Bella Booking
Bella Booking
vs
B
Booksy

Keep 100% of what you earn.

An honest comparison to help you choose the right salon software for your business.

Last updated: January 2026
Try Bella Booking free

Quick facts at a glance

A side-by-side overview of key differences

Prices shown in AUD (inc. GST)

Feature
Bella Booking
Booksy
Founded
2024
2014
Headquarters
Sydney, Australia
San Francisco, USA (Polish origins)
Best for
Small to medium beauty businesses (up to 20 team members per location)
Barbershops, stylists, nail techs, beauty professionals
Monthly Pricing
Starter/Professional
Per their pricing model
Solo (1 team member)
A$25You save
A$33+A$8/mo
6 team members
A$79You save
A$143+A$64/mo
12 team members
A$79You save
A$275+A$196/mo
Commission
0% (never)
0%

Bella Booking: Starter plan for 1-3 team members, Professional for 4+ (unlimited). Competitor pricing from official sources, verified January 2026. Bella Booking features updated April 2026.

Which is right for you?

An honest look at when each platform makes sense

Consider Bella Booking if...

  • No commission ever (0% vs 30% Boost)
  • SMS reminders included (50-500/month)
  • Transparent pricing without confusing tiers
  • Sydney-based company with global support
  • Easy personal onboarding
  • Free data migration assistance
  • Better product inventory management
  • Family/dependent booking (not available on Booksy)
  • Client reviews included (Professional plan)
  • Loyalty programme included (Professional plan)
  • AI Assistant for business insights (Beta)
  • Customisable pricing tiers for staff levels
  • Client confirmation system with one-click links
  • Service-level deposit and cancellation policy overrides
  • 20+ reports with charts and comparison mode

Consider Booksy if...

  • You prioritise client app experience
  • You're a barbershop wanting marketplace exposure
  • Client discovery is important (and you're okay with 30% Boost commission)
  • You offer mobile/traveling services
  • Social media marketing integration is important
  • You want an online portfolio
  • You prioritise client-facing experience over back-office features

We believe in helping you find the right fit, even if it's not us.

Detailed feature comparison

A comprehensive look at what each platform offers

Available
Partial / Limited
Not available

Scheduling & Booking

Feature
Bella Booking
Booksy
Online booking (24/7)
24/7 self-service
Appointment scheduling
Drag-and-drop, Find a Time, gap-fill scoring
Multi-service booking
Combo services
Service add-ons
Optional or required per service, single/multi-select, price and duration
Multi-staff parallel appointments
Multi-team-member simultaneous services
Combo services with parallel mode
Waitlist management
Incomplete booking recoveryBooksy does not capture mid-funnel booking drop-offs. Bella auto-captures drafts and enables follow-up with resume links.
Auto-capture + SMS/email reminder + Follow-ups panel with "Book for client" action
Walk-in management
Mobile services (travel radius)
Processing time (bookable gap)
Bookable gap — client stays, team member free for other appointments
Buffer time before/after
Before & after — blocks team member and resource for setup/cleanup
Location-level timing defaultsNo competitor offers location-level default timings with per-service inheritance
Location-level defaults with per-service overrides and inheritance
Schedule optimisation
3 modes: Show All, Reduce Gaps, Eliminate Gaps — per location
Boost feature for marketing empty slots. Gap processing time. No client-facing slot restriction modes
Find a Time wizard
Availability-first wizard with cross-day browsing and gap-fill scoring (Best fit / Great fit / Good fit)
Incomplete booking recovery
Auto-capture + SMS/email reminder + Follow-ups panel with "Book for client" action

Client Management

Feature
Bella Booking
Booksy
Client CRM
Profiles, history, notes, documents
Detailed client cards
Client history & notes
Client tagging
Client segmentation

Team Management

Feature
Bella Booking
Booksy
Team scheduling
1 for solo, up to 3 for starter, unlimited for professional
Role permissions
4 customisable roles, 30+ granular permissions across 15 modules
Staff pricing tiers
Customisable pricing tiers (e.g. Junior/Senior/Master)
Service-level pricing

Payments & POS

Feature
Bella Booking
Booksy
Online payments
All plans, via Stripe. Optional fee passing to clients
Deposit collection
Fixed amount or percentage
No-show protection
Via cancellation policies
Gift cards
Digital gift cards with both amount-based and service-based, with Stripe payment
Mobile payments
Afterpay / Buy Now Pay Later
Afterpay / Clearpay BNPL for deposits, gift cards, and packages (AU, NZ, US, CA, UK)
Discount reasons at checkout
Discount reasons at checkout with Discount Summary report
Manual discount at checkout — no reasons or dedicated reporting
Gift card online redemption
Clients apply gift cards at online booking payment step
Gift cards redeemable online and in-app

Communication

Feature
Bella Booking
Booksy
SMS remindersBella includes 50-500 SMS/month; Booksy charges extra
50-500/month included
Additional charges apply
Email reminders
Email/SMS marketing
Blast messaging
Social media integration
Post creation tools
Two-way SMS messagingMessage Blasts are one-way only — clients cannot reply
Dedicated number, threaded inbox, auto-handling replies (Messages Plus add-on)
Dedicated business phone number
Own local business number — clients see your number, not a platform number (Messages Plus add-on)
Auto-reply handling
Keyword-based: YES/Y auto-confirms, STOP unsubscribes, NO flags for follow-up
Bulk SMS campaigns
Bulk SMS campaigns with audience filtering (Messages Plus add-on)
Message Blast for promotions. Automated reactivation and birthday campaigns

Business Management

Feature
Bella Booking
Booksy
Sales tracking
Product inventory
Limited
Reporting & analytics
8 basic reports all plans; 21 total with advanced reports on Professional; custom reports upon request (Professional)

Platform & Support

Feature
Bella Booking
Booksy
Mobile apps
PWA — installable on mobile
Highly-rated client app
Multi-location support
Per-location databases, copy services between locations
Client marketplace
Booksy marketplace
Boost (paid promotion)
30% commission on new clients
Australian support team
Sydney-based, global support
Easy onboarding
1-on-1 setup and data migration assistance
Free data migration

Unique Features

Feature
Bella Booking
Booksy
Family/dependent booking
Book for children, partners, parents, pets, and more
AI Assistant
All plans
Automatic waitlist slot matching
Automatic matching with team notifications
Activity logging (audit trail)
Full appointment audit trail
Multi-service appointment grouping
Grouped on scheduler with full-details tooltip
Attendance tracking (time clock)
Time clock with PIN, Professional plan
Client reviews
Verified appointments, AI moderation, Professional plan
Built-in client reviews
Online portfolio
Showcase your work
Social media post creator
Digital tipping
Clients tip team members after appointments via Stripe
Digital forms (intake, consent)
Form builder with 8 field types including signatures, auto-send before appointments
Command palette (global search)
Cmd+K global search and navigation
Service variants with client eligibility
Named variations with per-variant pricing, duration, timing, and client eligibility (first-time/returning)
Dark mode
Full dark theme with one-click toggle
Real-time dashboard updates
Instant push via SignalR — no page refresh
Push notifications via Booksy Biz app — web dashboard refresh not confirmed
Client bulk actions
Multi-select for bulk announcements and email copy, persists across pages
AI business digest
Weekly AI-generated performance summary with actionable insights

Pricing breakdown

What you'll actually pay

Prices shown are starting prices and include GST. Bella Booking Starter includes up to 3 team members; Professional includes unlimited team members. Competitor pricing may vary based on team size.

Bella Booking

Solo (1 team member)A$25
6 team membersA$79
12 team membersA$79
Commission on bookings0%
Payment processing (when used)
2.7% + A$0.301.7% + A$0.30 (Stripe) + 1% (Bella Booking)
SMS reminders50-500/mo included

Solo (1 team): A$25/month AUD • Starter (1-3 team): A$47/month AUD • Professional (4+): A$79/month AUD

Booksy

Solo (1 team member)A$33
6 team membersA$143
12 team membersA$275
Pricing model$29.99 (first user) + $20/additional user
Commission0%
Payment processing (when used)2.49% + A$0.25 (estimated, incl. GST)

Additional costs to consider

  • Boost (promoted listings): varies
  • Additional SMS charges
  • Transaction fees on payments

Pricing information based on publicly available data as of January 2026. Visit each provider's website for current pricing.

Cost comparison by team size

Team Size Pricing Comparison

Monthly cost for different numbers of bookable team members

Note: "Team members" means bookable staff

Team member limits apply to staff who can be booked for appointments. Non-bookable users (receptionists, managers who don't take appointments) don't count toward limits.

Team SizeBella BookingBooksySavings with Bella
1 person
$25/mo(Solo)
$30/mo

$29.99 (solo)

Save $5/mo
3 people
$47/mo(Starter)
$70/mo

$29.99 + (2 × $20) = $69.99

Save $23/mo
6 people
$79/mo(Professional)
$130/mo

$29.99 + (5 × $20) = $129.99

Save $51/mo
12 people
$79/mo(Professional)
$250/mo

$29.99 + (11 × $20) = $249.99

Save $171/mo

Annual savings with Bella Booking

For a team of 6-12 bookable members

Up to $2052

per year

Sources:

Bella Booking: Official pricing (Starter $47/mo, Professional $79/mo)

Booksy: Official pricing page • Last verified: January 2026

Pricing may change. Please verify current prices on official websites before making decisions.

What Booksy does well

We believe in honest comparisons. Here's what Booksy excels at:

  • 1Dedicated client-facing mobile app
  • 2Marketplace for client discovery
  • 3Popular amongst barbershops and stylists
  • 4Social media integration and post creation
  • 5Online portfolio to showcase work
  • 6Mobile services support (travel radius)
  • 7Marketing tools included

Booksy might be better if...

We believe in helping you find the right solution, even if it's not us. Here are some scenarios where other options might serve you better:

  • 1Dedicated client-facing mobile app
  • 2Marketplace for client discovery (if willing to pay commission)
  • 3Online portfolio showcase
  • 4Social media post creation tools
  • 5Mobile services with travel radius

Still not sure? - we'll give you an honest assessment of whether Bella Booking is right for your business.

Switching from Booksy?

We make it easy. Free data migration and 1-on-1 onboarding included with every plan.

Free data migration
1-on-1 onboarding included
No credit card required
Start your free trial

See full switching guide from Booksy

How to switch from Booksy

Step-by-step guide to export your data and move to Bella Booking. We offer free data migration and 1-on-1 onboarding with every plan.

Estimated time: 1–3 hours (may require waiting for support response)
  1. 1

    Request your client list from Booksy support

    Contact Booksy support at info.us@booksy.com, or use the in-app "?" Help icon > Support > live chat. Request a CSV export of your client list. Self-service export may be available under Customers > Export, but official documentation directs users to contact support.

  2. 2

    Download any available reports

    Check the Reports section in your Booksy dashboard for any downloadable reports (sales, appointments).

  3. 3

    Send your exports to Bella Booking

    Email your exported files to our onboarding team. We will import your clients, validate the data, and help set up your services and team schedules.

  4. 4

    Update your booking links

    Replace your Booksy booking page links on your website, social media, and Google Business Profile with your new Bella Booking link.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, follow-ups) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months) — our migration team will ensure no notifications are sent accidentally.

Good to know

Booksy's self-service data export capabilities are limited. The official help documentation directs users to contact support for a client list CSV. Appointment history and financial data exports are not well documented publicly.

Official export documentation: Booksy help centre

Can't export your data?

No problem — we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything — included free with every plan. We accept data in any format — CSV, Excel, screenshots, photos, links, or anything else you can send.

Sources: Information gathered from www.booksy.com. Last verified: January 2026.

Found an error? and we'll correct it promptly.

Important Notice

The information about Booksy on this page is based on publicly available data as of January 2026 and is provided for general comparison purposes only. Pricing, features, and policies may change at any time without notice. We make reasonable efforts to keep this information accurate, but we cannot guarantee its completeness or current accuracy.

Always verify directly with Booksy before making any business decisions. This comparison reflects our understanding and may not capture all nuances of their offerings.