How does processing time work in service bundles?
In sequential bundles, processing time is added between services. During processing, the client stays but the team member is free to take other bookings. The total bundle duration includes all service times plus processing times. In parallel bundles, processing time is not used because services run simultaneously.
Sequential bundles with processing time
When services run one after another, processing time slots between them.
A typical colour bundle might be: colour application (30 min) > processing time (30 min) > rinse and style (30 min). Total appointment is 90 minutes, but the stylist is only actively working for 60 minutes. During the 30-minute processing window, they can serve another client.
- Processing time appears between services in the bundle
- The client remains in the chair — the resource stays blocked
- The team member is freed up for other bookings
- Total bundle duration includes processing time
- Online booking shows the full duration to the client
Override processing time per bundle
Each service in a bundle can have its own processing time override. If the same colour service normally has 30 minutes of processing but needs 45 minutes when part of a highlights bundle, you can set a bundle-level override without changing the service's default.
The resolution order is: bundle override, then service override, then location default, then zero. This layered approach means you can set sensible defaults and only customise where needed.
Parallel bundles
In parallel bundles, all services start at the same time with different team members. Processing time between services doesn't apply because there's no sequential order. Individual services in the bundle can still have their own processing time if needed, but gap processing time between services is not relevant.
Buffer time in bundles
Buffer time before the first service and after the last service in a bundle still applies. This ensures setup and cleanup time is protected regardless of the bundle structure.
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