What's New

September 2025

Waitlist, Smart Reminders & Client Import

30 September 2025

Highlights

Waitlist

Let clients join a waitlist when their preferred time is full. Fill cancellations faster and never leave demand on the table.

Automated Messages

Customise SMS and email notifications for confirmations, reminders, and more—all from one place.

Dual Appointment Reminders

Send two reminders per appointment (e.g. 24 hours and 2 hours before) to cut no-shows even further.

Client CSV Import

Bulk import existing clients from a CSV so you can get up and running without re-entering everyone by hand.

Reminder to Rebook

Automatically nudge clients to rebook after their appointment, so they come back sooner.

Scheduling & Calendar

  • NewWaitlistWaitlist

    When a time slot is fully booked, clients can join a waitlist. When a cancellation opens a slot, you can offer it to waitlisted clients and fill the gap quickly.

  • NewReports Landing PageDashboard & Reports

    A dedicated reports area makes it easier to find and run the reports you need—revenue, appointments, and team performance.

Notifications & Reminders

  • NewAutomated Message SettingsAutomated Notifications

    Manage automated SMS and email notifications in one place. Turn reminders, confirmations, and other messages on or off and tailor them to your business.

  • NewDual Appointment RemindersAutomated Notifications

    Send two reminders per appointment (e.g. 24 hours and 2 hours before) so clients are less likely to forget. Fewer no-shows, fewer empty chairs.

  • NewReminder to RebookAutomated Notifications

    After an appointment, clients can receive an automated message encouraging them to rebook. Great for regular trims, colour touch-ups, and facials.

  • NewWaitlist NotificationsWaitlist

    Configure when and how waitlisted clients are notified when a slot becomes available, so you can fill cancellations without extra admin.

Client Management

  • NewClient CSV ImportClient Management

    Import clients in bulk from a CSV file. Map columns to client fields, then import. Ideal when moving from another system or spreadsheet.

  • NewCSV Template DownloadClient Management

    Download a CSV template with the right column headers so you can prepare your data before importing.

Try these features

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Australian-owned business. Sydney-based support team.