Bella Booking
Bella Booking
vs
S
Shortcuts

Pure cloud. Transparent pricing. No sales calls needed.

An honest comparison to help you choose the right salon software for your business.

Last updated: February 2026
Try Bella Booking free

Quick facts at a glance

A side-by-side overview of key differences

Prices shown in AUD (inc. GST)

Feature
Bella Booking
Shortcuts
Founded
2024
2002
Headquarters
Sydney, Australia
Australia
Best for
Small to medium beauty businesses (up to 20 team members per location)
Hair salons, barbers, beauty clinics, nail bars, multi-site brands
Monthly Pricing
Starter/Professional
Per their pricing model
Solo (1 team member)
A$25
$$$ (Custom quote)
6 team members
A$79
$$$ (Custom quote)
12 team members
A$79
$$$ (Custom quote)
Commission
0% (never)
0% — "no new client fees" (per website)

Bella Booking: Starter plan for 1-3 team members, Professional for 4+ (unlimited). Competitor pricing from official sources, verified January 2026.

Which is right for you?

An honest look at when each platform makes sense

Consider Bella Booking if...

  • Transparent pricing published on website — no sales calls needed
  • Pure cloud — access from any device, no installation required
  • Online booking included on all plans (Shortcuts requires Climb+)
  • Deposit collection (Starter and above, Shortcuts requires Climb+)
  • Walk-in management on all plans (Shortcuts requires Climb+)
  • Waitlist management included (not available on Shortcuts)
  • SMS reminders included (50-500/month) — no bundles to purchase
  • Free data migration assistance
  • Simple, modern interface designed for ease of use
  • Family/dependent booking (not available on Shortcuts)
  • Client reviews included (Professional plan)
  • Loyalty programme included (Professional plan)
  • Attendance tracking with time clock and PIN
  • AI Assistant for business insights (Beta)
  • No contract lock-in
  • Client confirmation system with one-click links
  • Service-level deposit and cancellation policy overrides

Consider Shortcuts if...

  • You want 24/7 local Australian phone support
  • You need an established platform with a long track record
  • Multi-site centralised management is essential
  • You need Reserve with Google for appointment bookings
  • Visual treatment records and contraindications are important
  • You prefer a hybrid cloud/on-premise setup
  • Xero integration for accounting is a must-have

We believe in helping you find the right fit, even if it's not us.

Detailed feature comparison

A comprehensive look at what each platform offers

Available
Partial / Limited
Not available

Scheduling & Booking

Feature
Bella Booking
Shortcuts
Online booking (24/7)
24/7 self-service
Climb and Summit tiers only
Appointment scheduling
Drag-and-drop, Find a Time, gap-fill scoring
Colour-coded calendar
Multi-service booking
Multi-staff parallel appointments
Multi-team-member simultaneous services
Waitlist management
Incomplete booking recoveryShortcuts has no documented abandoned booking recovery. Bella captures drafts and provides a Follow-ups panel for follow-up.
Auto-capture + SMS/email reminder + Follow-ups panel with "Book for client" action
Walk-in management
Climb and Summit tiers only
Reserve with Google
Self check-in
Processing time (bookable gap)
Bookable gap — client stays, team member free for other appointments
Basic gap between services
Buffer time before/after
Before & after — blocks team member and resource for setup/cleanup
Location-level timing defaultsNo competitor offers location-level default timings with per-service inheritance
Location-level defaults with per-service overrides and inheritance

Client Management

Feature
Bella Booking
Shortcuts
Client CRM
Profiles, history, notes, documents
Client profiles and history
Client history & notes
Visual treatment records
Summit tier only
Custom client forms
Form builder with 8 field types including signatures, auto-send before appointments
Contraindications tracking

Team Management

Feature
Bella Booking
Shortcuts
Team scheduling
1 for solo, up to 3 for starter, unlimited for professional
Employee rostering
Role permissions
4 customisable roles, 30+ granular permissions across 15 modules
Staff pricing tiers
Customisable pricing tiers (e.g. Junior/Senior/Master)
Staff performance tracking

Payments & POS

Feature
Bella Booking
Shortcuts
Integrated EFTPOS/payments
Software-based checkout — cash, card, or Card on File (charge saved cards via Stripe); no integrated card reader
Via ShortcutsPay
Online booking deposits
Fixed amount or percentage
Climb and Summit tiers only
Gift cards (physical & digital)
Digital gift cards with both amount-based and service-based, with Stripe payment
Climb and Summit tiers only
Service series packs
Service bundles only
Summit tier only
Service add-ons
Optional or required per service, single/multi-select, price and duration
Required services for online bookings
Product & retail sales

Communication & Marketing

Feature
Bella Booking
Shortcuts
SMS confirmations
50-500/month included
Included on all plans
Email/SMS marketing
Climb and Summit tiers; Marketing Plus is an add-on
Custom message templates
With variables ({{FirstName}}, etc.)
Targeted promotions
Summit tier only

Business Management

Feature
Bella Booking
Shortcuts
Sales tracking
Stock management
Climb and Summit tiers only
Reporting & analytics
8 basic reports all plans; 14 total with 6 advanced on Professional; custom reports upon request (Professional)
50+ reports (claimed)
Business benchmarking
Summit tier only
Multi-location support
Per-location databases, copy services between locations
Centralised multi-site management

Platform & Support

Feature
Bella Booking
Shortcuts
Cloud-based (fully)
Pure cloud — access from anywhere
Hybrid cloud/on-premise architecture
Mobile app for clients
PWA — installable on mobile
Standard guest app; branded app on Summit
Mobile reports
Responsive web
Via My Salon app
Australian support team
Sydney-based, global support
24/7 local phone support
Easy onboarding
1-on-1 setup and data migration assistance
Onboarding included
Free data migration
Not stated on website
Transparent pricing
Published on website
Contact sales for a quote

Unique Features

Feature
Bella Booking
Shortcuts
Family/dependent booking
Book for children, partners, parents, pets, and more
Loyalty programme
Professional plan
Attendance tracking (time clock)
Time clock with PIN, Professional plan
AI Assistant
All plans
Resource management (rooms, equipment)
Capacity controls, auto-assignment, scheduler resource view
Summit tier only
Automatic waitlist slot matching
Automatic matching with team notifications
Activity logging (audit trail)
Full appointment audit trail
Multi-service appointment grouping
Grouped on scheduler with full-details tooltip
Client reviews
Verified appointments, AI moderation, Professional plan
Digital tipping
Clients tip team members after appointments via Stripe
Command palette (global search)
Cmd+K global search and navigation
Service variants with client eligibility
Named variations with per-variant pricing, duration, timing, and client eligibility (first-time/returning)

Integrations

Feature
Bella Booking
Shortcuts
Xero integration
ANZ only, add-on
Shopify integration
Add-on
Mailchimp integration
Add-on

Pricing breakdown

What you'll actually pay

Prices shown are starting prices and include GST. Bella Booking Starter includes up to 3 team members; Professional includes unlimited team members. Competitor pricing may vary based on team size.

Bella Booking

Solo (1 team member)A$25
6 team membersA$79
12 team membersA$79
Commission on bookings0%
Payment processing (when used)
2.7% + A$0.301.7% + A$0.30 (Stripe) + 1% (Bella Booking)
SMS reminders50-500/mo included

Solo (1 team): A$25/month AUD • Starter (1-3 team): A$47/month AUD • Professional (4+): A$79/month AUD

Shortcuts

Solo (1 team member)Custom quote
6 team membersCustom quote
12 team membersCustom quote
Pricing modelCustom quote — 3 tiers (Base, Climb, Summit)
Commission0% — "no new client fees" (per website)
Payment processing (when used)Integrated EFTPOS via ShortcutsPay

Additional costs to consider

  • SMS bundles (additional cost)
  • Marketing Plus add-on (additional cost)
  • Xero integration add-on (additional cost)
  • Shopify integration add-on (additional cost)
  • Branded guest app add-on (Summit or add-on)

Pricing information based on publicly available data as of February 2026. Visit each provider's website for current pricing.

What Shortcuts does well

We believe in honest comparisons. Here's what Shortcuts excels at:

  • 1Australian company with 24/7 local phone support
  • 2Established platform with 14,000+ businesses
  • 3Extensive reporting (50+ reports claimed)
  • 4Multi-site management with centralised control
  • 5Reserve with Google integration
  • 6Integrated EFTPOS terminal support (ShortcutsPay)
  • 7Visual treatment records and contraindications (Summit)
  • 8Xero and Shopify integrations available as add-ons

Shortcuts might be better if...

We believe in helping you find the right solution, even if it's not us. Here are some scenarios where other options might serve you better:

  • 124/7 local Australian phone support
  • 2Established platform (since 2002) with 14,000+ businesses
  • 3Reserve with Google integration
  • 4Visual treatment records and contraindications (Summit)
  • 5Xero integration for Australian accounting

Still not sure? - we'll give you an honest assessment of whether Bella Booking is right for your business.

Switching from Shortcuts?

We make it easy. Free data migration and 1-on-1 onboarding included with every plan.

Free data migration
1-on-1 onboarding included
No credit card required
Start your free trial

See full switching guide from Shortcuts

How to switch from Shortcuts

Step-by-step guide to export your data and move to Bella Booking. We offer free data migration and 1-on-1 onboarding with every plan.

Estimated time: 1–2 hours
  1. 1

    Export your client list

    Go to Tools > Marketing > select the fields you want to include > click Compute > click Done > save the file. The export is a TXT file — open it in Excel using the Text Import Wizard with comma/space delimiters, then save as an Excel workbook.

  2. 2

    Export reports (optional)

    Shortcuts reports can be exported as PDF. Navigate to the relevant report section and use the print or export option. For data in a spreadsheet format, contact Shortcuts support to request a data extract — or send us a screenshot and we will work from that.

  3. 3

    Send your exports to Bella Booking

    Email your exported files to our onboarding team. We will import your clients, validate the data, and help set up your services and team schedules.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, follow-ups) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months) — our migration team will ensure no notifications are sent accidentally.

Good to know

The client export produces a TXT file (not CSV or Excel natively) — it requires manual conversion via Excel's Text Import Wizard. Bulk appointment history export is not publicly documented.

Official export documentation: Shortcuts help centre

Can't export your data?

No problem — we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything — included free with every plan. We accept data in any format — CSV, Excel, screenshots, photos, links, or anything else you can send.

Sources: Information gathered from www.shortcuts.com.au. Last verified: February 2026.

Found an error? and we'll correct it promptly.

Important Notice

The information about Shortcuts on this page is based on publicly available data as of February 2026 and is provided for general comparison purposes only. Pricing, features, and policies may change at any time without notice. We make reasonable efforts to keep this information accurate, but we cannot guarantee its completeness or current accuracy.

Always verify directly with Shortcuts before making any business decisions. This comparison reflects our understanding and may not capture all nuances of their offerings.