Booking Software for Lash & Brow Studios
Manage lash extensions, brow treatments, and high-frequency clients with specialised software for lash and brow studios.
Lash and brow studios operate on precision timing and recurring appointments that demand specialised booking software. Bella Booking understands the unique rhythm of lash extensions, infills, brow shaping, and tinting services. Our platform makes it simple for clients to book their regular maintenance appointments, manages various lash styles and techniques, and tracks individual client preferences and sensitivities. Handle high-volume bookings efficiently with automated reminders that reduce no-shows for time-sensitive appointments. Track product usage, manage aftercare instructions, and build client loyalty with seamless rebooking features. Whether you specialise in classic lashes, volume sets, brow lamination, or offer a full menu of eye services, our software adapts to your studio's workflow whilst keeping your schedule optimised and your clients coming back.
Features
Tools for your lash & brow studio business
Designed to address the specific needs of lash & brow studio businesses.
24/7 Online Booking
- Let clients book lash and brow appointments anytime through your branded booking page. Accept bookings outside business hours.
Deposits for Full Sets
- Require deposits for expensive full lash sets while keeping quick services deposit-free. Service-specific cancellation policies.
Client Preferences & Photos
- Track lash style, curl, length, and brow shape preferences. Attach before/after photos to client profiles.
Automated Fill Reminders
- SMS and email reminders with one-click confirmation links. Remind clients when they're due for lash fills.
Service Duration Management
- Accurate scheduling for full sets (2-3 hours), fills (60-90 min), and quick services (30 min). Prevent overbooking.
Quick Booking & Walk-ins
- Fast booking and walk-in process for quick-turnover services like brow shaping—as simple as two clicks.
Appointment History & Tracking
- Track when clients are due for fills. View full appointment history for consistent service delivery.
Technician Performance Reports
- 9 detailed reports including technician utilisation, service revenue, and cancellation tracking.
Streamline Your Lash & Brow Studio
Lash and brow studios using Bella Booking benefit from no-show protection with deposits for full sets, detailed preference tracking with before/after photos, and automated fill reminders. Our reporting helps you track technician performance and service revenue.
FAQ
Frequently asked questions
How do deposits work for lash services?
On the Professional plan, require deposits (fixed amount like $50, or percentage like 25%) for expensive full lash sets whilst keeping quick services like brow shaping deposit-free. Set service-specific cancellation policies with automatic refunds via Stripe.
Can we store before/after photos?
Yes. Attach photos to client profiles to document lash work and track preferences. Supported formats include JPG, PNG, and WEBP (max 5MB each). Photos are stored securely and accessible during appointments.
How do we manage regular clients who need frequent fills?
Track client appointment history to see when clients last had lash fills. The system shows all past appointments, making it easy to identify clients due for fills. Send automated reminders and let clients book their next fill online.
Can we track client preferences like lash style and curl?
Yes. Store detailed preferences including lash style (classic, hybrid, volume), curl type, length, and brow shape. Notes are accessible when booking appointments for consistent service every visit.
How do automated reminders work?
Configure SMS and email reminders before appointments. Customise templates with variables like client name, date, time, and services. Remind clients when they are due for lash fills based on their last appointment.
Can clients book online after hours?
Yes. Your branded booking page is available 24/7. Clients can view availability and book their next fill or appointment anytime, reducing phone calls during busy periods.
How does service duration management work?
Set accurate durations for each service: full sets (2-3 hours), fills (60-90 minutes), brow services (30 minutes). The system blocks appropriate time and prevents overbooking technicians.
What reports are available?
Nine reports including Appointments Summary, Cancellations, Sales Summary, Technician Sales, Technician Utilisation, and more. All support date filtering and CSV export.
Explore Features
Everything you need to run your lash & brow studio
Ready to improve your lash & brow studio business?
See how Bella Booking can help you manage your lash & brow studio business more efficiently.
Australian-owned business. Sydney-based support team.