Switch to Bella Booking
Switching from Jane App?
We make it easy. Free onboarding on every plan, with free data migration on Starter and Professional.
Why salons switch from Jane App
- Two-way SMS from a dedicated business number and Afterpay - Jane App has no equivalent for either
- Zero commission on any bookings
- Australian-made, with a Sydney-based team and responsive support across multiple timezones
- Simpler interface for non-clinical businesses
- Built-in online payments with Stripe (transparent rates)
- Memberships with recurring Stripe billing, 9 billing cycles, and online purchase
What you get with Bella Booking
Everything you need to run your business, included with every plan.
Online booking
24/7 branded booking page for your clients
Automated Reminders
SMS and email reminders with confirmation links
Client Management
Full CRM with notes, history, and documents
Team Scheduling
Manage schedules, availability, and time off
Payments & Deposits
Online payments, deposits, and cancellation policies
Reports
30 built-in reports with CSV export
How to switch from Jane App
Step-by-step guide to export your data and move to Bella Booking. We offer free onboarding on every plan, and free data migration on Starter and Professional.
- 1
Export your patients
Settings → Import/Export → Export Patients. Exports CSV with contact details, insurance info, and demographics. Chart notes are exported separately.
- 2
Export your appointments
Settings → Import/Export → Export Appointments. Select a date range. Includes practitioner, service, date, time, status, and notes.
- 3
Note your service types and pricing
Settings → Disciplines & Treatments. Screenshot or list your treatment types, durations, and prices for each discipline.
- 4
Export financial records (optional)
Settings → Import/Export → Export Invoices. Useful for financial records but not required for migration.
- 5
Email everything to hello@bellabooking.com
Send the CSVs plus your service list. We validate, dedupe, and import everything within one business day, then walk you through your new system.
A note on appointment history
We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, review requests, reminders to rebook, follow-up messages) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months), and our migration team will ensure no notifications are sent accidentally.
Good to know
Export whatever your Jane account gives you (Excel, CSV, PDF, or a folder of documents) and send it with the rest. Bella imports treatment and SOAP notes as timeline notes on the right client, dated to the appointment and credited to the practitioner who wrote them; completed forms, invoices and photos land as files on the client record. Bella is not a clinical charting system, so anything you need in a clinical format should stay with your records archive. Insurance billing history stays with your insurance provider.
Official export documentation: Jane App help centre
Can't export your data?
No problem, we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.
Need help with the migration?
Our team will handle the data import, set up your services, and walk you through everything. Onboarding help is free on every plan, and data migration is free on Starter and Professional. We accept data in any format: CSV, Excel, screenshots, photos, links, or anything else you can send.
Rated 5.0 on Capterra
“Great support for small business”
“User-friendly and reliable booking system with quick support”
“Best booking system ever!”
Common questions about switching
Will I lose my client data?
No. Export your client list from Jane App (we provide step-by-step instructions), then our team will import it into Bella Booking for you. Free onboarding is included on every plan, and free data migration on Starter and Professional.
How long does the switch take?
Most salons are up and running within 1-2 hours. We handle the data import and help you through setup.
Do I need to cancel my Jane App subscription first?
We recommend running both systems in parallel for a few days to ensure a smooth transition. Cancel your Jane App subscription once you're confident everything is working.
Is there a contract or lock-in?
No. There is no lock-in. You can cancel any time, and you keep the plan until the end of the period you have already paid for. Professional can also be billed yearly.
Ready to make the switch?
Start your 14-day free trial, no credit card required. Onboarding help is free on every plan, and on Starter and Professional we migrate your data from Jane App for free.