Chiropractic Booking Software Australia (2026)
Chiropractors in Australia need software that handles initial consultations vs adjustment appointments, consent forms, and automated reminders. Full practice management tools like Cliniko add Medicare and health fund claiming with per-discipline clinical tools, while Bella Booking provides simpler scheduling with service variants, digital forms, SOAP notes your team fills in, and payment collection.
What chiropractors need from booking software
Chiropractic practices have a specific workflow: longer initial consultations followed by shorter regular adjustment appointments. Here's what most chiropractors look for:
- Separate appointment types for initial consultations and follow-up adjustments
- Client records with treatment history
- Digital consent forms and health questionnaires
- Online booking for clients to self-schedule
- Automated reminders to maintain regular adjustment schedules
- Clinical documentation and progress notes
- Medicare, DVA, and HICAPS billing
- Treatment plan tracking with recommended visit frequency
What Bella does and doesn't do for chiropractic
Bella Booking handles scheduling and business operations but is not a clinical practice management system. Here's the honest breakdown:
What Bella provides
Service variants with client eligibility: automatically offer initial consultations to first-time clients and shorter adjustment appointments to returning clients. Digital forms for consent, health history questionnaires, and contraindication screening with e-signatures. A SOAP note template (or your own note form) that your team fills in from the appointment and the client never sees. Client CRM with dated timeline notes you can lock, for tracking visit history. Automated SMS and email reminders. Online booking. Stripe payment processing. Itemised receipts that carry each practitioner's registration or provider number for health fund rebates. Prepaid packages for adjustment bundles. Processing time between appointments for room turnover.
What Bella does NOT provide
Medicare, DVA or HICAPS claiming, and telehealth. Bella is not clinical practice management: if you claim through your software, choose a clinical system. X-rays, referral letters and outcome questionnaires can be kept as photos, files and forms on the client record, without dedicated tools for them.
If you claim Medicare or health funds through your software, Cliniko or Nookal are built for allied health. If clients pay you directly and you want scheduling, payments, client management and your notes in one simpler system, Bella is simpler and more affordable.
When Bella makes sense for a chiropractic practice
Bella works well for chiropractors whose clients pay them directly and who want scheduling, booking, payments and their notes in one place:
- Solo chiropractors who want quick online booking and card payments
- Practices that primarily collect private payments (not bulk-billing)
- Chiropractors offering wellness packages or maintenance plans with prepaid bundles
- Multi-practitioner clinics needing per-practitioner scheduling and online booking
- Practices that want digital consent forms sent automatically before first visits
Key features for chiropractic scheduling
Initial consultation vs adjustment appointments
Bella's service variants with client eligibility automatically show the right appointment type. New clients see the initial consultation (e.g., 45 minutes, $120), while returning clients see the adjustment appointment (e.g., 15 minutes, $65). No manual switching needed - the system handles it based on client history.
Consent forms and health questionnaires
Create digital forms for informed consent, health history, contraindication screening, and privacy declarations. Forms are sent automatically before the first appointment and stored against the client record with legally-binding e-signatures.
Adjustment packages
Sell prepaid bundles of adjustment sessions (e.g., 10 adjustments at a discounted rate). Encourages clients to commit to their recommended care plan while improving your cash flow. Clients redeem sessions as they book online.
Automated recall reminders
Automated SMS and email reminders help maintain regular adjustment schedules. Reduce gaps between visits by reminding clients when they're due for their next appointment.
Comparison: clinical vs scheduling-focused software
| Feature | Cliniko / Nookal | Bella Booking |
|---|---|---|
| Appointment scheduling | Yes | Yes |
| Online booking | Yes | Yes |
| Automated reminders | Yes | Yes |
| Client records | Clinical-grade | CRM with dated timeline notes you can lock, photos and files |
| Digital consent forms | Yes | Yes (with e-signatures) |
| SOAP / clinical notes | Yes | SOAP note template, or your own note form |
| Medicare/HICAPS/DVA billing | Yes | No |
| Spinal charts / body diagrams | Yes | No |
| Stripe payments | Varies | Yes (built-in) |
| Prepaid packages | Limited | Yes |
| Service variants (initial vs return) | Some | Yes (automatic eligibility) |
| Starting price | From A$49/month exc GST (Nookal) | From $25/month (free trial available) |
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