Use Case
Membership & Subscription Management for Salons
Build recurring revenue with automated membership plans, Stripe billing, session tracking, and a client self-service portal.
Memberships turn one-time clients into predictable monthly revenue — but managing them manually means chasing payments, tracking session counts in spreadsheets, and fielding "how many sessions do I have left?" questions. Bella Booking's built-in membership system handles all of this: recurring Stripe billing on 9+ frequency options, automatic session tracking with period resets, online purchase from your booking page, and a My Membership portal where clients view their plan, track sessions, and cancel on their own.
Who this is for
- Salons and studios wanting predictable recurring revenue instead of appointment-by-appointment income
- Businesses offering session-based services (physiotherapy, PT, facials) where clients benefit from regular visits
- Spas and wellness clinics looking to increase client retention with membership perks
- Any beauty or wellness business wanting to sell memberships online without third-party subscription tools
Common challenges
Unpredictable revenue from appointment-only income
Without memberships, revenue depends entirely on individual bookings. Quiet weeks hit hard, and there's no baseline to forecast against.
Manual billing and payment chasing
Managing recurring payments through manual invoicing or separate subscription tools creates admin overhead and leads to missed or late payments.
Session tracking in spreadsheets
When clients have included sessions, tracking usage manually is error-prone. Staff waste time checking "how many sessions are left?" and clients lose trust when counts are wrong.
No self-service for members
Clients call or message to check their membership status, remaining sessions, or billing dates. Every enquiry adds to your admin load.
How Bella Booking helps
Automated Stripe billing with 9 frequencies
Learn moreSet up memberships with weekly, fortnightly, monthly, quarterly, or annual billing — nine options in total. Stripe handles recurring charges automatically. No manual invoicing.
Multi-benefit membership plans
Learn moreEach plan can include multiple benefits — discounts on services, included sessions with auto-tracking, or unlimited access. Mix and match to create VIP, standard, or intro-level tiers.
Online purchase via your booking page
Learn moreClients browse and purchase memberships directly from your online booking page. Payment is processed through Stripe Checkout — no separate platform needed.
Session tracking with automatic resets
Learn moreWhen a plan includes sessions (e.g. "4 facials per month"), usage is tracked automatically. Session counts reset each billing period. Staff and clients always see the correct balance.
My Membership client portal
Learn moreClients view their plan details, remaining sessions, and next charge date through the My Membership portal. They can cancel their own membership online — no phone call needed.
Pause, resume, and flexible cancellation
Learn moreTeam members can pause a client's membership from the dashboard (e.g. during holidays) and resume it when ready. Clients can cancel their own membership from the online portal. Attach terms and conditions that clients must accept before purchasing.
Simple pricing
A salon with 4 team members pays just
A$79/month
Professional plan · No per-seat fees · No commission
See full pricing detailsFrequently asked questions
How many membership plans can I create?
There is no limit. Create as many plans as you need — VIP monthly, casual weekly, intro packages, unlimited access tiers. Each plan has its own pricing, benefits, and billing frequency.
Can clients buy memberships online?
Yes. Memberships appear on your online booking page. Clients select a plan, review the benefits and terms, and pay via Stripe Checkout. The membership activates once the first payment is confirmed.
How does session tracking work?
When a membership includes sessions (e.g. "4 massages per month"), each checkout automatically deducts from the allowance. Counts reset at the start of each billing period. Both staff and clients see remaining sessions.
Can clients pause their membership?
Pausing is managed by team members from the business dashboard. Billing stops and session counters are preserved until the membership is resumed. Clients can cancel their own membership from the online portal.
What billing frequencies are available?
Nine options: weekly, fortnightly, every 4 weeks, monthly, every 6 weeks, every 2 months, quarterly, every 6 months, and annually. Monthly bills on the same calendar date; every 4 weeks bills every 28 days.
Can I attach terms and conditions?
Yes. Attach terms and conditions that clients must review and accept before purchasing a membership. The acceptance is recorded for your records.
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