Switch to Bella Booking

Switching from Halaxy?

We make it easy. Free data migration included with every plan.

Why salons switch from Halaxy

  • Memberships with recurring Stripe billing, for practices selling ongoing programmes rather than one-off consults
  • Gift cards clients buy online as a present, and redeem at booking
  • A loyalty programme, with your own earning rules and rewards
  • Client reviews tied to a completed appointment, with AI moderation, published on your booking page
  • Deposits set as a fixed amount or a percentage per service, with the cancellation policy that auto-refunds them
  • SMS reminders included in the plan, 50 to 500 a month, so a busy month costs no more than a quiet one

How to switch from Halaxy

Step-by-step guide to export your data and move to Bella Booking. We offer free data migration with every plan.

Estimated time: Same business day once we receive your files
  1. 1

    Ask Halaxy to switch data export on

    Full practice export is off until you request it. Email community@halaxy.com from the account owner's address and ask for data export to be enabled. Do this first, because everything below moves faster once it is on.

  2. 2

    Export your practice data

    Once it is enabled, go to Settings > General, and under Data Export click "Export your data now". Pick the data types you want, optionally set a date range, then click Export. The status shows Pending; when it reads Completed, click the download icon to get a zip.

  3. 3

    Export your patient list as a CSV

    On the sidebar, click Patients > Patient List. Use the Columns panel to switch on every field you want carried over (name, email, mobile, date of birth, address, tags), then use Export & Print > Export to CSV. The export only covers what is on screen, so set the list Height to Auto size and take 500 records at a time.

  4. 4

    Capture your fees, packages and vouchers

    Your fee list is exportable: open Finances > Fees and use Export & Print > Export to CSV (any Halaxy list exports this way). Send us that CSV, or a link to your Halaxy online booking page, and we will rebuild your services with prices and durations. List any unredeemed packages and voucher balances before you close the account - Bella has prepaid packages and gift cards to recreate them in, but only if you have the list.

  5. 5

    Export clinical records you need to keep

    A patient's full clinical record exports one patient at a time: open the patient profile, click Clinical Notes, open any note, then Actions > Print clinical note, choose "All patient notes/files" and Export. The zip arrives under Actions > Download clinical notes.

  6. 6

    Email everything to hello@bellabooking.com

    Send the zip, the CSVs and your fee list from the email address on your Halaxy account. We validate, dedupe and import it for you, free on every plan, and we will re-run it if something is missing.

A note on appointment history

We generally recommend not importing old appointment history. Importing past appointments can trigger unintended automated messages (reminders, follow-ups) and cause data inconsistencies. Your clients and services are the essential data for a clean start. If you do want some history carried over, we recommend a tight recent range (e.g. the last 3 months) — our migration team will ensure no notifications are sent accidentally.

Good to know

Two things to plan around. Full practice export is not self-serve: Halaxy's own help guide says to email community@halaxy.com and have the feature enabled for your account, and an account owner has to request it on a team member's behalf. And the patient list exports what is currently on screen, filters and columns included, capped at 500 records a page, so a large list comes out in batches. On the clinical side, Bella imports treatment and SOAP notes as timeline notes on the right client, dated to the appointment and credited to the practitioner who wrote them; completed forms, invoices and photos land as files on the client record. Bella has no clinical documentation of its own, so claiming history and anything you need in a clinical format should stay with your records archive or your next clinical system.

Official export documentation: Halaxy help centre

Can't export your data?

No problem — we can work with anything. Screenshots of your service list, a link to your public booking page, a photo of your price board, or even a typed-up list. Send us whatever you have and we will build your account from it.

Need help with the migration?

Our team will handle the data import, set up your services, and walk you through everything — included free with every plan. We accept data in any format — CSV, Excel, screenshots, photos, links, or anything else you can send.

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Streamlined patient booking with world-class support
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Common questions about switching

Will I lose my client data?

No. Export your client list from Halaxy (we provide step-by-step instructions), then our team will import it into Bella Booking for you. Free data migration is included with every plan.

How long does the switch take?

Most salons are up and running within 1-2 hours. We handle the data import and help you through setup.

Do I need to cancel my Halaxy subscription first?

We recommend running both systems in parallel for a few days to ensure a smooth transition. Cancel your Halaxy subscription once you're confident everything is working.

Is there a contract or lock-in?

No. Bella Booking is month-to-month with no lock-in contracts. You can cancel anytime.

Ready to make the switch?

Start your 14-day free trial — no credit card required. We'll help you migrate from Halaxy for free.