Bella Booking
Bella Booking
vs
K
Kitomba

Modern cloud software with transparent pricing.

An honest comparison to help you choose the right salon software for your business.

Last updated: 2026-03-07
Try Bella Booking free

Quick facts at a glance

A side-by-side overview of key differences

Prices shown in AUD (inc. GST)

Feature
Bella Booking
Kitomba
Founded
2024
2001
Headquarters
Sydney, Australia
New Zealand
Best for
Small to medium beauty businesses (up to 20 team members per location)
Hair salons, beauty salons, barbers, and spas in AU, NZ, and UK
Monthly Pricing
Starter/Professional
Per their pricing model
Solo (1 team member)
A$25
$$$ (Custom quote)
6 team members
A$79
$$$ (Custom quote)
12 team members
A$79
$$$ (Custom quote)
Commission
0% (never)
0%

Bella Booking: Starter plan for 1-3 team members, Professional for 4+ (unlimited). Competitor pricing from official sources, verified January 2026.

Which is right for you?

An honest look at when each platform makes sense

Consider Bella Booking if...

  • Transparent, published pricing — no need to contact sales for a quote
  • Flat-rate unlimited team members at A$79/month (Professional plan)
  • SMS reminders included (50-500/month) — no per-message charges
  • AI assistant for business insights (Bella AI)
  • Free 14-day trial with no credit card required
  • Modern, clean interface built with current web technologies
  • Waitlist management with automatic slot matching
  • Client reviews included (Professional plan)
  • Family and dependent booking support
  • Client document storage (PDF, images)
  • No lock-in contracts — cancel anytime
  • 19 reports with charts and comparison mode
  • Digital tipping included (not available on Kitomba)
  • Prepaid packages for selling session bundles upfront
  • Digital forms with electronic signatures (intake, consent)

Consider Kitomba if...

  • You need integrated payroll and staff KPI tracking
  • Gift vouchers are essential to your business
  • You prefer a long-established provider with deep industry roots in ANZ
  • You need email marketing campaigns built into your salon software

We believe in helping you find the right fit, even if it's not us.

Detailed feature comparison

A comprehensive look at what each platform offers

Available
Partial / Limited
Not available

Scheduling & Booking

Feature
Bella Booking
Kitomba
Online booking (24/7)
24/7 self-service
Kitomba Online Bookings
Appointment scheduling
Drag-and-drop
Appointment book with colour coding
Multi-service booking
Service add-ons
Optional or required per service, single/multi-select, price and duration
Required follow-on services only
Multi-staff parallel appointments
Multi-team-member simultaneous services
Waitlist management
Walk-in management
Recurring appointments
Rebooking support
Processing time (bookable gap)
Bookable gap — client stays, team member free for other appointments
Basic gap between services
Buffer time before/after
Before & after — blocks team member and resource for setup/cleanup
Location-level timing defaultsNo competitor offers location-level default timings with per-service inheritance
Location-level defaults with per-service overrides and inheritance

Client Management

Feature
Bella Booking
Kitomba
Client CRM
Profiles, history, notes, documents
Client cards with history
Client history
Client notes
Document storage
PDF, DOC, images (5MB max)
Family/dependent booking
Book for children, partners, parents, pets, and more

Payments & POS

Feature
Bella Booking
Kitomba
Online payments
Starter plan and above, via Stripe. Optional fee passing to clients
Via Kitomba Pay
POS / Checkout
Software-based checkout — cash, card, or Card on File (charge saved cards via Stripe); no integrated card reader
Full POS system
Gift cards
Digital gift cards with both amount-based and service-based, with Stripe payment
Physical and digital gift vouchers
Deposit collection
Fixed amount or percentage

Team Management

Feature
Bella Booking
Kitomba
Staff scheduling
Role permissions
4 customisable roles, 30+ granular permissions across 15 modules
Access levels
Payroll integration
Integrated payroll and KPI tracking
Commission tracking

Communication

Feature
Bella Booking
Kitomba
SMS reminders
50-500/month included
SMS at additional cost per message
Email reminders
Email marketing
Campaign tools included

Business Management

Feature
Bella Booking
Kitomba
Reporting
8 basic reports all plans; 14 total with 6 advanced on Professional; custom reports upon request (Professional)
50+ reports
Product inventory
Full stock management
Multi-location
Per-location databases, copy services between locations
Multi-site support
Loyalty programme
Professional plan
Client reviews
Verified appointments, AI moderation, Professional plan

Platform & Support

Feature
Bella Booking
Kitomba
Mobile access
Responsive web
Kitomba 1 app for iOS and Android
AI assistant
All plans
Marketplace
Free trial
14-day free trial, no credit card
No free trial available
Digital tipping
Clients tip team members after appointments via Stripe
Digital forms (intake, consent)
Form builder with 8 field types including signatures, auto-send before appointments
Command palette (global search)
Cmd+K global search and navigation
Service variants with client eligibility
Named variations with per-variant pricing, duration, timing, and client eligibility (first-time/returning)

Pricing breakdown

What you'll actually pay

Prices shown are starting prices and include GST. Bella Booking Starter includes up to 3 team members; Professional includes unlimited team members. Competitor pricing may vary based on team size.

Bella Booking

Solo (1 team member)A$25
6 team membersA$79
12 team membersA$79
Commission on bookings0%
Payment processing (when used)
2.7% + A$0.301.7% + A$0.30 (Stripe) + 1% (Bella Booking)
SMS reminders50-500/mo included

Solo (1 team): A$25/month AUD • Starter (1-3 team): A$47/month AUD • Professional (4+): A$79/month AUD

Kitomba

Solo (1 team member)Custom quote
6 team membersCustom quote
12 team membersCustom quote
Pricing modelCustom quote based on business size
Commission0%
Payment processing (when used)Integrated payments via Kitomba Pay

Additional costs to consider

  • SMS charges (additional cost)
  • Online booking add-on may have additional fees

Pricing information based on publicly available data as of 2026-03-07. Visit each provider's website for current pricing.

What Kitomba does well

We believe in honest comparisons. Here's what Kitomba excels at:

  • 1Established AU/NZ market leader with 20+ years of industry experience
  • 2Integrated payroll and KPI tracking for staff management
  • 3Gift cards (physical and digital)
  • 4Email marketing campaigns built in
  • 550+ reports for deep business analysis
  • 6Native mobile app (Kitomba 1) for iOS and Android
  • 7Strong local support in ANZ region

Kitomba might be better if...

We believe in helping you find the right solution, even if it's not us. Here are some scenarios where other options might serve you better:

  • 1Integrated payroll and KPI tracking for staff
  • 2Physical and digital gift vouchers
  • 3Email marketing campaign tools
  • 450+ detailed reports (vs 19 in Bella)
  • 5Native mobile app (vs PWA)

Still not sure? - we'll give you an honest assessment of whether Bella Booking is right for your business.

Switching from Kitomba?

We make it easy. Free data migration and 1-on-1 onboarding included with every plan.

Free data migration
1-on-1 onboarding included
No credit card required
Start your free trial

See full switching guide from Kitomba

How to switch from Kitomba

Step-by-step guide to export your data and move to Bella Booking. We offer free data migration and 1-on-1 onboarding with every plan.

Estimated time: 2–5 business days (depends on Kitomba support response time)
  1. 1

    Contact Kitomba support to request your data

    Kitomba does not offer publicly documented self-service data export. Contact Kitomba support (phone, email, or chat — available six days a week) and request a full export of your client database, appointment history, and service list.

  2. 2

    Know your rights under the Privacy Act

    Under the Australian Privacy Act, you are entitled to a copy of your client data. Kitomba is obligated to provide this upon request.

  3. 3

    Send your exports to Bella Booking

    Once you receive your data from Kitomba, email the files to our onboarding team. We will import your clients, validate the data, and help set up your services and team schedules.

Good to know

Kitomba does not have publicly documented self-service export steps. Their knowledge base requires a login. Under the Australian Privacy Act, you have the right to request all your data.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything — included free with every plan.

Sources: Information gathered from www.kitomba.com. Last verified: 2026-03-07.

Found an error? and we'll correct it promptly.

Important Notice

The information about Kitomba on this page is based on publicly available data as of 2026-03-07 and is provided for general comparison purposes only. Pricing, features, and policies may change at any time without notice. We make reasonable efforts to keep this information accurate, but we cannot guarantee its completeness or current accuracy.

Always verify directly with Kitomba before making any business decisions. This comparison reflects our understanding and may not capture all nuances of their offerings.