room
  • SMS reminders included every month (50 to 500 by plan) instead of bought as credits
  • Two-way SMS on your own dedicated business number with a threaded inbox
  • Automatic waitlist slot matching with team notifications
  • Incomplete booking recovery with automated follow-up and a Book for client action
  • Native online booking analytics - traffic sources, drop-off funnel and visit-to-booking conversion, with no Google Analytics to wire up
  • Client reviews with verified appointments and AI moderation
  • Treatment plans published to the client booking portal to book and buy from
  • Family and dependent booking for children, partners, parents and pets
  • Product inventory with stock levels and supplier records behind the retail you sell
  • Attendance tracking with a PIN time clock
  • AI Assistant and a weekly AI business digest over your own numbers
  • Accessibility and personalisation - dark mode, dyslexia-friendly reading fonts, colour themes, density modes
  • Free data migration and onboarding help, rather than a $499 setup package
  • Priced in the currency you are billed in, so your cost does not move with the euro

Consider SimplyBook.me if...

  • You take fewer than 50 bookings a month and the free plan genuinely covers you
  • You run classes, events or ticketed sessions as much as one-to-one appointments
  • Your clients want recurring appointment series booked in one go
  • You need a HIPAA custom feature
  • You have a big team but low booking volume, so a per-provider price would hurt
  • You are happy to assemble the product yourself, one custom feature at a time
  • Your business is nothing like a salon, spa or clinic and you want a tool that treats every industry the same

We believe in helping you find the right fit, even if it's not us.

Detailed feature comparison

A comprehensive look at what each platform offers

Available
Partial / Limited
Not available

Scheduling & Booking

Feature
Bella Booking
SimplyBook.me
Online booking (24/7)
24/7 self-service
Booking page and widget, plus Facebook, Instagram and Reserve with Google
Appointment scheduling
Drag-and-drop, pick-on-calendar moves with suggested times, Find a time, gap-fill scoring
Calendar with a column per service provider
Monthly booking allowanceSimplyBook.me meters bookings. Reach the cap and you either upgrade or buy another 100 bookings for $4. Bella never counts appointments.
Unlimited appointments on every plan
50 on Free, 100 on Basic, 500 on Standard, 2,000 on Premium
Multi-service booking
Multiple Bookings custom feature
Service bundles (sequential & parallel)
Sequential and parallel execution, flexible pricing (total price, discount %, free), show savings
Packages bundle services for prepayment; no sequential or parallel execution across team members
Processing time (bookable gap)
Bookable gap - client stays, team member free for other appointments
Not in SimplyBook.me's service settings or custom feature list
Buffer time before/after
Before & after - blocks team member and resource for setup/cleanup
Not in SimplyBook.me's service settings or custom feature list
Location-level timing defaults
Location-level defaults with per-service overrides and inheritance
Not in SimplyBook.me's service settings or custom feature list
Group classes & events
Group bookings (a team member per guest) and shared-space services; no multi-date class series
Classes and Group Bookings custom features, plus Tickets with QR codes
Recurring appointmentsBoth platforms handle repeat appointments. The difference is who books them: SimplyBook.me lets the client batch-book a recurring set online; Bella's appointment series are set up by your team on the scheduler, with availability checked for the whole run.
Appointment series: repeat weekly/fortnightly/monthly with availability checks, change or cancel one or all
Clients book a set of regular appointments in one batch
Waitlist management
Waiting List premium custom feature
Automatic waitlist slot matching
Automatic matching with team notifications
The Waiting List custom feature emails all applicants for a day when a slot frees up, first to book takes it. Matching is by whole day, not the exact slot, and it invites clients rather than surfacing the match to your team.
Require approval for online bookings
Require approval for online bookings
Approve Bookings custom feature
Resource management (rooms, equipment)
Capacity controls, auto-assignment, scheduler resource view
Related Resources premium custom feature
Incomplete booking recovery
Auto-capture + SMS/email reminder + Follow-ups panel with "Book for client" action
Book Soon Notification System messages a client a set number of days after their appointment; nothing recovers a booking abandoned part-way
Walk-in management
No named walk-in feature; the features page notes a walk-in appointment can be created from the POS screen
Schedule optimisation
3 modes: Show All, Reduce Gaps, Eliminate Gaps - per location
Not in SimplyBook.me's custom feature list
Find a time wizard
Availability-first wizard with cross-day browsing and gap-fill scoring (Best fit / Great fit / Good fit)
Not in SimplyBook.me's custom feature list

Service Catalogue

Feature
Bella Booking
SimplyBook.me
Staff pricing tiersSimplyBook.me's own setup guidance for charging two prices is to create a second service and attach it to the relevant provider. In Bella a senior team member charges more for the same service through a pricing tier.
Customisable pricing tiers (e.g. Junior/Senior/Master)
Price sits on the service, not on the provider
Service variants with client eligibility
Named variations with per-variant pricing, duration, timing, and client eligibility (first-time/returning)
No variant concept in SimplyBook.me's documented service settings
Service add-ons
Optional or required per service, single/multi-select, price and duration
Service Add-ons premium custom feature
Prerequisite services (consultation first)
Require a consult (or any service) before a treatment books online - Completed or Booked mode, Any/All, same-cart unlock in Booked mode; the team can override on the dashboard
Not in SimplyBook.me's custom feature list
Service categories
Categories with drag-and-drop ordering
Service Categories custom feature

Client Management

Feature
Bella Booking
SimplyBook.me
Client CRM
Profiles, history, notes, documents
Client list with booking history; Client Fields adds your own fields
Client history & notes
Digital forms (intake, consent)Both collect intake answers against the booking. Bella adds e-signature capture, file upload and per-service auto-send.
Form builder with 9 field types including signatures and file upload, auto-send before appointments
Intake Forms premium custom feature
Client document storage
PDF, DOC, images incl. HEIC & TIFF (20MB max)
File Uploader stores client uploads in your own Google Drive
Treatment plans
Living, phased plans on the client record - recommended services & homecare, published to the client portal to book & buy from, updated each visit
Not in SimplyBook.me's custom feature list
Family/dependent booking
Book for children, partners, parents, pets, and more
Not in SimplyBook.me's custom feature list
Client reviews
Verified appointments, AI moderation, Professional plan
Reviews on the booking page, plus a Google Reviews custom feature
Loyalty programme
Professional plan
Loyalty System premium custom feature
Client bulk actions
Multi-select for bulk announcements and email copy, persists across pages
Campaign targets clients individually, in bulk or by tag

Team Management

Feature
Bella Booking
SimplyBook.me
Team scheduling
1 for solo, up to 3 for starter, unlimited for professional
Providers included per plan: 1 Free, 5 Basic, 15 Standard, 30 Premium
Role permissions
4 customisable roles, 50+ granular permissions across 19+ modules
Admin and service provider logins with role-appropriate access; no granular permission matrix is published
Commission trackingNeither platform tracks team commission. Both expect that in your accounting system.
Not in SimplyBook.me's custom feature list
Attendance tracking (time clock)
Time clock with PIN, Professional plan
Not in SimplyBook.me's custom feature list
Calendar sync
Google Calendar sync (push, pull, or two-way) per team member, plus an iCal feed
Calendar Sync premium custom feature

Payments & POS

Feature
Bella Booking
SimplyBook.me
Online payments
All plans, via Stripe. Optional fee passing to clients
Accept Payments premium custom feature - Stripe, PayPal, Square and others at their own rates
Deposit collection
Fixed amount or percentage
Accept Deposits premium custom feature
In-person checkoutBella's checkout takes cash, records a manual card payment on your own terminal, and charges a saved card on file through Stripe; it does not drive a card reader directly.
Software-based checkout - cash, card, or Card on File (charge saved cards via Stripe); no integrated card reader
Point of Sale records sales of bookings, memberships, products and gift certificates, works with a handheld card reader, cash drawer and receipt printer, and the Admin app takes tap-to-pay and payment links (as of SimplyBook.me's features page, 1 September 2026).
Saved cards / Card on File
Clients save cards; the team charges via Card on File at checkout
Not in SimplyBook.me's custom feature list
Gift cards
Digital gift cards, both amount-based and service-based, with Stripe payment (Professional plan)
Coupons & Gift Cards premium custom feature
Memberships & subscriptionsBella memberships also carry benefits: included or discounted services with session tracking, redeemed at checkout, with pause and resume.
Recurring plans with Stripe billing, 9 billing cycles, benefits with session tracking, online purchase, pause/resume
Membership premium custom feature - sell subscriptions and restrict services to members
Prepaid packages
Session bundles with online purchase, online redemption, auto-apply at checkout
Packages premium custom feature
Digital tipping
Clients tip team members after appointments via Stripe (Professional plan, via the review-and-tip flow)
Tips premium custom feature
Cancellation policies
Auto-refunds via Stripe
Cancellation Policy is a free custom feature and does not use a quota slot
Afterpay / Buy Now Pay Later
Afterpay / Clearpay BNPL for deposits, gift cards, and packages (AU, NZ, US, CA, UK)
Whatever your connected processor offers - not a SimplyBook.me feature in its own right
Discount reasons at checkout
Discount reasons at checkout with Discount summary report
Coupons discount a booking; no reason selection or discount reporting

Marketing & Communication

Feature
Bella Booking
SimplyBook.me
Email confirmations & reminders
All plans
SMS remindersBella includes 50 to 500 SMS a month depending on plan. SimplyBook.me sells every message as a credit.
50-500/month included
Credits bought separately at $8 per 100, as shown on the pricing page
Email & SMS campaigns
SMS and email campaigns with audience filtering (incl. birthdays this month/week) and scheduling (Messages Plus add-on)
Campaign premium custom feature - email, SMS and push, targeted individually, in bulk or by tag. Paid subscriptions only.
Automated messages (birthday, rebook, review)
Recurring automated messages - birthday greeting (sending requires Messages Plus), rebook reminder, review request - email and SMS
Book Soon Notification System handles the rebooking nudge; birthday and review automations are not documented
Two-way SMS messaging
Dedicated number, threaded inbox, auto-handling replies (Messages Plus add-on)
Not in SimplyBook.me's custom feature list
Dedicated business phone number
Own local business number - clients see your number, not a platform number (Messages Plus add-on)
A personal SMS gateway is sold as a $149 add-on; there is no business number with a threaded inbox
Auto-reply handling
Keyword-based: YES/Y auto-confirms, STOP unsubscribes, NO flags for follow-up
Not in SimplyBook.me's custom feature list
Website integration
Branded booking page and embeddable widget
Smart Widget, Custom Page, Custom CSS, Zapier, and a custom domain with SSL as a $119 one-off

Business Management

Feature
Bella Booking
SimplyBook.me
Sales tracking
Payment transactions, Membership payments, Issued packages and Issued coupons reports
Reporting & analytics
core reports all plans; 25+ total with advanced reports on Professional; custom reports upon request (Professional)
Reports section plus the Insights custom feature
Online booking analyticsBella reports traffic sources, the drop-off funnel and visit-to-booking conversion natively, on every plan.
Native: traffic sources, drop-off funnel & visit-to-booking conversion - all plans, no Google Analytics
Google Analytics, Google Tag Manager and Facebook Pixel custom features rather than native booking analytics
Product sales
Products for Sale sells products alongside services; stock levels are not documented
Supplier management
Not in SimplyBook.me's custom feature list
Multi-location support
Per-location databases, copy services between locations
Multiple Locations premium custom feature
Activity logging (audit trail)
Full appointment audit trail
Not in SimplyBook.me's custom feature list

AI & Intelligence

Feature
Bella Booking
SimplyBook.me
AI Assistant
All plans
AI Voice Booking takes bookings by voice, sold in credits at $8 per 100; no assistant over your own business data
AI business digest
Weekly AI-generated performance summary with actionable insights
Not in SimplyBook.me's custom feature list
Command palette (global search)
Cmd+K global search and navigation
Not in SimplyBook.me's custom feature list

Platform & Support

Feature
Bella Booking
SimplyBook.me
Cloud-based
Mobile access
PWA - installable on mobile
Mobile admin app on iOS and Android, plus a separate Client Mobile App custom feature
API access
Professional plan
API premium custom feature
HIPAA support
Bella does not sign a HIPAA business associate agreement
HIPAA premium custom feature
Free data migration
Import Clients is a free custom feature you run yourself; the full setup package is $499 and account manager time is $100 an hour
Easy onboarding
Free setup help and data migration assistance
Self-serve setup, or a paid help package
Real-time dashboard updates
Instant push via SignalR - no page refresh
Not in SimplyBook.me's custom feature list
Accessibility & personalisation (themes, fonts, density)
Dark mode, dyslexia-friendly reading fonts, colour themes, density modes, reduced-motion, focus mode
Not in SimplyBook.me's custom feature list

Pricing breakdown

What you'll actually pay

Prices shown are starting prices and include GST. Bella Booking Starter includes up to 3 team members; Professional includes unlimited team members. Competitor pricing may vary based on team size.

Bella Booking

Solo (1 team member)A$25
6 team membersA$99
12 team membersA$99
Commission on bookings0%
Payment processing (when used)
2.7% + A$0.301.7% + A$0.30 (Stripe) + 1% (Bella Booking)
SMS reminders50-500/mo included

Solo (1 team): A$25/month AUD • Starter (1-3 team): A$67/month AUD • Professional (4+): A$99/month AUD

SimplyBook.me

Solo (1 team member)A$23
6 team membersA$48
12 team membersA$48
Pricing modelFree / Basic / Standard / Premium / Enterprise - capped by bookings a month, premium custom features and providers
Commission0% - no transaction fee on bookings or client payments
Payment processing (when used)Stripe, PayPal, Square and other processors at their own rates - SimplyBook.me adds no fee of its own

Additional costs to consider

  • Plans are published in EUR only, so an Australian business carries the exchange-rate movement
  • Every plan caps bookings per month: 50 Free, 100 Basic, 500 Standard, 2,000 Premium
  • Extra bookings are sold in packages of 100 for $4
  • Premium custom features are rationed: 1 on Free, 3 on Basic, 8 on Standard, unlimited on Premium
  • Gift cards, memberships, packages, point of sale, product sales, intake forms, service add-ons and the waiting list are eight separate premium custom features before you add payments and deposits

Pricing information based on publicly available data as of September 2026. Visit each provider's website for current pricing.

Cost comparison by team size

Team Size Pricing Comparison

Monthly cost for different team sizes

Note: how team member limits work

Plan limits count the team members on your Bella roster who are on the scheduler or bookable online — front desk, managers and bookkeepers don't count. The comparisons in this table assume everyone listed takes appointments.

Team SizeBella BookingSimplyBook.meSavings with Bella
1 person
$25/mo(Solo)
$16/mo

$16 Basic (5 providers, 100 bookings/mo)

$9/mo more
3 people
$67/mo(Starter)
$16/mo

$16 Basic (5 providers, 100 bookings/mo)

$51/mo more
6 people
$99/mo(Professional)
$35/mo

$35 Standard (15 providers, 500 bookings/mo)

$64/mo more
12 people
$99/mo(Professional)
$35/mo

$35 Standard (15 providers, 500 bookings/mo)

$64/mo more
Sources:

Bella Booking: Official pricing (Starter $67/mo, Professional $99/mo)

SimplyBook.me: Official pricing page • Last verified: September 2026

Pricing may change. Please verify current prices on official websites before making decisions.

What SimplyBook.me does well

We believe in honest comparisons. Here's what SimplyBook.me excels at:

  • 1A free plan that does not expire: 50 bookings a month, 1 premium custom feature, 1 provider
  • 2Cheap at low volume - Basic is EUR 13.90 a month on monthly billing
  • 3No transaction fee of its own, so you pay only your payment processor
  • 4More than 60 custom features you can switch on and off without losing data
  • 5Adding team members does not raise the bill until you cross a provider limit
  • 6Classes, events and QR-code tickets alongside one-to-one appointments
  • 7Recurring appointment series booked in one batch
  • 8A HIPAA custom feature for practices that need one
  • 9A client-facing mobile app as well as an admin app
  • 10AI Voice Booking, which takes bookings over a phone conversation
  • 1150,000+ businesses across 200+ countries

SimplyBook.me might be better if...

We believe in helping you find the right solution, even if it's not us. Here are some scenarios where other options might serve you better:

  • 1A free plan that never expires, if 50 bookings a month is enough
  • 2A much cheaper entry price at low booking volume
  • 3Recurring appointment series booked in one batch
  • 4Classes, events and QR-code tickets
  • 5A HIPAA custom feature

Still not sure? - we'll give you an honest assessment of whether Bella Booking is right for your business.

Rated 5.0 on Capterra

Streamlined patient booking with world-class support
Cass M., Beauty Therapist Capterra review
The supportive & flexible system we have been asking for
Lisa F., Owner Capterra review
Best Day Spa System Ever
Oreion M., Day Spa Owner Capterra review

Switching from SimplyBook.me?

We make it easy. Free data migration included with every plan.

Free data migration
Personal onboarding help
No credit card required
Start free trial

See full switching guide from SimplyBook.me

How to switch from SimplyBook.me

Step-by-step guide to export your data and move to Bella Booking. We offer free data migration with every plan.

Estimated time: Same business day once we receive your files
  1. 1

    Export your bookings

    Go to Reports, then Booking details. Filter by date range, provider and status, choose which columns you want, and export to Excel or .csv.

  2. 2

    Export your client list

    Go to Reports, then Client report. Same filters and column picker, exported to Excel or .csv. This is the file we build your client database from.

  3. 3

    Export what clients have already paid for

    Reports also covers Payment transactions, Membership payments, Issued packages and Issued coupons. Export each one. These carry the balances behind unused memberships, packages and gift cards, and they are the only place those balances exist.

  4. 4

    Capture your service menu

    SimplyBook.me has no service-menu export. Send us the link to your booking page, plus a note of which custom features you had switched on, and we will rebuild the catalogue with pricing tiers, variants, add-ons and bundles.

  5. 5

    Email everything to hello@bellabooking.com

    We validate, dedupe and import it all for you, then set up your services and team schedules. Free on every plan.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, follow-ups) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months) — our migration team will ensure no notifications are sent accidentally.

Good to know

Everything comes out of the Reports section as Excel or .csv, one report at a time. There is no single button that exports the whole account, so pull bookings, clients, payment transactions, membership payments, issued packages and issued coupons separately before your subscription lapses. If you were on the Free plan, note that your custom features stop when the plan changes, so export while they are still switched on.

Official export documentation: SimplyBook.me help centre

Can't export your data?

No problem — we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything — included free with every plan. We accept data in any format — CSV, Excel, screenshots, photos, links, or anything else you can send.

Sources: Information gathered from simplybook.me, help.simplybook.me, api.frankfurter.dev. Last verified: September 2026.

Found an error? and we'll correct it promptly.

Important Notice

The information about SimplyBook.me on this page is based on publicly available data as of September 2026 and is provided for general comparison purposes only. Pricing, features, and policies may change at any time without notice. We make reasonable efforts to keep this information accurate, but we cannot guarantee its completeness or current accuracy.

Always verify directly with SimplyBook.me before making any business decisions. This comparison reflects our understanding and may not capture all nuances of their offerings.