Feature comparison
Which Salon Software Has a Built-In Loyalty Programme?
8 of 15 platforms offer loyalty programme. 7 do not.
Bella Booking, Phorest, Timely, Vagaro, Kitomba, Zenoti, Mindbody, and Boulevard all include loyalty programmes. Bella Booking offers a points-based system on the Professional plan where you configure earning rules, set rewards, and track engagement — with per-client loyalty tabs showing balances and transaction history. Fresha charges a separate A$89.95/month add-on for loyalty. Several platforms — including Shortcuts, Square Appointments, Booksy, Setmore, GlossGenius, and Mangomint — have no loyalty feature at all.
Bella Booking's loyalty programme
Included on Professional plan
- Points-based loyalty with configurable earning rules
- Per-client loyalty tab with balance and full transaction history
- Manual point adjustments with audit trail
- Programme configuration from settings (earning rules, point values)
- Included on Professional plan — no add-on fee
Loyalty Programme across 15 platforms
Based on publicly available feature documentation
| Platform | Available | Details |
|---|---|---|
| Bella Booking | Yes | Included on Professional plan |
| Fresha | Yes | Loyalty programme available as a paid add-on(Add-on (A$89.95/mo AU)) |
| Timely | Yes | Loyalty programme included |
| Shortcuts | No | No loyalty programme |
| Square Appointments | No | No built-in loyalty programme |
| Vagaro | Yes | Built-in loyalty programme |
| Phorest | Yes | Treatcard loyalty programme included on all plans |
| Booksy | No | No loyalty programme |
| Setmore | No | No loyalty programme |
| GlossGenius | No | No loyalty programme |
| Mindbody | Yes | Client Rewards with points-based loyalty and checkout redemption |
| Mangomint | No | No loyalty programme |
| Boulevard | Yes | Loyalty Program App with points-based rewards |
| Kitomba | Yes | Loyalty programme included |
| Zenoti | Yes | Points and rewards system |
| Treatwell | No | No loyalty programme |
Based on publicly available feature documentation as of May 2026. Visit each provider's website for current information.
Frequently asked questions
- Which salon software includes loyalty at no extra cost?
- Bella Booking (Professional plan), Timely, Vagaro, Phorest (all plans via Treatcard), Kitomba, Zenoti, Mindbody (Client Rewards), and Boulevard (Loyalty Program App) include loyalty programmes without a separate add-on fee. Fresha charges A$89.95/month as an add-on. Shortcuts, Square Appointments, Booksy, Setmore, GlossGenius, Mangomint, and Treatwell do not offer loyalty programmes.
- How does a salon loyalty programme work?
- Clients earn points based on rules you configure — for example, 1 point per dollar spent or fixed points per visit. Points accumulate on the client's profile and can be redeemed for rewards you set. Bella Booking tracks every point change (earned, redeemed, adjusted) with full audit history, and clients can view their balance through their profile.
- Is Fresha's loyalty programme free?
- No. Fresha's loyalty programme is a separate add-on that costs A$89.95 per month in Australia. Bella Booking includes loyalty on the Professional plan ($79/mo AUD) along with all other professional features — no separate fee.
- Can I manually adjust loyalty points?
- Yes. Bella Booking lets you add or deduct points manually with a reason — useful for corrections, goodwill gestures, or promotional bonuses. Every adjustment is recorded in the transaction history for a complete audit trail. The adjustment requires the loyalty:adjust_client_points permission.
- Do loyalty programmes increase client retention?
- Loyalty programmes encourage repeat visits by rewarding clients for their continued business. They are particularly effective in the beauty and salon industry where regular appointments are common. Phorest's Treatcard and Bella Booking's points system both aim to reduce client churn by making each visit more valuable toward a reward.
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Important Notice
The information about the platforms listed on this page is based on publicly available data as of May 2026 and is provided for general comparison purposes only. Pricing, features, and policies may change at any time without notice. We make reasonable efforts to keep this information accurate, but we cannot guarantee its completeness or current accuracy.
Always verify directly with the platforms listed before making any business decisions. This comparison reflects our understanding and may not capture all nuances of their offerings.