Bella Booking
Bella Booking
vs
Z
Zenoti

Enterprise features without enterprise costs.

An honest comparison to help you choose the right salon software for your business.

Last updated: 2026-03-07
Try Bella Booking free

Quick facts at a glance

A side-by-side overview of key differences

Prices shown in AUD (inc. GST)

Feature
Bella Booking
Zenoti
Founded
2024
2010
Headquarters
Sydney, Australia
Bellevue, Washington, USA
Best for
Small to medium beauty businesses (up to 20 team members per location)
Mid-to-large salon chains, spas, med-spas, and wellness franchises
Monthly Pricing
Starter/Professional
Per their pricing model
Solo (1 team member)
A$25
$$$ (Custom quote)
6 team members
A$79
$$$ (Custom quote)
12 team members
A$79
$$$ (Custom quote)
Commission
0% (never)
0%

Bella Booking: Starter plan for 1-3 team members, Professional for 4+ (unlimited). Competitor pricing from official sources, verified January 2026.

Which is right for you?

An honest look at when each platform makes sense

Consider Bella Booking if...

  • Published flat-rate pricing — A$79/month for unlimited team members
  • No annual contracts or implementation fees
  • Transparent, published pricing — no need to contact sales
  • Free 14-day trial with no credit card required
  • Simple setup without dedicated implementation project
  • SMS reminders included (no per-message charges)
  • Zero commission on any bookings
  • Modern, intuitive interface with fast onboarding
  • Client reviews included (Professional plan)
  • Family and dependent booking support
  • Waitlist with automatic slot matching

Consider Zenoti if...

  • You operate a multi-location chain or franchise (5+ locations)
  • You need HIPAA compliance for a medical spa
  • Built-in payroll and commission tracking are essential
  • You need enterprise-grade reporting and business intelligence
  • Memberships and recurring packages are a core part of your business

We believe in helping you find the right fit, even if it's not us.

Detailed feature comparison

A comprehensive look at what each platform offers

Available
Partial / Limited
Not available

Scheduling & Booking

Feature
Bella Booking
Zenoti
Online booking (24/7)
24/7 self-service
Branded booking page and webstore
Appointment scheduling
Drag-and-drop
Advanced scheduling with waitlist
Multi-service booking
Waitlist management
Recurring appointments
Processing time (bookable gap)
Bookable gap — client stays, team member free for other appointments
Processing time
Buffer time before/after
Before & after — blocks team member and resource for setup/cleanup
Buffer time
Location-level timing defaultsNo competitor offers location-level default timings with per-service inheritance
Location-level defaults with per-service overrides and inheritance

Client Management

Feature
Bella Booking
Zenoti
Client CRM
Profiles, history, notes, documents
Guest profiles with preferences
Client history
Intake forms
Form builder with 8 field types including signatures, auto-send before appointments
Digital intake forms and consent
Family/dependent booking
Book for children, partners, parents, pets, and more

Payments & POS

Feature
Bella Booking
Zenoti
Online payments
Starter plan and above, via Stripe. Optional fee passing to clients
Zenoti Payments
POS / Checkout
Software-based checkout — cash, card, or Card on File (charge saved cards via Stripe); no integrated card reader
Full POS with hardware support
Gift cards
Digital gift cards with both amount-based and service-based, with Stripe payment
Physical and digital gift cards
Memberships
Service bundles only
Recurring membership plans
Service add-ons
Optional or required per service, single/multi-select, price and duration
Upsell add-ons with AI recommendations
Deposit collection
Fixed amount or percentage

Team Management

Feature
Bella Booking
Zenoti
Staff scheduling
Role permissions
4 customisable roles, 30+ granular permissions across 15 modules
Granular role-based access
Payroll integration
Built-in payroll processing
Commission tracking
Commission rules and tracking

Communication & Marketing

Feature
Bella Booking
Zenoti
SMS reminders
50-500/month included
Automated reminders (additional cost)
Email marketing
Campaign builder with templates
Two-way messaging
In-app messaging with clients

Business Management

Feature
Bella Booking
Zenoti
Reporting
8 basic reports all plans; 14 total with 6 advanced on Professional; custom reports upon request (Professional)
Enterprise-grade analytics and BI
Product inventory
Full inventory with purchase orders
Multi-location
Per-location databases, copy services between locations
Built for multi-location and franchises
Loyalty programme
Professional plan
Points and rewards system
Client reviews
Verified appointments, AI moderation, Professional plan
Built-in feedback and reviews

Platform & Support

Feature
Bella Booking
Zenoti
Mobile app
PWA — installable on mobile
Native iOS and Android apps
AI assistant
All plans
Zeenie AI assistant
API access
Professional plan
Open API for integrations
HIPAA compliance
HIPAA-compliant for med-spas
Digital tipping
Clients tip team members after appointments via Stripe
Built-in gratuity management
Command palette (global search)
Cmd+K global search and navigation
Service variants with client eligibility
Named variations with per-variant pricing, duration, timing, and client eligibility (first-time/returning)
Service variants

Pricing breakdown

What you'll actually pay

Prices shown are starting prices and include GST. Bella Booking Starter includes up to 3 team members; Professional includes unlimited team members. Competitor pricing may vary based on team size.

Bella Booking

Solo (1 team member)A$25
6 team membersA$79
12 team membersA$79
Commission on bookings0%
Payment processing (when used)
2.7% + A$0.301.7% + A$0.30 (Stripe) + 1% (Bella Booking)
SMS reminders50-500/mo included

Solo (1 team): A$25/month AUD • Starter (1-3 team): A$47/month AUD • Professional (4+): A$79/month AUD

Zenoti

Solo (1 team member)Custom quote
6 team membersCustom quote
12 team membersCustom quote
Pricing modelCustom quote — typically annual contracts
Commission0%
Payment processing (when used)Integrated via Zenoti Payments

Additional costs to consider

  • Implementation/setup fees (typically required)
  • Annual contract commitment
  • SMS and marketing add-ons

Pricing information based on publicly available data as of 2026-03-07. Visit each provider's website for current pricing.

What Zenoti does well

We believe in honest comparisons. Here's what Zenoti excels at:

  • 1Enterprise-grade platform built for multi-location and franchise operations
  • 2AI assistant (Zeenie) for business insights and automation
  • 3Full membership and package management
  • 4Built-in payroll and commission tracking
  • 5HIPAA compliance for medical spas
  • 6Extensive integrations and open API
  • 7Strong in enterprise segment globally

Zenoti might be better if...

We believe in helping you find the right solution, even if it's not us. Here are some scenarios where other options might serve you better:

  • 1Purpose-built for enterprise and franchise operations
  • 2AI assistant (Zeenie) with mature capabilities
  • 3Full membership and recurring package management
  • 4Built-in payroll and commission processing
  • 5HIPAA compliance for medical spas

Still not sure? - we'll give you an honest assessment of whether Bella Booking is right for your business.

Switching from Zenoti?

We make it easy. Free data migration and 1-on-1 onboarding included with every plan.

Free data migration
1-on-1 onboarding included
No credit card required
Start your free trial

See full switching guide from Zenoti

How to switch from Zenoti

Step-by-step guide to export your data and move to Bella Booking. We offer free data migration and 1-on-1 onboarding with every plan.

Estimated time: 2–3 hours
  1. 1

    Export guest/client details

    Go to Guests > Manage Guests > click the Export icon > choose CSV, Excel, or PDF format.

  2. 2

    Export reports

    Click the Reports icon from the main menu > search and run the report you need > click the Export icon > choose Excel or CSV. Reports with 150,000+ rows or spanning more than a year may be emailed instead of downloaded directly.

  3. 3

    Run a full data backup

    Go to Admin > Backup your data. This provides a comprehensive off-boarding data export including clients, appointments, and other business data.

  4. 4

    Send your exports to Bella Booking

    Email your exported files to our onboarding team. We will import your clients, validate the data, and help set up your services and team schedules.

Good to know

Owner or Manager role permissions may be required to access export features. Large reports (150K+ rows or 1+ year) are emailed rather than downloaded directly. Some help articles require a Zenoti account login to view.

Official export documentation: Zenoti help centre

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything — included free with every plan.

Sources: Information gathered from www.zenoti.com. Last verified: 2026-03-07.

Found an error? and we'll correct it promptly.

Important Notice

The information about Zenoti on this page is based on publicly available data as of 2026-03-07 and is provided for general comparison purposes only. Pricing, features, and policies may change at any time without notice. We make reasonable efforts to keep this information accurate, but we cannot guarantee its completeness or current accuracy.

Always verify directly with Zenoti before making any business decisions. This comparison reflects our understanding and may not capture all nuances of their offerings.