Switch to Bella Booking
Switching from Ovatu?
We make it easy. Free onboarding on every plan, with free data migration on Starter and Professional.
Why salons switch from Ovatu
- Memberships with recurring billing, Card on File and two-way SMS from a dedicated number - Ovatu has no equivalent for any of them
- SMS reminders included - 50 to 500 a month by plan, instead of US$0.04 for every message
- Priced in AUD with GST included, not billed in USD at a moving exchange rate
- One flat price for unlimited team members on Professional - no per-employee add-on
- Memberships with recurring Stripe billing, included sessions and benefit tracking
- Treatment plans published to the client's booking portal, built for clinics and med spas
What you get with Bella Booking
Everything you need to run your business — included with every plan.
Online booking
24/7 branded booking page for your clients
Automated Reminders
SMS and email reminders with confirmation links
Client Management
Full CRM with notes, history, and documents
Team Scheduling
Manage schedules, availability, and time off
Payments & Deposits
Online payments, deposits, and cancellation policies
Reports
30 built-in reports with CSV export
How to switch from Ovatu
Step-by-step guide to export your data and move to Bella Booking. We offer free onboarding on every plan, and free data migration on Starter and Professional.
- 1
Export your customer list
Go to Customers, open the List view, and click Export as CSV at the bottom right. This gives you contact details for every client.
- 2
Export your sales
From Sales, use the CSV export to download your transaction history for your own records and for reconciling gift card and pass balances.
- 3
Capture outstanding passes and gift cards
List any unredeemed Passes and gift cards with their remaining balance and expiry before you close the account. Bella has prepaid packages and gift cards to recreate them in - but only if you have the list, so take it while you still have access.
- 4
Capture your service menu and roster
Screenshot or list your services with durations and prices, plus who performs what. A link to your Ovatu booking mini-site is enough for us to work from.
- 5
Email everything to hello@bellabooking.com
Send the CSVs, your pass and gift card list, and your service menu. We validate, dedupe and import it all for you - free on Starter and Professional, and we will re-run it if something is missing.
A note on appointment history
We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, review requests, reminders to rebook, follow-up messages) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months), and our migration team will ensure no notifications are sent accidentally.
Good to know
Ovatu documents a customer list CSV export and a sales CSV export, plus a per-customer GDPR export that emails you a zip of one client's profile, sales, forms, notes, photos, passes and gift cards. We could not find a documented bulk appointment-history export, so send us whatever you can pull and we will work from your booking page and screenshots for the rest. If you are still on Ovatu Classic rather than Ovatu Next, the menus differ slightly - send us a screenshot and we will point you to the right place.
Official export documentation: Ovatu help centre
Can't export your data?
No problem, we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.
Need help with the migration?
Our team will handle the data import, set up your services, and walk you through everything, included free with every plan. We accept data in any format: CSV, Excel, screenshots, photos, links, or anything else you can send.
Rated 5.0 on Capterra
“User-friendly and reliable booking system with quick support”
“Best booking system ever!”
“Streamlined patient booking with world-class support”
Common questions about switching
Will I lose my client data?
No. Export your client list from Ovatu (we provide step-by-step instructions), then our team will import it into Bella Booking for you. Free onboarding is included on every plan, and free data migration on Starter and Professional.
How long does the switch take?
Most salons are up and running within 1-2 hours. We handle the data import and help you through setup.
Do I need to cancel my Ovatu subscription first?
We recommend running both systems in parallel for a few days to ensure a smooth transition. Cancel your Ovatu subscription once you're confident everything is working.
Is there a contract or lock-in?
No. There is no lock-in. You can cancel any time, and you keep the plan until the end of the period you have already paid for. Professional can also be billed yearly.
Ready to make the switch?
Start your 14-day free trial — no credit card required. We'll help you migrate from Ovatu for free.