Getting Started with Bella AI: Your Salon Assistant
How to use the AI assistant to answer questions about your schedule, clients, and business
In this guide
Bella AI is an in-app assistant that answers questions about your business in plain English. Instead of clicking through multiple screens to find information, you can ask directly — "Who's working tomorrow?", "How many appointments does Sarah have this week?", "What was our revenue last month?"
This guide covers what Bella AI can do, how to get the most useful answers, and what to expect as the feature continues to develop.
What Bella AI can do
Bella AI has read-only access to your business data. It can look up information and answer questions, but it cannot create, modify, or delete anything. This means you can ask freely without worrying about accidental changes.
The assistant can help with:
- •Schedule queries — who's working when, what appointments are coming up, which slots are free
- •Client lookups — find a client's details, appointment history, or upcoming bookings
- •Team information — working hours, time off, who's assigned to which services
- •Business questions — revenue, appointment counts, popular services, and other metrics
- •Service and product information — pricing, availability, and details from your catalogue
How to open Bella AI
Look for the Bella AI icon in your app. On desktop, it opens as a resizable side panel so you can keep working while asking questions. On mobile, it opens full-screen.
The panel stays open as you navigate between pages. You can resize it by dragging the edge, and your conversation history is preserved within the session.
Types of questions you can ask
Schedule questions
- •"Who's working tomorrow?"
- •"What appointments does Emma have on Friday?"
- •"Are there any openings for a cut and colour this afternoon?"
- •"How many appointments do we have next week?"
Client questions
- •"When is Sarah Johnson's next appointment?"
- •"Show me appointments for client 0412 345 678"
- •"How many times has this client cancelled?"
Business questions
- •"What was our revenue last week?"
- •"Which services are most popular this month?"
- •"How many new clients did we get in January?"
Team questions
- •"What are James's working hours this week?"
- •"Who has time off coming up?"
- •"Which team members can do balayage?"
Contextual suggestions
Bella AI shows suggested questions based on the page you're currently viewing. On the scheduler, you'll see schedule-related suggestions. On a client profile, you'll see client-related suggestions. These are a quick way to get started without typing.
If you're not sure what to ask, try the contextual suggestions first. They're tailored to what's most useful on your current page.
Tips for better answers
- 1Be specific with names and dates — "Sarah's appointments next Tuesday" works better than "upcoming bookings"
- 2Ask one question at a time for the clearest answers
- 3Use natural language — you don't need special commands or keywords
- 4If the answer isn't quite right, rephrase and try again with more detail
- 5Check the contextual suggestions for common questions relevant to your current page
Availability and limits
Bella AI is currently in beta and available on Professional plans. It is read-only — it can look up information but cannot make changes to your schedule, clients, or settings.
As a beta feature, responses may occasionally be incomplete or imprecise. Always verify critical information (like appointment times or financial figures) against the actual data in the app.
Bella AI is an assistant, not a replacement for checking your schedule or reports directly. Use it to save time on lookups, but confirm important details before acting on them.
Key takeaways
- ✓Bella AI answers questions about your schedule, clients, team, and business in plain English
- ✓It is read-only and cannot create, modify, or delete any data
- ✓Contextual suggestions appear based on the page you're viewing
- ✓Be specific with names and dates for the best answers
- ✓Available in beta on Professional plans
Related features
Ready to try Bella Booking?
Start your free trial today. No credit card required.
Australian-owned business. Sydney-based support team.
Last updated: 2026-02-27