1
Export your client contact list
Go to Reports > Mailing Lists > (apply filters) > Export. This gives you client names, phone numbers, email addresses, and mailing addresses in CSV format.
2
Export membership details
Go to Reports > Clients > Members > Export to CSV. This includes membership status, join date, autopay date, and payment amount.
3
Export attendance and sales data
Go to Reports > Attendance (or Sales) > set date range and filters > Export to CSV or Excel.
4
Consider the full data export (if cancelling)
Mindbody offers a comprehensive data dump (including stored financial data) for $500 USD — but only when you are cancelling your account. This requires identity verification and takes 3–5 business days.
5
Send your exports to Bella Booking
Email your exported files to our onboarding team. We will import your clients, validate the data, and help set up your services and team schedules.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, follow-ups) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months) — our migration team will ensure no notifications are sent accidentally.

Good to know

Free self-service exports give you client contacts, memberships, attendance, and sales in separate reports — there is no single "export everything" button. The comprehensive data export ($500 USD) is only available when cancelling your Mindbody account.

Official export documentation: Mindbody help centre

Can't export your data?

No problem — we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything — included free with every plan. We accept data in any format — CSV, Excel, screenshots, photos, links, or anything else you can send.

Common questions about switching

Will I lose my client data?

No. Export your client list from Mindbody (we provide step-by-step instructions), then our team will import it into Bella Booking for you. Free data migration is included with every plan.

How long does the switch take?

Most salons are up and running within 1-2 hours. We handle the data import and walk you through setup in a 1-on-1 onboarding session.

Do I need to cancel my Mindbody subscription first?

We recommend running both systems in parallel for a few days to ensure a smooth transition. Cancel your Mindbody subscription once you're confident everything is working.

Is there a contract or lock-in?

No. Bella Booking is month-to-month with no lock-in contracts. You can cancel anytime.

Ready to make the switch?

Start your 14-day free trial — no credit card required. We'll help you migrate from Mindbody for free.

Start your free trial