Switch to Bella Booking

Switching from Setmore?

We make it easy. Free data migration and 1-on-1 onboarding included with every plan.

Why salons switch from Setmore

  • Much more affordable for teams of 6+ (flat $79 vs $174+/month)
  • Purpose-built for salons (not generic)
  • Unlimited appointments (vs 200/month free limit)
  • SMS reminders included (vs paid add-on)
  • Staff pricing tiers (Junior/Senior/Master)
  • Product inventory and supplier management

How to switch from Setmore

Step-by-step guide to export your data and move to Bella Booking. We offer free data migration and 1-on-1 onboarding with every plan.

Estimated time: 1–2 hours
  1. 1

    Export your customer list

    Go to Customers > click Options (beneath the blue + button) > Export Customers > confirm in the popup. The CSV is emailed to the account owner's email address (not an immediate download).

  2. 2

    Export appointment history

    Go to Settings > Booking Page > Reports > select date range and filters (service, class, staff) > click Generate > click "Export as .XLS". For best results, limit the date range to no more than 3 months at a time.

  3. 3

    Send your exports to Bella Booking

    Email your exported files to our onboarding team. We will import your clients, validate the data, and help set up your services and team schedules.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, follow-ups) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months) — our migration team will ensure no notifications are sent accidentally.

Good to know

Customer export is emailed as a CSV (not downloaded directly). Reports are only available in the web app, not the mobile app. For large appointment histories, export in 3-month chunks.

Official export documentation: Setmore help centre

Can't export your data?

No problem — we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything — included free with every plan. We accept data in any format — CSV, Excel, screenshots, photos, links, or anything else you can send.

Common questions about switching

Will I lose my client data?

No. Export your client list from Setmore (we provide step-by-step instructions), then our team will import it into Bella Booking for you. Free data migration is included with every plan.

How long does the switch take?

Most salons are up and running within 1-2 hours. We handle the data import and walk you through setup in a 1-on-1 onboarding session.

Do I need to cancel my Setmore subscription first?

We recommend running both systems in parallel for a few days to ensure a smooth transition. Cancel your Setmore subscription once you're confident everything is working.

Is there a contract or lock-in?

No. Bella Booking is month-to-month with no lock-in contracts. You can cancel anytime.

Ready to make the switch?

Start your 14-day free trial — no credit card required. We'll help you migrate from Setmore for free.