Everything You Need. Beautifully Simple.
Everything you need to manage appointments, clients, and your team. Designed specifically for salons, beauty clinics, wellness and health practices.
Bella Booking brings together the core features your business needs. Beautifully simple, powerfully capable. From the drag-and-drop scheduler at the centre of your daily operations to automated notifications that reduce no-shows across SMS, email, and your notification centre — each feature is designed with appointment-based business workflows in mind.
Whether you run a solo chair or manage a team, you will find tools for online booking, client management, team scheduling, payments, and reporting. Build your complete service menu with pricing tiers and bundled packages. Sell retail products alongside services with the built-in point of sale. Track everything with comprehensive reports covering sales, clients, team performance, and more.
All features work together in one system. When a client books online, their appointment appears on your scheduler, their profile is updated, and reminders are sent automatically. When they pay, sales are tracked and reports are updated. No switching between apps or manual data entry.
Scheduling & Calendar
The daily command centre for your appointments and availability
Scheduler
The intuitive calendar at the heart of your salon. Drag-and-drop appointments, multiple views, and smart scheduling that prevents conflicts.
Waitlist
Never lose a client when you are fully booked. Capture interest and fill last-minute cancellations.
Incomplete Bookings
Turn abandoned online bookings into confirmed appointments. Most booking platforms don't even track drop-offs — we turn them into revenue.
Resources
Assign rooms, chairs, and equipment to services with capacity controls. Automatic resource assignment for online bookings.
Services & Pricing
Your service menu, pricing tiers, and bundled packages
Services & Bundles
Build your complete service menu with categories, pricing tiers, configurable add-ons, and bundled packages. The foundation of your salon operations.
Service Add-ons
Attach configurable extras to any service — optional or required — with their own price and duration. Increase average transaction value effortlessly.
Pricing Tiers
Set different service prices based on staff experience level. Junior, Senior, Master — or create your own tiers.
Online Booking & Payments
Let clients book and pay online, 24/7
Online Booking
Let clients book appointments anytime through your branded booking page. Reduce phone calls and accept bookings outside business hours.
Booking Page Customisation
Four layout templates, ten brand palettes, drag-and-drop sections, your own wording, and a live preview editor. Your booking page, your way — no web designer needed.
Payments & Deposits
Collect deposits during booking, set cancellation and reschedule policies, and process automatic refunds. Protect your revenue from no-shows.
Client Management
Client profiles, history, documents, and communication preferences
Client Management
Store client information, track appointment history, and keep detailed notes. Everything you need to deliver personalised service.
Loyalty Programme
Reward your best clients and encourage repeat visits with a built-in loyalty points system.
Client Reviews
Collect verified reviews from real clients, respond publicly, and build trust with future clients through your online booking page.
Forms & Intake
Build digital intake questionnaires, consent forms, and waivers with electronic signatures. Auto-send before appointments, collect responses online, and keep everything organised in one place.
Team Management
Schedules, time off, permissions, and team member profiles
Team Management
Set working hours, manage time off, and control what each team member can access. From solo operators to large teams.
Roles & Permissions
Control what your team can see and do with four customisable roles and over 50 granular permissions across 19+ modules.
Attendance Tracking
Track team member hours with PIN-based clock in and out. Export payroll-ready timesheets — no separate rostering tool needed.
Calendar Sync & Feed
Connect Google Calendar and choose your sync direction — two-way, push-only, or pull-only — or subscribe via iCal from any calendar app. Keep your schedule and personal events in one place.
Sales & Products
Checkout, retail sales, inventory, and supplier management
Point of Sale
Check out clients with cash, card, Card on File, or any other method. Sell products alongside services and manage refunds — all from one screen.
Products & Inventory
Sell retail products in person and online through your booking page. Track stock, manage suppliers, and let clients browse and buy anytime.
Suppliers & Orders
Track your product suppliers, create purchase orders, and manage stock replenishment.
Gift Cards
Sell digital gift cards in-salon or online. Offer monetary amounts or service-specific cards. Staff ring them up on a sale and clients buy them through your booking page.
Prepaid Packages
Sell session bundles upfront at discounted rates. Clients purchase packages online or in-salon, then redeem sessions at checkout. Track remaining sessions and expiry automatically.
Memberships
Create recurring membership plans with automatic billing, customisable benefits, and session tracking. Clients subscribe online or in-salon and receive discounts, included sessions, or unlimited access on every visit.
Notifications & Messaging
Automated messages, two-way SMS, and bulk campaigns
Automated Notifications
Reduce no-shows with automated reminders across SMS, email, push, and your notification centre. 29+ message types keep clients and your team informed.
Two-Way Messaging
A dedicated phone number, a threaded two-way inbox, and one campaign flow for both channels — SMS for urgency, branded email for rich content. All from your Bella Booking dashboard.
Reporting & Dashboard
Dashboard, online booking analytics, and 21 detailed reports
Dashboard & Reports
See your business at a glance with the dashboard. Dive deeper with 22+ built-in reports plus native online booking analytics — traffic-source attribution and a visit-to-booking funnel — covering appointments, sales, tips, team performance, client retention, peak hours, and more.
Online Booking Analytics
Native online booking analytics, built into your booking page. See which channels bring your bookings — Instagram, Google, Facebook, AI assistants and more — with a visit-to-booking funnel that shows where visitors drop off and a live today strip. Know how clients find and book you, and win more bookings. No Google Analytics setup required.
Platform
Multi-location support and integrations
Multi-Location
Manage multiple salon locations from a single account. Separate schedules, teams, and settings per location.
AI & Intelligence
AI-powered tools that help you run your business smarter
Bella AI
Ask questions about your schedule, clients, team, and business performance. Get instant answers without digging through menus.
Command Palette
Press Cmd+K to search records, jump to any screen, create new items, or ask Bella AI a question — all from one place.
Ready to try Bella Booking?
Start your free trial today. No credit card required.