1
Export your customer list
Go to Square Dashboard > Customers > Directory > click Import / Export > Export Customers. Choose "All Customers" or specific groups. Downloads as a CSV file.
2
Export appointment history
Go to Square Dashboard > Appointments > Settings > History > click Export. Downloads as a CSV file. Note: the booking source field is not included in the export.
3
Export financial data
Use the Reports section in Square Dashboard for transaction and payment history. Export to CSV.
4
Send your exports to Bella Booking
Email your exported files to our onboarding team. We will import your clients, validate the data, and help set up your services and team schedules.
5
Update your booking links
Replace your Square booking page links on your website, social media, and Google Business Profile with your new Bella Booking link.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, follow-ups) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months) — our migration team will ensure no notifications are sent accidentally.

Good to know

Square only exports in CSV format (no Excel or PDF for appointment data). Appointment booking source is not included in the CSV export. Appointments cannot be imported into Square from another system — only customer data supports import.

Official export documentation: Square Appointments help centre

Can't export your data?

No problem — we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything — included free with every plan. We accept data in any format — CSV, Excel, screenshots, photos, links, or anything else you can send.

Common questions about switching

Will I lose my client data?

No. Export your client list from Square Appointments (we provide step-by-step instructions), then our team will import it into Bella Booking for you. Free data migration is included with every plan.

How long does the switch take?

Most salons are up and running within 1-2 hours. We handle the data import and walk you through setup in a 1-on-1 onboarding session.

Do I need to cancel my Square Appointments subscription first?

We recommend running both systems in parallel for a few days to ensure a smooth transition. Cancel your Square Appointments subscription once you're confident everything is working.

Is there a contract or lock-in?

No. Bella Booking is month-to-month with no lock-in contracts. You can cancel anytime.

Ready to make the switch?

Start your 14-day free trial — no credit card required. We'll help you migrate from Square Appointments for free.

Start your free trial