Bella Booking
Bella Booking
vs
B
Booksy

Bella Booking vs Booksy

Keep 100% of what you earn.

An honest comparison to help you choose the right salon, spa or clinic software for your business - whatever its size.

Last updated: October 2026
Try Bella Booking free

Quick facts at a glance

A side-by-side overview of key differences

Prices shown in AUD (inc. GST)

Feature
Bella Booking
Booksy
Founded
2021
2014
Headquarters
Sydney, Australia
San Francisco, USA (Polish origins)
Best for
Beauty, Wellness & Health Practices - solo practitioners to multi-location groups
Barbershops, stylists, nail techs, beauty professionals
Monthly Pricing
Starter/Professional
Per their pricing model
Solo (1 team member)
A$25You save
A$33+A$8/mo
6 team members
A$99You save
A$143+A$44/mo
12 team members
A$99You save
A$275+A$176/mo
Commission
0% (never)
0%

Bella Booking: Starter plan for 1-3 team members, Professional for 4+ (unlimited). Competitor pricing from official sources, verified October 2026.

Which is right for you?

An honest look at when each platform makes sense

Consider Bella Booking if...

  • No commission ever (0% vs 30% Boost)
  • Transparent pricing without confusing tiers
  • Sydney-based company with responsive support across multiple timezones
  • Easy personal onboarding
  • Free data migration on Starter and Professional
  • Better product inventory management
  • Family/dependent booking (not available on Booksy)
  • Loyalty programme included (Professional plan)
  • Memberships with auto-billing, 9 billing cycles, session tracking, and client self-service portal (Booksy lacks all four)
  • AI Assistant for business insights
  • Customisable pricing tiers for staff levels
  • Client confirmation system with one-click links
  • Service-level deposit and cancellation policy overrides
  • 30 reports with charts and comparison mode
  • Accessibility & personalisation: dark mode, dyslexia-friendly fonts, colour themes, density modes
  • Prepaid packages for selling session bundles upfront
  • Digital forms with e-signatures and auto-send (not available on Booksy)
  • Resource management with capacity controls and auto-assignment
  • Two-way SMS with dedicated business number (Messages Plus add-on)

Consider Booksy if...

  • You prioritise client app experience
  • You're a barbershop wanting marketplace exposure
  • Client discovery is important (and you're okay with 30% Boost commission)
  • You offer mobile/traveling services
  • Social media marketing integration is important
  • You want an online portfolio
  • You prioritise client-facing experience over back-office features

We believe in helping you find the right fit, even if it's not us.

Detailed feature comparison

A comprehensive look at what each platform offers

Available
Partial / Limited
Not available

Scheduling & Booking

Feature
Bella Booking
Booksy
Online booking (24/7)
Available in Bella Booking. 24/7 self-service.
Available in Booksy.
Appointment scheduling
Available in Bella Booking. Drag-and-drop, pick-on-calendar moves with suggested times, Find a time, gap-fill scoring.
Available in Booksy.
Multi-service booking
Available in Bella Booking.
Available in Booksy. Combo services.
Service add-ons
Available in Bella Booking. Optional or required per service, single/multi-select, price and duration.
Available in Booksy.
Multi-staff parallel appointments
Available in Bella Booking. Multi-team-member simultaneous services.
Available in Booksy. Combo services with parallel mode.
Waitlist management
Available in Bella Booking.
Available in Booksy.
Incomplete booking recoveryBooksy does not capture mid-funnel booking drop-offs. Bella auto-captures drafts and enables follow-up with resume links.
Available in Bella Booking. Auto-capture + SMS/email reminder + Waitlist panel with "Book for client" action.
Not available in Booksy.
Walk-in management
Available in Bella Booking.
Available in Booksy.
Mobile services (travel radius)
Not available in Bella Booking.
Available in Booksy.
Processing time (bookable gap)
Available in Bella Booking. Bookable gap - client stays, team member free for other appointments.
Not available in Booksy.
Buffer time before/after
Available in Bella Booking. Before & after - blocks team member and resource for setup/cleanup.
Not available in Booksy.
Location-level timing defaultsNo competitor offers location-level default timings with per-service inheritance
Available in Bella Booking. Location-level defaults with per-service overrides and inheritance.
Not available in Booksy.
Schedule optimisation
Available in Bella Booking. 3 modes: Show All, Reduce Gaps, Eliminate Gaps - per location.
Partly available in Booksy. Boost feature for marketing empty slots. Gap processing time. No client-facing slot restriction modes.
Find a time wizard
Available in Bella Booking. Availability-first wizard with cross-day browsing and gap-fill scoring (Best fit / Great fit / Good fit).
Not available in Booksy.

Client Management

Feature
Bella Booking
Booksy
Client CRM
Available in Bella Booking. Profiles, history, notes, documents.
Available in Booksy. Detailed client cards.
Client history & notes
Available in Bella Booking.
Available in Booksy.
Client tagging
Available in Bella Booking. Free-text client tags to filter the client list and target campaigns.
Available in Booksy. Client segmentation.

Team Management

Feature
Bella Booking
Booksy
Team scheduling
Available in Bella Booking. 1 for solo, up to 3 for starter, unlimited for professional.
Available in Booksy.
Role permissions
Available in Bella Booking. 4 built-in roles (3 customisable), 50+ granular permissions across 19+ modules.
Available in Booksy.
Staff pricing tiers
Available in Bella Booking. Customisable pricing tiers (e.g. Junior/Senior/Master).
Partly available in Booksy. Service-level pricing.

Payments & POS

Feature
Bella Booking
Booksy
Online payments
Available in Bella Booking. All plans, via Stripe.
Available in Booksy.
Deposit collection
Available in Bella Booking. Fixed amount or percentage; part and full payments before the appointment.
Available in Booksy.
No-show protection
Available in Bella Booking. Via cancellation policies.
Available in Booksy.
Gift cards
Available in Bella Booking. Digital gift cards, both amount-based and service-based, with Stripe payment (Professional plan).
Available in Booksy.
Mobile payments
Available in Bella Booking.
Available in Booksy.
Afterpay / Buy Now Pay Later
Available in Bella Booking. Afterpay / Clearpay BNPL for deposits, gift cards, and packages (AU, NZ, US, CA, UK).
Not available in Booksy.
Discount reasons at checkout
Available in Bella Booking. Discount reasons at checkout with Discount summary report.
Partly available in Booksy. Manual discount at checkout: no reasons or dedicated reporting.
Gift card online redemption
Available in Bella Booking. Clients apply gift cards at online booking payment step.
Available in Booksy. Gift cards redeemable online and in-app.
Memberships
Available in Bella Booking. Recurring plans with Stripe billing, 9 billing cycles, benefits with session tracking, online purchase, pause/resume.
Partly available in Booksy. No auto-billing, no online purchase, no session tracking.

Communication

Feature
Bella Booking
Booksy
SMS remindersBella includes 50-500 SMS credits/month; Booksy charges extra
Available in Bella Booking. 50-500/month included.
Available in Booksy. Additional charges apply.
Email reminders
Available in Bella Booking.
Available in Booksy.
Email/SMS marketing
Available in Bella Booking. Email campaigns with audience filters, branded composer or your own HTML (paste a Canva Email design), open/click tracking - unlimited within Messages Plus (fair use).
Available in Booksy. Blast messaging.
Social media integration
Not available in Bella Booking.
Available in Booksy. Post creation tools.
Two-way SMS messagingMessage Blasts are one-way only: clients cannot reply
Available in Bella Booking. Dedicated number, threaded inbox, auto-handling replies (Messages Plus add-on).
Not available in Booksy.
Dedicated business phone number
Available in Bella Booking. Your own business number - clients see your number, not a platform number (Messages Plus add-on).
Not available in Booksy.
Auto-reply handling
Available in Bella Booking. Keyword-based: YES/Y confirms (your own Confirmed message replies), NO flags for follow-up or cancels per your setting, STOP unsubscribes.
Not available in Booksy.
Bulk SMS campaigns
Available in Bella Booking. SMS and email campaigns with audience filtering (incl. birthdays this month/week) and scheduling (Messages Plus add-on).
Available in Booksy. Message Blast for promotions. Automated reactivation and birthday campaigns.

Business Management

Feature
Bella Booking
Booksy
Sales tracking
Available in Bella Booking.
Available in Booksy.
Product inventory
Available in Bella Booking.
Partly available in Booksy. Limited.
Reporting & analytics
Available in Bella Booking. core reports all plans; 30 total with advanced reports on Professional; custom reports upon request (Professional).
Available in Booksy.
Online booking analytics
Available in Bella Booking. Native: traffic sources, drop-off funnel & visit-to-booking conversion - all plans, no Google Analytics.
Partly available in Booksy. Partial booking-source data; no booking funnel or visit-to-booking conversion rate..

Platform & Support

Feature
Bella Booking
Booksy
Mobile apps
Partly available in Bella Booking. Installs on your phone from the browser: home-screen icon, full screen, push notifications. Not listed in the app stores.
Available in Booksy. Highly-rated client app.
Multi-location support
Available in Bella Booking. Per-location databases, copy services between locations.
Available in Booksy.
Client marketplace
Not available in Bella Booking.
Available in Booksy. Booksy marketplace.
Boost (paid promotion)
Not available in Bella Booking.
Available in Booksy. One-time 30% of a new Boost client's first visit (up to US$100).
Australian support team
Available in Bella Booking. Sydney-based team, with responsive support across multiple timezones.
Not available in Booksy.
Easy onboarding
Available in Bella Booking. Free setup help on every plan; data migration on Starter and Professional.
Not available in Booksy.
Free data migration
Available in Bella Booking. Starter and Professional.
Not available in Booksy.

Unique Features

Feature
Bella Booking
Booksy
Family/dependent booking
Available in Bella Booking. Book for children, partners, parents, pets, and more.
Not available in Booksy.
AI Assistant
Available in Bella Booking. All plans.
Not available in Booksy.
Automatic waitlist slot matching
Available in Bella Booking. Automatic matching with team notifications.
Not available in Booksy.
Activity logging (audit trail)
Available in Bella Booking. Full appointment audit trail.
Not available in Booksy.
Multi-service appointment grouping
Available in Bella Booking. Grouped on scheduler with full-details tooltip.
Not available in Booksy.
Attendance tracking (time clock)
Available in Bella Booking. Time clock with PIN, Professional plan.
Not available in Booksy.
Client reviews
Available in Bella Booking. Verified appointments, AI moderation, Professional plan.
Available in Booksy. Built-in client reviews.
Online portfolio
Not available in Bella Booking.
Available in Booksy. Showcase your work.
Social media post creator
Not available in Bella Booking.
Available in Booksy.
Digital tipping
Available in Bella Booking. Clients tip team members after appointments via Stripe (Professional plan, via the review-and-tip flow).
Available in Booksy. Post-appointment tipping from the client's phone for up to 30 days, for businesses using Booksy Pay.
Digital forms (intake, consent)
Available in Bella Booking. Form builder with ten field types including signatures and file upload, auto-send before appointments.
Not available in Booksy.
Command palette (global search)
Available in Bella Booking. Cmd+K global search and navigation.
Not available in Booksy.
Service variants with client eligibility
Available in Bella Booking. Named variations with per-variant pricing, duration, timing, available times, and client eligibility (first-time/returning).
Not available in Booksy.
Prerequisite services (consultation first)
Available in Bella Booking. Require a consult (or any service) before a treatment books online - Completed or Booked mode, Any/All, same-cart unlock in Booked mode; the team can override on the dashboard.
Not available in Booksy.
Real-time dashboard updates
Available in Bella Booking. Live updates via SignalR - no page refresh.
Partly available in Booksy. Push notifications via Booksy Biz app; web dashboard refresh not confirmed.
Client bulk actions
Available in Bella Booking. Multi-select for bulk announcements and email copy, persists across pages.
Not available in Booksy.
AI business digest
Available in Bella Booking. Weekly and monthly AI-generated performance summaries with actionable insights.
Not available in Booksy.
Prepaid packages
Available in Bella Booking. Session bundles with online purchase, online redemption, auto-apply at checkout.
Not available in Booksy.
Saved cards / card on file
Available in Bella Booking. Clients save cards; the team charges via card on file at checkout.
Available in Booksy. No-Show Protection saves the client's card and charges a no-show or late-cancellation fee.
Accessibility & personalisation (themes, fonts, density)
Available in Bella Booking. Dark mode, dyslexia-friendly reading fonts, colour themes, density modes, reduced-motion, focus mode.
Not available in Booksy.

Pricing breakdown

What you'll actually pay

Prices shown are starting prices and include GST. Bella Booking Starter includes up to 3 team members; Professional includes unlimited team members. Competitor pricing may vary based on team size.

Bella Booking

Solo (1 team member)A$25
6 team membersA$99
12 team membersA$99
Commission on bookings0%
Payment processing (when used)
2.65% + A$0.301.65% + A$0.30 (Stripe) + 1% (Bella Booking)
SMS reminders50-500/mo included

Solo (1 team): A$25/month AUD โ€ข Starter (1-3 team): A$67/month AUD โ€ข Professional (4+): A$99/month AUD

Booksy

Solo (1 team member)A$33
6 team membersA$143
12 team membersA$275
Pricing model$29.99 (first user) + $20/additional user
Commission0%
Payment processing (when used)2.49% + A$0.25 (estimated, incl. GST)

Additional costs to consider

  • โ€ข Boost (promoted listings): varies
  • โ€ข Additional SMS charges
  • โ€ข Transaction fees on payments

Pricing information based on publicly available data as of October 2026. Visit each provider's website for current pricing.

Cost comparison by team size

Team Size Pricing Comparison

Monthly cost for different team sizes

Note: how team member limits work

Plan limits count the team members on your Bella roster who are on the scheduler or bookable online: front desk, managers and bookkeepers don't count. The comparisons in this table assume everyone listed takes appointments.

Team SizeBella BookingBooksySavings with Bella
1 person
$25/mo(Solo)
$30/mo

$29.99 (solo)

Save $5/mo
3 people
$67/mo(Starter)
$70/mo

$29.99 + (2 ร— $20) = $69.99

Save $3/mo
6 people
$99/mo(Professional)
$130/mo

$29.99 + (5 ร— $20) = $129.99

Save $31/mo
12 people
$99/mo(Professional)
$250/mo

$29.99 + (11 ร— $20) = $249.99

Save $151/mo

Annual savings with Bella Booking

For a team of 6-12 members

Up to $1812

per year

Sources:

Bella Booking: Official pricing (Starter $67/mo, Professional $99/mo)

Booksy: Official pricing page โ€ข Last verified: October 2026

Pricing may change. Please verify current prices on official websites before making decisions.

What Booksy does well

We believe in honest comparisons. Here's what Booksy excels at:

  • 1Dedicated client-facing mobile app
  • 2Marketplace for client discovery
  • 3Popular amongst barbershops and stylists
  • 4Social media integration and post creation
  • 5Online portfolio to showcase work
  • 6Mobile services support (travel radius)
  • 7Marketing tools included

Booksy might be better if...

We believe in helping you find the right solution, even if it's not us. Here are some scenarios where other options might serve you better:

  • 1Dedicated client-facing mobile app
  • 2Marketplace for client discovery (if willing to pay commission)
  • 3Online portfolio showcase
  • 4Social media post creation tools
  • 5Mobile services with travel radius

Still not sure? - we'll give you an honest assessment of whether Bella Booking is right for your business.

Rated 5.0 on Capterra

โ€œTry Bella, You Won't Regret It!โ€
Emma W., Owner Operator ยท Capterra review
โ€œGreat support for small businessโ€
Jalpa P., Owner ยท Capterra review
โ€œUser-friendly and reliable booking system with quick supportโ€
Ricky K., Hair Salon Barber ยท Capterra review

Switching from Booksy?

We make it easy. Free onboarding on every plan, with free data migration on Starter and Professional.

Free data migration on Starter and Professional
Personal onboarding help
No credit card required
Start free trial

See the full guide to switching from Booksy

Still comparing? More Booksy alternatives

How to switch from Booksy

Step-by-step guide to export your data and move to Bella Booking. We offer free onboarding on every plan, and free data migration on Starter and Professional.

Estimated time: 1-3 hours (may require waiting for support response)
  1. 1

    Request your client list from Booksy support

    Contact Booksy support at info.us@booksy.com, or use the in-app "?" Help icon > Support > live chat. Request a CSV export of your client list. Self-service export may be available under Customers > Export, but official documentation directs users to contact support.

  2. 2

    Download any available reports

    Check the Reports section in your Booksy dashboard for any downloadable reports (sales, appointments).

  3. 3

    Send your exports to Bella Booking

    Email your exported files to our onboarding team. We will import your clients, validate the data, and help set up your services and team schedules.

  4. 4

    Update your booking links

    Replace your Booksy booking page links on your website, social media, and Google Business Profile with your new Bella Booking link.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, review requests, reminders to rebook, follow-up messages) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months), and our migration team will ensure no notifications are sent accidentally.

Good to know

Booksy's self-service data export capabilities are limited. The official help documentation directs users to contact support for a client list CSV. Appointment history and financial data exports are not well documented publicly.

Official export documentation: Booksy help centre

Can't export your data?

No problem, we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything. Onboarding help is free on every plan, and data migration is free on Starter and Professional. We accept data in any format: CSV, Excel, screenshots, photos, links, or anything else you can send.

Sources: Information gathered from www.booksy.com. Last verified: October 2026.

Found an error? and we'll correct it promptly.

Important Notice

The information about Booksy on this page is based on publicly available data as of October 2026 and is provided for general comparison purposes only. Pricing, features, and policies may change at any time without notice. We make reasonable efforts to keep this information accurate, but we cannot guarantee its completeness or current accuracy.

Always verify directly with Booksy before making any business decisions. This comparison reflects our understanding and may not capture all nuances of their offerings.