24/7 Online Booking for Your Clients
Let clients book appointments anytime through your branded booking page. Reduce phone calls and accept bookings outside business hours.
Your clients can book appointments at any time through your personalised booking page. The system shows real-time availability based on your team schedules, service durations, and existing appointments. Clients select their preferred services, choose a team member (if you allow it), pick an available time slot, and complete their booking. You receive notifications for new bookings and can review appointments requiring approval. This reduces phone interruptions during busy periods and captures bookings that would otherwise be lost outside business hours.
What's included
Key capabilities of online booking
Branded booking page
Your booking page displays your logo, banner image, and gallery (up to 10 images). Add a custom heading and description.
Real-time availability
Availability updates instantly based on team schedules, existing appointments, and service durations. No double-bookings.
Service bundles
Create package deals combining multiple services with custom pricing. Clients book entire bundles in one transaction.
Multi-service booking
Clients can book multiple services in one appointment. The system calculates total duration and shows only slots that fit.
Team member selection
Optionally let clients choose their preferred stylist, therapist, or technician. Or assign team members automatically.
Booking approval
Require manual approval for online bookings before they are confirmed. Review each request before committing your time.
Client confirmation
Require clients to confirm their appointment before the visit. Unconfirmed appointments are flagged for follow-up.
Minimum notice periods
Set how far in advance clients must book (from immediately to 3 days). Prevents last-minute bookings.
Join waitlist option
When no slots are available, clients can join your waitlist with their preferred times and services.
How online booking works
Client visits your booking page
Share your booking link on your website, social media, or Google Business Profile.
Selects services and team member
Client browses your services, selects what they need, and optionally chooses their preferred team member.
Picks an available time
The system shows only available slots based on real-time availability. Client selects their preferred time.
Booking confirmed or pending
Depending on your settings, the booking is confirmed immediately or held for your approval.
Plan availability
Feature
Starter
Professional
All prices in AUD, GST included. No currency conversion fees.
Frequently asked questions
Can clients book multiple services in one appointment?
Yes. Clients can add multiple services or service bundles to their booking. The system calculates the total duration and only shows time slots that can accommodate all selected services.
How do service bundles work?
Create bundles combining multiple services (e.g., cut + colour + treatment) with custom pricing. You can set gap times between services in a bundle. Clients book the entire bundle in one transaction.
How does client confirmation work?
Set a confirmation window (e.g., 24 hours before appointment). Clients receive a message with a confirmation link. Unconfirmed appointments are flagged so you can follow up. Paying a deposit also counts as confirmation.
Can I require approval before bookings are confirmed?
Yes. Enable "Require Approval for Online Bookings" in your settings. New bookings are held for your review, and clients are notified that their request is pending.
Can I set different booking rules for different services?
Yes. Minimum notice periods, cancellation policies, and payment requirements can be set at the account level and overridden per service.
Related features
Ready to try online booking?
Start your free trial today. No credit card required.
Australian-owned business. Sydney-based support team.