Bella Booking vs Kitomba
Modern cloud software with transparent pricing.
An honest comparison to help you choose the right salon, spa or clinic software for your business - whatever its size.
Quick facts at a glance
A side-by-side overview of key differences
Prices shown in AUD (inc. GST)
Bella Booking: Starter plan for 1-3 team members, Professional for 4+ (unlimited). Competitor pricing from official sources, verified September 2026.
Which is right for you?
An honest look at when each platform makes sense
Consider Bella Booking if...
- Transparent, published pricing — no need to contact sales for a quote
- Flat-rate unlimited team members at A$99/month (Professional plan)
- SMS reminders included (50-500/month) — no per-message charges
- AI assistant for business insights (Bella AI)
- Free 14-day trial with no credit card required
- Modern, clean interface built with current web technologies
- Waitlist management with automatic slot matching
- Client reviews included (Professional plan)
- Family and dependent booking support
- Client document storage (PDF, images)
- No lock-in contracts — cancel anytime
- 30 reports with charts and comparison mode
- Digital tipping included (not available on Kitomba)
- Prepaid packages for selling session bundles upfront
- Native memberships with 9 billing cycles, session tracking, and client self-service portal (Kitomba relies on third-party Salon Pay)
- Digital forms on all Professional plans with e-signatures and frequency control (Kitomba: Platinum/Diamond only)
- Accessibility & personalisation — dark mode, dyslexia-friendly fonts, colour themes, density modes
- Gift card online redemption at booking checkout
- Saved cards and Card on File — charge saved cards at checkout
- Resource management with capacity controls and auto-assignment (not available on Kitomba)
Consider Kitomba if...
- You need integrated payroll and staff KPI tracking
- Physical gift vouchers (printed cards) are important alongside digital
- You prefer a long-established provider with deep industry roots in ANZ
- You need email marketing campaigns built into your salon software
We believe in helping you find the right fit, even if it's not us.
Detailed feature comparison
A comprehensive look at what each platform offers
Scheduling & Booking
Client Management
Payments & POS
Team Management
Communication
Business Management
Platform & Support
Pricing breakdown
What you'll actually pay
Prices shown are starting prices and include GST. Bella Booking Starter includes up to 3 team members; Professional includes unlimited team members. Competitor pricing may vary based on team size.
Bella Booking
Solo (1 team): A$25/month AUD • Starter (1-3 team): A$67/month AUD • Professional (4+): A$99/month AUD
Kitomba
Additional costs to consider
- • SMS charges (additional cost)
- • Online booking add-on may have additional fees
Pricing information based on publicly available data as of September 2026. Visit each provider's website for current pricing.
What Kitomba does well
We believe in honest comparisons. Here's what Kitomba excels at:
- 1Established AU/NZ market leader with 20+ years of industry experience
- 2Integrated payroll and KPI tracking for staff management
- 3Gift cards (physical and digital)
- 4Email marketing campaigns built in
- 550+ reports for deep business analysis
- 6Native mobile app (Kitomba 1) for iOS and Android
- 7Strong local support in ANZ region
Kitomba might be better if...
We believe in helping you find the right solution, even if it's not us. Here are some scenarios where other options might serve you better:
- 1Integrated payroll and KPI tracking for staff
- 2Physical gift vouchers (printed cards) alongside digital
- 3Email marketing campaign tools
- 450+ detailed reports (vs 30 in Bella)
- 5App Store and Google Play apps (Bella installs from the browser instead)
Still not sure? - we'll give you an honest assessment of whether Bella Booking is right for your business.
Rated 5.0 on Capterra
“Great support for small business”
“User-friendly and reliable booking system with quick support”
“Best booking system ever!”
Switching from Kitomba?
We make it easy. Free onboarding on every plan, with free data migration on Starter and Professional.
How to switch from Kitomba
Step-by-step guide to export your data and move to Bella Booking. We offer free onboarding on every plan, and free data migration on Starter and Professional.
- 1
Contact Kitomba support to request your data
Kitomba does not offer publicly documented self-service data export. Contact Kitomba support (phone, email, or chat — available six days a week) and request a full export of your client database, appointment history, and service list.
- 2
Know your rights under the Privacy Act
Under the Australian Privacy Act, you are entitled to a copy of your client data. Kitomba is obligated to provide this upon request.
- 3
Send your exports to Bella Booking
Once you receive your data from Kitomba, email the files to our onboarding team. We will import your clients, validate the data, and help set up your services and team schedules.
A note on appointment history
We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, review requests, reminders to rebook, follow-up messages) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months), and our migration team will ensure no notifications are sent accidentally.
Good to know
Kitomba does not have publicly documented self-service export steps. Their knowledge base requires a login. Under the Australian Privacy Act, you have the right to request all your data.
Can't export your data?
No problem, we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.
Need help with the migration?
Our team will handle the data import, set up your services, and walk you through everything, included free with every plan. We accept data in any format: CSV, Excel, screenshots, photos, links, or anything else you can send.
Sources: Information gathered from www.kitomba.com. Last verified: September 2026.
Found an error? and we'll correct it promptly.
Important Notice
The information about Kitomba on this page is based on publicly available data as of September 2026 and is provided for general comparison purposes only. Pricing, features, and policies may change at any time without notice. We make reasonable efforts to keep this information accurate, but we cannot guarantee its completeness or current accuracy.
Always verify directly with Kitomba before making any business decisions. This comparison reflects our understanding and may not capture all nuances of their offerings.