Service menu, pricing tiers & variants

Organise services into categories with configurable add-ons. Set pricing tiers (Junior, Senior, Master) so the right price shows for each team member.

Bundles, packages & add-ons

Combine services into bookable packages with flexible pricing. Attach optional or required add-ons per service for upsells. Show savings to clients during online booking.

Schedule optimisation

Three modes for online booking — Show All, Reduce Gaps, or Eliminate Gaps. Minimise dead time between appointments and keep calendars compact.

Client profiles with full appointment history

Store contact details, preferences, colour formulas, and complete appointment history. Know your clients before they sit in the chair.

Preferences, statistics & lifetime spend

Track total orders, spend, cancellations, and no-shows. Set notification preferences per client (SMS, email).

Client self-service reschedule & cancel

Clients reschedule or cancel through their confirmation link, respecting your policies. Reduce admin calls and messages.

Booking approval & confirmation control

Require manual approval, client confirmation before visits, or let bookings flow automatically. Your business, your rules.

Incomplete-booking recovery

When a client starts an online booking but doesn't finish, Bella captures the draft automatically and reminds them with a one-tap resume link. Most booking software doesn't track these drop-offs at all — turn lost attempts into revenue.

Point of sale & one-tap checkout

Check out clients with card or cash. Services pre-filled from the appointment. Apply discounts, redeem gift cards and loyalty rewards, add products, and process refunds — all in one fluid flow.

Products & inventory

Manage your product catalogue, track stock levels, receive low-stock alerts, and manage suppliers and purchase orders.

Per-team-member colours & calendar feed

Each team member has a scheduler colour. Export individual schedules to iCal for external calendar sync. Profile photos and drag-and-drop ordering.

Attendance tracking with PIN clock-in

Time clock with PIN-based clock-in/out. Track hours worked, late arrivals, and export timesheets. Professional plan.

Multi-location management

Manage multiple locations from one account. Each location has its own settings, team members, services, and reports — switch between them from the app header. Available on the Multi-Location Professional plan.

Two-way SMS with a dedicated number

Get your own dedicated business phone number. Send and receive messages with clients in a threaded inbox, auto-confirm appointments from client replies, and run bulk SMS campaigns. Messages Plus add-on — automated reminders are included on every plan.

Automated reminders, confirmations & follow-ups

Reminders, confirmations, cancellation alerts, form submissions, tip alerts, and rebook prompts across SMS, email, and your notification centre — all automatic.

Ask Bella AI about your business

Ask questions in plain language and get instant answers from your live data. Find your top client, busiest day, or slowest service — without writing a query.

Weekly AI business digest

Every week, Bella AI summarises last week's performance, flags risks, and suggests what to act on. Calibrated to your business volume and maturity, delivered to your inbox.