Salon Software, Beautifully Simple
Focus on your clients. We'll handle the tech. Scheduling, online booking, payments, and client management — everything you need, nothing you don't.
Beautifully Simple. Powerfully Capable.
We handle the complexity. You focus on your craft. Our intuitive tools manage the day-to-day — from last-minute cancellations to keeping your team synchronised. Built with insights from salon owners like you.
Seamless Scheduling
Transform your booking process from chaos to calm. Drag-and-drop calendar, multiple views, and smart conflict prevention make managing appointments effortless.
Reduce No-Shows
Protect your revenue with deposits, client confirmations, and automated reminders. Set cancellation policies with automatic refund processing. Keep your chair filled.
Happy Clients
Give clients the modern experience they expect: 24/7 online booking, self-service rescheduling, one-click appointment confirmations, and personalised service every visit.
Team Success
Coordinate schedules, set permissions, and track performance. Create pricing tiers for different experience levels. Help your team work together efficiently.
Scheduling & Services
Your calendar and service menu are the heart of your salon. Build your complete offering and manage every appointment with ease.
Drag-and-drop appointment calendar
Colour-coded appointments, smart conflict prevention, and multiple views (day, week, month, agenda). Click to create, drag to reschedule.
Complete service menu & pricing tiers
Organise services into categories with configurable add-ons. Set pricing tiers (Junior, Senior, Master) so the right price is shown for each team member.
Service bundles, packages & add-ons
Combine services into bookable packages with flexible pricing. Attach add-ons per service for upsells — optional or required. Show savings to clients during online booking.
Waitlist with automatic slot matching
Capture demand when fully booked. When a slot opens, the system automatically matches it to waitlisted clients and notifies your team. Handle walk-ins seamlessly.
Blocked time & search
Block out breaks, meetings, or training. Search appointments by client, team member, status, or date range instantly.
Resource management
Link rooms, chairs, or equipment to services and track availability. See at a glance when resources are busy to avoid scheduling conflicts.
Client Management
Know your clients. Store profiles, history, notes, and documents in one place. Deliver personalised service every visit.
Client profiles & appointment history
Store contact details, preferences, colour formulas, and full appointment history. Know your clients before they sit in the chair.
Document storage
Attach consent forms, before/after photos, and medical documents to client profiles. Everything in one place.
Client statistics & preferences
Track total orders, spend, cancellations, and no-shows. Set notification preferences per client (SMS, email).
Family members & dependents
Add family members to client profiles — children, spouses, partners, parents, siblings, friends, even pets. Book appointments for anyone in the family.
Team Management
Schedules, time off, permissions, and team member profiles. Keep your team organised and your calendar accurate.
Team schedules & time off
Set working hours, manage time off, add breaks, and handle business closures. Colour-coded schedule grid with weekly hours and conflict warnings.
Permissions & roles
Four customisable roles with over 30 granular permissions. Control exactly what each team member can access across your entire business.
Pricing tiers & visibility
Assign pricing tiers (Junior, Senior, Master) to team members. Control who appears on your online booking page.
Calendar feed & colours
Each team member has a scheduler colour. Export to iCal for external calendar sync. Profile photos and drag-and-drop ordering.
Attendance tracking & timesheets
Time clock with PIN-based clock-in/out. Track hours worked, late arrivals, and export timesheets. Professional plan.
Online Booking & Payments
Give your clients the convenience they expect. Your own booking website that looks as professional as your salon.
24/7 online booking
Let clients book appointments outside business hours through your branded booking page. Reduce phone interruptions.
Deposits & payment processing
Accept deposits (fixed amount or percentage) or full payments securely via Stripe. Credit card, Apple Pay, and Google Pay supported.
No-show protection
Require deposits, set cancellation fees, and enforce notice periods. Automatic refund calculations when policies are met.
Client self-service
Clients can reschedule or cancel through their confirmation link, respecting your policies. Reduce admin calls and messages.
Booking control
Require manual approval, client confirmation before visits, or let bookings flow automatically. Your salon, your rules.
Sales & Products
Checkout, retail sales, and inventory management. Sell products alongside services and never run out of stock.
Point of sale & checkout
Check out clients with card or cash. Services pre-filled from the appointment. Add products and process refunds.
Products & inventory
Manage your product catalogue, track stock levels, receive low stock alerts, and manage suppliers and purchase orders.
Standalone sales
Create sales without an appointment for walk-in product purchases. Every sale flows into your reports.
Notifications & Reporting
Automated messaging and business intelligence. Keep clients informed and your finger on the pulse of your business.
Automated notifications
19 message types across SMS, email, and notification centre. Reminders, confirmations, cancellation alerts, form submissions, tip alerts, and rebook prompts — all automatic.
Dashboard & 13 reports
Visual dashboard with revenue trends, team capacity, and key metrics. 13 detailed reports covering sales, utilisation, and cancellations.
Loyalty programme
Reward repeat clients with points-based loyalty. Customise earning rules, set rewards, and track engagement. Professional plan.
Client reviews
Collect verified reviews from real clients after appointments. AI moderation, public and private responses, and reviews on your booking page. Professional plan.
Multi-location management
Manage multiple salon locations from one account. Separate settings, team members, and services per location.
Bella AI assistant (Beta)
Ask questions in plain English — "Who's working tomorrow?", "Show me Sarah's next appointment." Get instant answers without clicking through screens. Professional plan.
Why Salons Choose Bella Booking
We handle the tech. You focus on what you love. Bella Booking was built to solve the specific challenges salon owners face — from juggling appointments to managing staff schedules.
Simple Software. Real Support.
Talk to real humans who understand salons, not chatbots or call centres.
- •Easy onboarding and data migration
- •Australian-based team, responsive support via chat, email, and phone
- •We help you succeed, not just sign up
Built for Small and Medium-Sized Teams
Purpose-built for salons your size. No enterprise bloat, no features you won't need.
- •No marketplace commissions — your clients stay yours
- •Simplified interface designed for salon workflows
- •Scales with your business, not ahead of it
Modern & Reliable
Built with the latest technology for speed and reliability you can count on.
- •99.9% uptime guarantee so you never miss a booking
- •Fast, mobile-friendly interface for you and your clients
- •Regular updates with new features based on user feedback
Pricing
Choose the right plan for you
Transparent, flat-rate salon software pricing. No commission, no hidden fees, no lock-in contracts.
All prices include GST • No currency conversion fees • Direct AUD billing
Starter
$47/month
Perfect for small salons getting started
- Up to 3 team members
- Unlimited appointments
- Online booking (24/7)
- Client CRM & document storage
- Automated SMS & email reminders
- SMS included (200/month)
- Basic reporting
- Email support
- Easy onboarding
- Free data migration
Professional
$79/month
Full features for growing businesses
- All Starter features
- Unlimited team members
- Cancellation policies with auto-refunds
- Client confirmation system
- Customisable booking page
- SMS included (500/month)
- Advanced analytics
- Priority support
- API access
Multi-Location Professional
$79/month
Full features for businesses with multiple locations
- All Starter features
- Multiple location support
- Unlimited team members
- Online payments & deposits
- Cancellation policies with auto-refunds
- Client confirmation system
- Customisable booking page
- SMS included (500/month) per location
- Advanced analytics
- Priority support
- API access
Solo
$25/month
Perfect for solo practitioners
- 1 team member
- Unlimited appointments
- Online booking (24/7)
- Client CRM & document storage
- Automated SMS & email reminders
- SMS included (50/month)
- Basic reporting
- Email support
- Easy onboarding
Online payments (Starter plan and above): 1.7% + A$0.30 (Stripe domestic) + 1% application fee = 2.7% + A$0.30 total
Compare Plans
| Feature | Solo | Starter | Professional | Multi-Location Professional |
|---|---|---|---|---|
| Scheduling & Booking | ||||
| Unlimited appointments | ||||
| Online booking (24/7) | ||||
| Drag-and-drop calendar | ||||
| Waitlist management | ||||
| Online waitlist (clients join when no slots) | ||||
| Walk-in management | ||||
| Multi-service booking | ||||
| Family/dependent booking | ||||
| Service bundles | ||||
| Service add-ons (optional/required) | ||||
| Resource management (rooms, equipment) | ||||
| Minimum notice periods | ||||
| Booking approval for online bookings | ||||
| Payments & Policies | ||||
| Online payments (Stripe) | ||||
| Deposit collection (online) | ||||
| Cancellation policies | ||||
| Automatic refunds | ||||
| Client confirmation system | ||||
| Client Management | ||||
| Client CRM | ||||
| Appointment history | ||||
| Client notes & formulas | ||||
| Document storage | ||||
| Client family members & dependents | ||||
| Client import (CSV) | ||||
| Team & Services | ||||
| Team members | 1 | Up to 3 | Unlimited | Unlimited |
| Role permissions | ||||
| Pricing tiers (Junior/Senior/etc.) | ||||
| Team schedules & time off | ||||
| Attendance tracking (time clock with PIN) | ||||
| Communication | ||||
| SMS reminders included | 50/month | 200/month | 500/month | 500/month per location |
| Additional SMS packages | $10 for 100 | $10 for 100 | $10 for 100 | $10 for 100 |
| Email reminders | ||||
| Customisable templates | ||||
| Template variables | ||||
| Business Management | ||||
| Sales tracking | ||||
| Product inventory | ||||
| Reporting (13 built-in reports) | ||||
| Custom reporting (upon request) | ||||
| CSV export | ||||
| Loyalty programme | ||||
| Client reviews & reputation | ||||
| Multiple locations | Unlimited | |||
| Platform & Support | ||||
| Customisable booking page | ||||
| API access | ||||
| Free onboarding | ||||
| Free data migration | ||||
| Email support | ||||
| Priority support | ||||
| AI Assistant (Beta) | ||||
| Progressive Web App (installable) | ||||
Get started
Ready to Focus on What Matters?
Let us handle the tech. Getting started is easy:
- 1
Start your 14-day free trial
No credit card required. Full access to all features.
- 2
Set up your services & team
Our guided setup makes it easy to customise your salon profile.
- 3
Start taking bookings
Activate your booking page and share it with your clients.
- 4
Get personalised guidance
Enjoy your complimentary 1-on-1 onboarding and data migration
Rated 5.0 on Capterra