Switch to Bella Booking

Switching from Booker?

We make it easy. Free data migration included with every plan.

Why salons switch from Booker

  • Every plan price is published — no sales call to find out what it costs
  • A fraction of the entry price: A$25–79 a month against Booker's published Starter at US$139
  • Priced in AUD with GST included, not quoted in USD
  • SMS reminders included on every plan — 50 to 500 a month by plan
  • AI Assistant and a weekly AI business digest for the owner, not just a client-facing chatbot
  • Treatment plans published to the client's booking portal for spa and clinic programmes

How to switch from Booker

Step-by-step guide to export your data and move to Bella Booking. We offer free data migration with every plan.

Estimated time: Same business day once we receive your files
  1. 1

    Export your customers

    Go to Customers, then Manage Customers, and click View All Customers. Under Filters, tick the fields you want included, then click Export to a .CSV file in the left sidebar. Booker emails the account owner when the export is ready — download it from the Customer Exports section.

  2. 2

    Export your appointments

    Go to Appointments, then Find Appointment. Click Customize View, set a date range, choose your columns, save the view and export. Run it twice — once for past appointments and once for future ones — so nothing is missed.

  3. 3

    Send us your service menu instead of exporting it

    Booker has no service menu export. Send us a link to your Booker booking page, or a screenshot of your services screen, and we will rebuild your menu with prices and durations for you.

  4. 4

    Send us your team list

    There is no staff export either. A simple list of full name, email and mobile for each team member is all we need.

  5. 5

    Email everything to hello@bellabooking.com

    Send the CSVs, your booking page link and your team list. We validate, dedupe and import it all for you — free with every plan.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, follow-ups) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months) — our migration team will ensure no notifications are sent accidentally.

Good to know

Clients and appointments export cleanly from Booker. Services and staff do not export at all — Booker's own guidance to businesses leaving is to hand over a booking page link and a manually written team list, which is exactly what we work from. Outstanding gift certificates, memberships and session bundles are worth listing separately so no client loses what they have already paid for.

Can't export your data?

No problem — we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything — included free with every plan. We accept data in any format — CSV, Excel, screenshots, photos, links, or anything else you can send.

Rated 5.0 on Capterra

Streamlined patient booking with world-class support
Cass M., Beauty Therapist Capterra review
The supportive & flexible system we have been asking for
Lisa F., Owner Capterra review
Best Day Spa System Ever
Oreion M., Day Spa Owner Capterra review

Common questions about switching

Will I lose my client data?

No. Export your client list from Booker (we provide step-by-step instructions), then our team will import it into Bella Booking for you. Free data migration is included with every plan.

How long does the switch take?

Most salons are up and running within 1-2 hours. We handle the data import and help you through setup.

Do I need to cancel my Booker subscription first?

We recommend running both systems in parallel for a few days to ensure a smooth transition. Cancel your Booker subscription once you're confident everything is working.

Is there a contract or lock-in?

No. Bella Booking is month-to-month with no lock-in contracts. You can cancel anytime.

Ready to make the switch?

Start your 14-day free trial — no credit card required. We'll help you migrate from Booker for free.