Switch to Bella Booking

Switching from GlossGenius?

We make it easy. Free data migration and 1-on-1 onboarding included with every plan.

Why salons switch from GlossGenius

  • More affordable for teams (included vs $40/mo + $6/member)
  • Sydney-based company with global support
  • Easy personal onboarding
  • Free data migration assistance
  • Customisable pricing tiers for staff levels
  • Family/dependent booking (not available on GlossGenius)

How to switch from GlossGenius

Step-by-step guide to export your data and move to Bella Booking. We offer free data migration and 1-on-1 onboarding with every plan.

Estimated time: 1–2 hours
  1. 1

    Export your client list

    Go to Clients (from the navigation menu) > Export Clients. This downloads a CSV with name, email, phone, date of birth, and banned status. Only the Account Owner can perform this export.

  2. 2

    Request client notes separately

    Client notes are not included in the standard export. Contact support@glossgenius.com to request a separate export of client notes.

  3. 3

    Download reports

    Go to the Reports section to download or email your financial and appointment reports.

  4. 4

    Send your exports to Bella Booking

    Email your exported files to our onboarding team. We will import your clients, validate the data, and help set up your services and team schedules.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, follow-ups) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months) — our migration team will ensure no notifications are sent accidentally.

Good to know

Client notes are NOT included in the standard export — you must contact support@glossgenius.com separately. Only the Account Owner can export the full client list (team members cannot). Export is available via web browser only.

Official export documentation: GlossGenius help centre

Can't export your data?

No problem — we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything — included free with every plan. We accept data in any format — CSV, Excel, screenshots, photos, links, or anything else you can send.

Common questions about switching

Will I lose my client data?

No. Export your client list from GlossGenius (we provide step-by-step instructions), then our team will import it into Bella Booking for you. Free data migration is included with every plan.

How long does the switch take?

Most salons are up and running within 1-2 hours. We handle the data import and walk you through setup in a 1-on-1 onboarding session.

Do I need to cancel my GlossGenius subscription first?

We recommend running both systems in parallel for a few days to ensure a smooth transition. Cancel your GlossGenius subscription once you're confident everything is working.

Is there a contract or lock-in?

No. Bella Booking is month-to-month with no lock-in contracts. You can cancel anytime.

Ready to make the switch?

Start your 14-day free trial — no credit card required. We'll help you migrate from GlossGenius for free.