Switch to Bella Booking
Switching from Kitomba?
We make it easy. Free onboarding on every plan, with free data migration on Starter and Professional.
Why salons switch from Kitomba
- Transparent, published pricing — no need to contact sales for a quote
- Flat-rate unlimited team members at A$99/month (Professional plan)
- SMS reminders included (50-500/month) — no per-message charges
- AI assistant for business insights (Bella AI)
- Free 14-day trial with no credit card required
- Modern, clean interface built with current web technologies
What you get with Bella Booking
Everything you need to run your business, included with every plan.
Online booking
24/7 branded booking page for your clients
Automated Reminders
SMS and email reminders with confirmation links
Client Management
Full CRM with notes, history, and documents
Team Scheduling
Manage schedules, availability, and time off
Payments & Deposits
Online payments, deposits, and cancellation policies
Reports
30 built-in reports with CSV export
How to switch from Kitomba
Step-by-step guide to export your data and move to Bella Booking. We offer free onboarding on every plan, and free data migration on Starter and Professional.
- 1
Contact Kitomba support to request your data
Kitomba does not offer publicly documented self-service data export. Contact Kitomba support (phone, email, or chat — available six days a week) and request a full export of your client database, appointment history, and service list.
- 2
Know your rights under the Privacy Act
Under the Australian Privacy Act, you are entitled to a copy of your client data. Kitomba is obligated to provide this upon request.
- 3
Send your exports to Bella Booking
Once you receive your data from Kitomba, email the files to our onboarding team. We will import your clients, validate the data, and help set up your services and team schedules.
A note on appointment history
We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, review requests, reminders to rebook, follow-up messages) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months), and our migration team will ensure no notifications are sent accidentally.
Good to know
Kitomba does not have publicly documented self-service export steps. Their knowledge base requires a login. Under the Australian Privacy Act, you have the right to request all your data.
Can't export your data?
No problem, we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.
Need help with the migration?
Our team will handle the data import, set up your services, and walk you through everything, included free with every plan. We accept data in any format: CSV, Excel, screenshots, photos, links, or anything else you can send.
Rated 5.0 on Capterra
“Great support for small business”
“User-friendly and reliable booking system with quick support”
“Best booking system ever!”
Common questions about switching
Will I lose my client data?
No. Export your client list from Kitomba (we provide step-by-step instructions), then our team will import it into Bella Booking for you. Free onboarding is included on every plan, and free data migration on Starter and Professional.
How long does the switch take?
Most salons are up and running within 1-2 hours. We handle the data import and help you through setup.
Do I need to cancel my Kitomba subscription first?
We recommend running both systems in parallel for a few days to ensure a smooth transition. Cancel your Kitomba subscription once you're confident everything is working.
Is there a contract or lock-in?
No. There is no lock-in. You can cancel any time, and you keep the plan until the end of the period you have already paid for. Professional can also be billed yearly.
Ready to make the switch?
Start your 14-day free trial, no credit card required. Onboarding help is free on every plan, and on Starter and Professional we migrate your data from Kitomba for free.