Scheduling Software for Wellness Businesses
Wellness businesses need scheduling software that handles online booking, multi-service appointments, packages, memberships, and automated reminders. Bella Booking is designed for appointment-based businesses including spas, massage therapists, naturopaths, and wellness centres.
What wellness businesses need from scheduling software
The wellness industry covers a broad range of services—day spas, massage therapy, naturopathy, acupuncture, float tanks, infrared saunas, and more. Despite the variety, most wellness businesses share common scheduling needs:
- Online booking: Clients expect to book appointments outside business hours without calling
- Multi-service appointments: A client might book a massage followed by an infrared sauna—the system needs to handle sequential services in one booking
- Flexible appointment durations: Wellness services range from 30-minute express treatments to 3-hour spa packages
- Packages and prepaid sessions: Selling blocks of sessions (e.g., "10 Float Sessions") encourages commitment and simplifies payment
- Automated reminders: SMS and email reminders reduce no-shows, which are costly when rooms and equipment are reserved
- Client records: Track preferences, health notes, contraindications, and treatment history
How Bella serves wellness businesses
Online booking that works 24/7
Your booking page shows real-time availability and lets clients select services, choose a practitioner (or any available), and confirm their appointment instantly. No back-and-forth messaging required. Share your booking link on your website, Instagram bio, or Google Business profile.
Packages and memberships
Sell prepaid session packages (e.g., "5 Remedial Massage Sessions") or recurring memberships (e.g., "$99/month for one float + one massage"). Packages track remaining sessions automatically, and memberships handle recurring billing without manual invoicing.
Client CRM and notes
Store client contact details, appointment history, preferences, and private notes in one place. Know whether a client prefers firm pressure, has allergies to certain oils, or needs a heated table—without asking every time.
Automated reminders and confirmations
Send SMS and email reminders at configurable intervals before appointments. Confirmation messages go out immediately after booking. Both reduce no-shows and give clients the information they need without staff manually sending messages.
Simple team scheduling
Set individual working hours, manage time off, and assign services to specific team members. If your spa has practitioners who only work certain days, the system only shows their availability when they're rostered on.
Choosing between wellness-specific and general booking software
Some wellness businesses consider fitness-specific platforms (like Mindbody) or clinical practice management systems. The right choice depends on what you actually need:
| If you need... | Consider |
|---|---|
| Appointment scheduling + payments + online booking | Bella Booking (simple, affordable) |
| Class scheduling + gym check-ins + member management | Mindbody, Glofox (fitness-focused) |
| SOAP notes + clinical documentation + insurance billing | Cliniko, Jane App (practice management) |
If your primary need is scheduling appointments, managing clients, and accepting payments—without the complexity of class timetables or clinical documentation—booking software like Bella is the simpler, more affordable choice.
Pricing
Bella charges flat monthly pricing with zero commission on bookings. Solo practitioners start at $25 AUD/month. Businesses with up to 3 team members pay $47 AUD/month. Unlimited team members are $79 AUD/month. All plans include online booking, packages, automated reminders, and client management. Memberships and loyalty programmes are available on the Professional plan.
No per-booking fees, no marketplace commission, no hidden charges. Payment processing is standard Stripe rates: 2.7% + $0.30 AUD per transaction.
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