Streamline Your Nail Salon with Smart Booking
Manage your technicians, appointments, and clients with ease using software designed specifically for nail salons.
Nail salons balance walk-in traffic with scheduled appointments whilst managing multiple technicians and diverse service offerings. Bella Booking provides specialised nail salon software that handles this unique workflow seamlessly. Our platform lets you manage everything from quick polish changes to elaborate nail art sessions, gel manicures, acrylics, pedicures, and spa treatments. Clients can book with their preferred technician, view real-time availability, and receive automated reminders that keep your chairs filled. Track technician performance, manage product inventory, and protect your revenue with customisable cancellation policies and deposit options. Whether you run a boutique nail studio or a high-volume salon with multiple stations, our system scales to meet your needs whilst reducing administrative overhead and maximising your booking efficiency.
Features
Tools for your nail salon business
Designed to address the specific needs of nail salon businesses.
24/7 Online Booking
- Let clients book nail appointments anytime through your branded booking page. Accept bookings outside business hours.
Service Bundles (Mani + Pedi)
- Create package deals combining manicure, pedicure, and add-ons with flexible pricing — set a total price, apply a discount percentage, or offer bundles for free. Show savings to clients during online booking. Run services sequentially or simultaneously with multiple technicians.
Deposits & No-Show Protection
- Collect deposits during booking, set cancellation policies with automatic refunds. Protect your time and revenue.
Client Preferences & Notes
- Track favourite colours, designs, nail shapes, and allergies for each client. Deliver personalised service every visit.
Automated Reminders & Confirmations
- SMS and email reminders with one-click confirmation links. Reduce no-shows and keep clients informed.
Quick Booking & Walk-ins
- Fast booking and walk-in process designed for nail salons. Add walk-ins and create client records instantly.
Technician Utilisation Reports
- Track each technician's appointments, revenue, and booking efficiency. 13 detailed reports with CSV export.
Service Duration Management
- Set accurate durations per service. System blocks appropriate time and prevents overbooking technicians.
Station & Equipment Management
- Manage nail stations, pedicure chairs, and shared equipment as resources. Set capacity for shared areas (e.g., 3 pedicure chairs = capacity 3).
Improve Efficiency and Enhance Client Experience
Nail salons using Bella Booking benefit from better appointment management, no-show protection with deposits and cancellation policies, and improved client retention with personalised preference tracking. Our service bundles help you upsell and increase average ticket value.
FAQ
Frequently asked questions
How does service duration management work?
Set accurate durations for each nail service—from quick polish changes to elaborate nail art. When clients book, the system blocks the appropriate time and prevents overbooking technicians.
Can you manage walk-ins alongside appointments?
Yes. The system handles the hybrid nature of nail salons. Manage pre-booked appointments whilst adding walk-in clients with a few clicks.
How do deposits and cancellation policies work?
On the Professional plan, require deposits (fixed amount or percentage) when clients book. Set cancellation periods and fees. If clients cancel with less than required notice, fees are calculated and refunds processed via Stripe.
Can clients book multiple services together?
Yes. Clients can book multiple services (manicure + pedicure, gel extensions + art) in one appointment. The system calculates total time and shows only available slots that fit the full duration.
Can I track client preferences like favourite colours?
Yes. Store detailed notes about favourite colours, designs, nail shapes, and allergies for each client. Notes are accessible during booking for personalised service every visit.
How do service bundles work?
Create package deals combining manicure, pedicure, and add-ons with flexible pricing — set a total price, apply a discount percentage, or offer bundles for free. Enable Show Savings to display savings during online booking. Clients book the entire bundle in one transaction, increasing average ticket value.
Can technicians have different prices for the same service?
Yes. Create pricing tiers (e.g., Junior, Senior, Master) and assign technicians. The same service can have different prices based on experience level.
What reports are available?
Thirteen reports including Appointments Summary, Cancellations, Sales Summary, Technician Sales, Technician Utilisation, Client Retention, Booking Source, Gift Cards, Loyalty, and more. All support date filtering and CSV export.
Can I collect client reviews?
Yes! On the Professional plan, clients who completed an appointment can leave a verified review with star ratings and optional written feedback. AI moderation checks reviews before publishing, and you can respond publicly or privately. Reviews appear on your online booking page.
Can clients leave tips for their nail technician?
Yes! When digital tipping is enabled, clients can leave tips for their nail technician after appointments via your online booking portal. Tips are processed through Stripe and both you and the team member are notified.
Explore Features
Everything you need to run your nail salon
Ready to improve your nail salon business?
See how Bella Booking can help you manage your nail salon business more efficiently.
Australian-owned business. Sydney-based support team.
Nail Salon Software Built in Australia
Bella Booking is built by a Sydney-based team and supports AUD pricing and GST-inclusive reporting. Manage technician schedules, track appointments, and keep your nail salon running smoothly with local support when you need it.