Connect Bella to Claude with MCP
How to connect your Bella Booking data to Claude (and other AI tools) using the Model Context Protocol — managed access, set up for your account
In this guide
The Model Context Protocol (MCP) is an open standard that lets AI assistants like Claude and ChatGPT work with a system's data in plain language. Bella Booking is built on MCP — the same server powers Bella AI inside your dashboard — so you can point your own AI tools at your Bella data and ask questions in natural language.
This guide explains how MCP access works with Bella, what you can do once it's connected, and how to request it. The short version: access is managed. You tell us what you're building, and we set up a connection scoped to your business. There's no one-click public connector — and that's deliberate, because it keeps every connection isolated to your own data.
What is MCP, and what can it do?
MCP (Model Context Protocol) is a standard way for an AI assistant to read and work with data from another system. Instead of copying and pasting reports into a chat, the assistant talks directly to the source — so it can answer questions using your live, real data.
With Bella, that means an AI tool can work with your appointments, availability, clients, sales, catalogue, team and reports — the same information that powers your dashboard and online booking, scoped to your business.
Bella AI, the assistant already built into your dashboard, runs on this exact MCP server. Connecting your own AI tool is the same engine, pointed at the same data.
How Bella does MCP: managed access
Bella offers MCP access as a managed service. Rather than a self-serve signup or a public connector you add yourself, we enable a connection for your account after a short conversation about what you need.
This is the same approach the rest of the industry takes for API and AI access — and it has real advantages. The connection is configured correctly, scoped to your business, and the right level of access is set for your use case.
- •No self-serve API keys or one-click connectors — access is set up per account
- •Scoped to your business, so a connection only ever reaches your own data
- •Read-only by default; selected actions can be enabled on request
- •Available on the Professional plan, or by arrangement for larger and multi-location accounts
What you can ask once connected
Once your AI tool is connected to your Bella data, you can ask the kinds of questions you'd normally dig through menus or reports to answer.
- •"What appointments do we have tomorrow, and who's working?"
- •"Which clients haven't visited in three months?"
- •"What was last week's revenue, broken down by service?"
- •"How many no-shows did we have this month?"
- •"Which team members have availability on Friday afternoon?"
Because the assistant reads your live data, the answers reflect what's actually in your account right now — not a stale export.
How to request access
- 1Tell us what you're building — the AI tools you use and what you want to read or do
- 2We enable an MCP connection for your account, scoped to your business and your data
- 3Connect your AI assistant and start asking questions in plain language
The fastest way to start is to talk to our team from the API & MCP page. We'll confirm the right setup for your plan and use case.
Keeping your data safe
- •**Scoped per business** — an MCP connection reaches only your data, never another business's
- •**Read-only by default** — the assistant answers questions rather than changing your data, unless you specifically request selected actions
- •**Managed setup** — because we configure access for your account, there's no public endpoint for anyone to connect to without your arrangement
Treat any access you enable like a key to your business data. Only connect AI tools you trust, and let us know if your needs change so we can adjust the access we've set up.
Frequently asked questions
Can I add Bella as an MCP server in Claude myself?
Access is managed rather than self-serve, so we set up the connection for your account rather than you adding a public endpoint. Tell us your use case and we enable it.
Does this work with ChatGPT and other AI tools too?
Yes. MCP is an open standard, so the same managed connection works with AI tools that support it — Claude, ChatGPT and others.
Which plan do I need?
MCP access is available on the Professional plan, or by arrangement for larger and multi-location accounts.
Key takeaways
- ✓Bella is built on the Model Context Protocol (MCP) — the same server that powers Bella AI
- ✓MCP access is managed: we set up a connection scoped to your business, not a self-serve or one-click connector
- ✓Once connected, AI tools like Claude and ChatGPT can answer questions using your live Bella data
- ✓Access is read-only by default; selected actions can be enabled on request
- ✓Available on the Professional plan, or by arrangement for larger accounts — talk to our team to set it up
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Last updated: 2026-06-15